Postman Pooch Reviews

Name: Postman Pooch
Rating: 4.83

4.8 Rating 1,788 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,788 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Postman Pooch 5 star review on 21st October 2024

585

Anonymous

Anonymous // 01/01/2019

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“My dogs love their monthly box of yummy treats. There’s always a great variety and sorry to say but it doesn’t last me a whole month lol Great service, selection and price. Highly recommend.”

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(Nelson) - Posted 1 month ago

“I LOVE THE SHOP / WEBSITE , ALOT OF GOOD STUFF TO KEEP YOUR PET/PETS HAPPY AND SAFE . ALSO STAFF ARE TOP NOTCH. IVE ONLY JUST FOUND OUT ABOUT THEM AND ALREADY USED THEM TWICE. CB”

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(Nelson) - Posted 1 month ago

“Great products delivered quickly only issue was box was soaking wet delivered outside in the rain”

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(Nelson) - Posted 1 month ago

“We loved this box and made a great present from the grandparents! Even made a cute video over on @halli_goldenpyredoodle to show of a great box!🗃️”

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(Nelson) - Posted 1 month ago

“Wonderful personalised cake delivered aling with party decorations. The team went the extra mile when an item was missing from my delivery which was above and beyond my expectations. I would definitely order from Postman Pooch again.”

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(Nelson) - Posted 1 month ago

“My friends pooch was over the moon Thank you”

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(Nelson) - Posted 1 month ago

“Amazing my dog loved ir so much definitely worth the buy”

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(Nelson) - Posted 1 month ago

“Arrived in good time and was nicely presented”

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(Nelson) - Posted 1 month ago

“Excellent quality and beautiful packaging, perfect as a gift!”

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(Nelson) - Posted 1 month ago

“This is a brilliant service! My dog’s best doggie friend got in an accident (luckily not badly hurt) and I came across Postman Pooch when looking for a way to send them get well wishes. I was really impressed with how reasonable the price was, and it was delivered very promptly. The doggie recipient was very happy with her gifts (especially the Dogritos), and her pawrents were also really touched by the thought - so happy customers all round!”

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(Nelson) - Posted 1 month ago

“Loved the gifts box,but only one disappointment, and that was the toy monkey it literally lasted 2 minutes till the puppy had the tail and then the stuffing in bits!”

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(Nelson) - Posted 1 month ago

“Amazing communication. Went above and beyond. Really great company and will use again.”

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(Nelson) - Posted 1 month ago

“Very quick delivery and great communication. Very happy with our box.”

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(Nelson) - Posted 1 month ago

“Fast delivery, dogs loved the cake”

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(Nelson) - Posted 1 month ago

“Word cannot explain how good postman pooch are m. On time and communication is wow. The best out there and will be a forever loyal customer. The best!!!! Buddy loved his cake and had an amazing 1st birthday. Thank you postman pooch”

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(Nelson) - Posted 1 month ago

“The Birthday Box arrived promptly. On the big day my curious canine sidekick very much appreciated the contents. The eats and toys were, and are, very much to his liking. Intially though, he wasn`t sure of the popcorn, but after spitting it out a few times, he decided it was delicious. Things got so bad that I had to hide the remainder to stop him harrassing me for the rest of the packet!! All in all, I am one happy customer and my dog was one happy boy on his special day. Thanks Postman Pooch.”

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(Nelson) - Posted 1 month ago

“Excellent service, thank you”

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(Nelson) - Posted 2 months ago

“Not received my 2,packets of chicken chew strips yet, ordered on the 3rd October/ it’s the 10th, still not here ☹️🥺😡”

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(Nelson) - Posted 2 months ago

Hi Mary, Thank you for your feedback! Upon reviewing your order, I can see that it was placed on 26th September and successfully delivered on 28th September. You can verify this through the tracking link provided below, which includes a photo confirmation of delivery: https://www.royalmail.com/track-your-item#/tracking-results/FL232753210GB If you have any further questions or concerns, please don't hesitate to reach out on support@postmanpooch.zendesk.com We're here to help! Best regards, The Postman Pooch Customer Service Team

Posted 2 months ago

“Absolutely loved our dog birthday box! Our dog was very excited, loved her pupcake and cheesy popcorn!”

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(Nelson) - Posted 2 months ago

“Amazing customer service. Thank you so much”

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(Nelson) - Posted 2 months ago

Postman Pooch is rated 4.8 based on 1,788 reviews