Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.83

4.8 Rating 1,851 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,851 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 16th April 2025

Anonymous

Postman Pooch 5 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My dog scoffed his full cake would definitely get him it again”

Helpful Report

(Nelson) - Posted 3 weeks ago

Hi Maggie, I’m really sorry about the delay with Royal Mail—unfortunately, these things can happen from time to time and are sadly out of our control. I’ve checked the tracking and can see your parcel was delivered today, and I’ve also refunded your postage for you. If there’s anything else I can help with, please don’t hesitate to let me know. Best regards, Ben

Posted 3 weeks ago

Hi Maggie, Thank you for the amazing review! We're thrilled to hear that your dog loved his cake so much! It makes us so happy to know our treats bring joy to your furry friend. If you ever need more goodies, just let us know! Best, The Postman Pooch Team

Posted 2 days ago

“Got a custom birthday box and it looks adorable, can't wait to open it with them”

Helpful Report

(Nelson) - Posted 4 weeks ago

Hi Bethany, Thank you so much for your lovely review! We're absolutely delighted to hear that you found the custom birthday box adorable. It sounds like it’s going to be such a special moment when you open it with your furson! If there's anything else we can assist you with, just let us know! Best, The Postman Pooch Team

Posted 2 days ago

“Having five dogs it’s fun finding treats that they all like, so we are working our way through the 100 treat box and so far so good they are going down well.”

Helpful Report

(Nelson) - Posted 4 weeks ago

Hi Susan, Thank you so much for your lovely review! We're so happy to hear that your five dogs are enjoying the treats from the 100 treat box. It's wonderful to know they're all getting their paws on something special! If you ever need more recommendations or have any questions, feel free to reach out! Best, The Postman Pooch Team

Posted 2 days ago

“Good service and great products and also get your goods very fast”

Helpful Report

(Nelson) - Posted 4 weeks ago

Hi Jackie, Thank you so much for your glowing review! We're delighted to hear that you experienced great service and were pleased with our products. It's also fantastic to know that you received your goods quickly. If you need anything else in the future, don’t hesitate to reach out! Best, The Postman Pooch Team

Posted 2 days ago

“I purchased the easter bunny, it's lovely came the next day very happy.”

Helpful Report

(Nelson) - Posted 1 month ago

Hi Jane, Thank you so much for your lovely review! We're delighted to hear that you loved the Easter bunny and that it arrived promptly. Your happiness means everything to us! If you need anything else, feel free to reach out anytime! Best, The Postman Pooch Team

Posted 2 days ago

“Was very pleased with the birthday box I got my dog the toys were well made and the treats and birthday muffin were all natural.Highly recommend this product”

Helpful Report

(Nelson) - Posted 1 month ago

Hi Carol, Thank you so much for the lovely review! We're delighted to hear that you were pleased with the birthday box for your pup. It's great to know that both the toys and treats met your expectations, and we appreciate your recommendation. If there’s anything else we can do for you, just let us know! Best, The Postman Pooch Team

Posted 2 days ago

“Great selection of goodies!! Pooch absolutely loves them. Thank you so much”

Helpful Report

(Nelson) - Posted 1 month ago

Hi Nikitta, Thank you so much for your lovely review! We're thrilled to hear that your pooch is loving our goodies. It's our passion to provide a great selection for our furry friends, and your feedback truly makes our day! If there's anything else we can do for you, just let us know! Best, The Postman Pooch Team

Posted 2 days ago

“Beautiful made toy. My friends dog love it. Good delivery.”

Helpful Report

(Nelson) - Posted 1 month ago

Hi Judith, Thank you so much for your lovely review! We're delighted to hear that the toy is beautifully made and that your friend's dog loves it. We strive to provide great products and a smooth delivery experience, so your feedback means a lot to us! If you need anything else in the future, just let us know! Best, The Postman Pooch Team

Posted 2 days ago

“My dog is weird with treats but enjoyed most the natural treats that came in the box so was worth the money especially the pigs ears he loved them all I could hear was crunch crunch so happy with my purchase.”

Helpful Report

(Nelson) - Posted 1 month ago

Hi Craig, Thanks a bunch for your amazing review! We're thrilled to hear that your pup enjoyed the natural treats, especially the crunchy pig ears! It sounds like they had a great time, and that's exactly what we aim for. If you ever need more treats or anything else, just let us know! Happy snacking, The Postman Pooch Team

Posted 2 days ago

“Purchased gifts for the Labradors 4th Birthday prompt delivery and having to stop them from eating everything all at once”

Postman Pooch 5 star review on 3rd March 2025

Helpful Report

(Nelson) - Posted 1 month ago

Hi Amy, Thank you for your amazing review! We're delighted to hear that you found everything arrived quickly for your Labradors 4th birthday. It sounds like they had a blast! If you need more gifts or treats in the future, we're here to help! Best, The Postman Pooch Team

Posted 2 days ago

“Lovely Gift and Surprise! Excellent and efficient service!”

