Postman Pooch Reviews

Name: Postman Pooch
Rating: 4.83

4.8 Rating 1,799 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,799 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Postman Pooch 5 star review on 22nd January 2025

588

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for the box of goodies for Alfie. He loved opening some of the presents and eating his party hat :) It arrived well packaged and I am pleased with my purchase.”

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Posted 1 year ago

“My dogs absolutely loved them”

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Posted 1 year ago

“I was really happy with billies box I will certainly us you again Thank you”

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Posted 1 year ago

“I ordered birthday boxes where you make your own, one for my mum’s dog & mine. Both were absolutely over the moon with them, will be ordering plenty more in the future. Fabulous choice of gifts, highly recommend. Small downside was delivery service though that was more a Royal Mail issue sending emails that delivery due but didn’t arrive until a couple of days later. Would not pay for faster delivery again due to this. Look forward ordering the next treat box!”

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Posted 1 year ago

“Navigating the online shop made it easy to select something from Australia for delivery to our "grandpuppy" in London - and delivery within 3 days was amazing. Well done you and Royal Mail.”

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Posted 1 year ago

“Great value product An amazing idea and great selection Charlie loved the popcorn and lives his Smirnoff toy”

Postman Pooch 5 star review on 12th September 2023

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Posted 1 year ago

“My dog loved his birthday box. All items were really good quality.”

Postman Pooch 5 star review on 6th September 2023

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Posted 1 year ago

“Arrived in time for Honey bee birthday full of lovely greats for her she loved all of it”

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Posted 1 year ago

“I've used this company 2 or 3 times now and my girls get so excited when they see the box, normally they have to have their gifts early or I'd get no peace. Will definitely continue use and they definitely have my girls approval.”

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Posted 1 year ago

“This box is fantastic, gave it to my dog today, loves the crocodile and hopper, has eaten the cake (which I was shocked about as have bought from other providers previously and he won't touch them) overall...Great concept, great products, great value! Repeat customer in the making! Ps we got the blue monkey which is adorable!”

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Posted 1 year ago

“Very good service!”

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Posted 1 year ago

“Perfect!!! A great selection of treats fantastic quality at a really reasonable price!”

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Posted 1 year ago

“Lovely little parcel for our dog”

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Posted 1 year ago

“Perfect gift for my dog! Highly Recommend”

Postman Pooch 5 star review on 28th August 2023

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Posted 1 year ago

“Actually for Christmas presents”

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Posted 1 year ago

“My dog absolutely loved her birthday box. She scoffed her birthday cake and didn’t share with her older brother 😁 I would highly recommend this product. And will definitely get one for her big brother. Thanks Postman Pooch”

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Posted 1 year ago

“I brought 2 boxes as i have 7 dogs no way did i get the amount stated in the box if i would of brought 1 emailed them but they ignored me wont be bothering again will buy from amazon pigs ear and rabbit ear pizzle sticks separately”

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Posted 1 year ago

Hi Louise, I've checked our support tickets and we don't have any email from you regarding your order. If you can reach out to support we can correct anything that was incorrect with your last order.

Posted 1 year ago

“Second time I have used this company. The product was good on the small side but my dog still enjoyed them. Packaging good and on time will use postman pooch in the future.”

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Posted 1 year ago

“Great customer service, took time to check order was correct and confirmed by telephone. Products all fine.”

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Posted 1 year ago

“Unfortunately we have been very disappointed with our purchase as it arrived with the cake broken and the decorations around it falling or fallen off. We ended up not using it as too close to the day we needed to use it to return and it wasn't how we wanted it and so it has not been used. Ended up making a cake ourselves which we should have done in the first place as cheaper and bigger!”

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Posted 1 year ago

Hi Jane, really sorry about this, unfortunately on occasions this happens in transit but we do try to prevent it by wrapping it well and also adding a fragile sticker to the box. If you had reached out to us and told customer service we could have sent a replacement or you could have returned the cake for a refund.

Posted 1 year ago

Postman Pooch is rated 4.8 based on 1,799 reviews