Helpful Report

(Nelson) - Posted 1 month ago

Hi Donna, Thank you so much for your lovely review! We're delighted to hear that you found our service excellent and efficient. Surprises are always a joy, and we’re thrilled that we could help make your experience special. If you ever need anything else, please don't hesitate to reach out! Warm wishes, The Postman Pooch Team

Posted 2 days ago

“Delivered quickly, easy to order and lovely products.”

Helpful Report

(Nelson) - Posted 1 month ago

Hi Natalie, Thank you so much for your lovely review! We're delighted to hear that you found our ordering process easy and that your products arrived quickly. Your satisfaction is our top priority! If you ever need anything else, just let us know! Best, The Postman Pooch Team

Posted 2 days ago

“Amazing service great customer service highly recommend”

Helpful Report

(Nelson) - Posted 1 month ago

Hi Kerry, Thank you for your amazing review! We're so pleased to hear that you had a great experience with our customer service. Your recommendation means a lot to us! If there's anything more we can do for you in the future, just let us know! Best, The Postman Pooch Team

Posted 2 days ago

“Absolutely brilliant, great quality”

Postman Pooch 5 star review on 19th February 2025

Helpful Report

(Nelson) - Posted 1 month ago

Hi Sian, Thank you so much for your amazing review! We're absolutely thrilled to hear that you found our products to be of great quality. Your support means a lot to us! If you ever need anything else or have any questions, feel free to reach out! Best, The Postman Pooch Team

Posted 2 days ago

“Excellent service and fabulous cake and cupcakes, which made my elderly dogs birthday extra special ❤️ I can highly recommend Postman Pooch, not only do the cakes and cupcakes look great but are apparently totally delicious and my dogs give 10/10”

Postman Pooch 5 star review on 18th February 2025

Helpful Report

(Nelson) - Posted 2 months ago

Hi Nadia, Thank you so much for your glowing review! We're overjoyed to hear that our cakes and cupcakes made your elderly dog’s birthday so special. It warms our hearts to know that not only did they look fabulous, but that your dogs loved them too! We truly appreciate your recommendation and your kind words mean the world to us. If you ever need anything else for your furry friends, we're here to help! Best wishes, The Postman Pooch Team

Posted 2 days ago

“Perfect cake , was beautifully done and came well packaged.My dog loved it!!Highly recommend ♡”

Postman Pooch 5 star review on 13th February 2025

Helpful Report

(Nelson) - Posted 2 months ago

Hi there, Thank you so much for the amazing review! We're overjoyed to hear that the cake was perfect and beautifully done, and most importantly, that your dog loved it! Your recommendation means the world to us. If you ever need anything else, just let us know! Best wishes, The Postman Pooch Team

Posted 2 days ago

“Great service from Postman Pooch, my doggos very happy with his Christmas cookies!”

Helpful Report

(Nelson) - Posted 2 months ago

Hi Soraya, Thank you so much for your lovely review! We're delighted to hear that your doggos are enjoying their Christmas cookies. It warms our hearts to know our treats bring joy to your furry friends! If there's anything else we can do for you and your pups in the future, just let us know! Best, The Postman Pooch Team

Posted 2 days ago

Hi Soraya, Thank you for your amazing review! We're so happy to hear that your doggos enjoyed their Christmas cookies. It's always a joy to spread some holiday cheer to our furry friends! If you ever need more treats or have any questions, just let us know! Best, The Postman Pooch Team

Posted 2 days ago

“Bought the cutest teddies for my 3 dogs and my mum's little pooch too. Lovely quality, reasonable prices. Large website with plenty to choose froom. Great experience.”

Helpful Report

(Nelson) - Posted 2 months ago

Hi Rachel, Thank you for the lovely review! We're thrilled to hear that you found the cutest teddies for your dogs and your mum's little pooch. It's fantastic to know you appreciated the quality and selection on our website. If you ever need assistance or have any questions, don’t hesitate to reach out! Best, The Postman Pooch Team

Posted 2 days ago

“Super quick delivery and doggies loved the treats!!”

Helpful Report

(Nelson) - Posted 2 months ago

Hi there, Thank you for the wonderful review! We're delighted to hear that the delivery was super quick and that your doggies loved the treats! It truly makes us happy to know our snacks are a hit with the pups. If you need anything in the future, just let us know! Best, The Postman Pooch Team

Posted 2 days ago

“Arrived quickly and was an instant hit with our fur baby. She loved the birthday cake and selection of toys. Great value and service. Thanks”

Helpful Report

(Nelson) - Posted 2 months ago

Hi Julie, Thank you for the amazing review! We're so happy to hear that your fur baby loved the birthday cake and toys. It’s wonderful to know that you found great value in our service as well. If you ever need more goodies for your pup, just let us know! Best, The Postman Pooch Team

Posted 2 days ago

Postman Pooch is rated 4.8 based on 1,851 reviews