Postman Pooch Reviews

Name: Postman Pooch
Rating: 4.83

4.8 Rating 1,789 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,789 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Postman Pooch 5 star review on 21st October 2024

585

Anonymous

Anonymous // 01/01/2019

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“This box is fantastic, gave it to my dog today, loves the crocodile and hopper, has eaten the cake (which I was shocked about as have bought from other providers previously and he won't touch them) overall...Great concept, great products, great value! Repeat customer in the making! Ps we got the blue monkey which is adorable!”

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Posted 1 year ago

“Very good service!”

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Posted 1 year ago

“Perfect!!! A great selection of treats fantastic quality at a really reasonable price!”

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Posted 1 year ago

“Lovely little parcel for our dog”

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Posted 1 year ago

“Perfect gift for my dog! Highly Recommend”

Postman Pooch 5 star review on 28th August 2023

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Posted 1 year ago

“Actually for Christmas presents”

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Posted 1 year ago

“My dog absolutely loved her birthday box. She scoffed her birthday cake and didn’t share with her older brother 😁 I would highly recommend this product. And will definitely get one for her big brother. Thanks Postman Pooch”

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Posted 1 year ago

“I brought 2 boxes as i have 7 dogs no way did i get the amount stated in the box if i would of brought 1 emailed them but they ignored me wont be bothering again will buy from amazon pigs ear and rabbit ear pizzle sticks separately”

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Posted 1 year ago

Hi Louise, I've checked our support tickets and we don't have any email from you regarding your order. If you can reach out to support we can correct anything that was incorrect with your last order.

Posted 1 year ago

“Second time I have used this company. The product was good on the small side but my dog still enjoyed them. Packaging good and on time will use postman pooch in the future.”

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Posted 1 year ago

“Great customer service, took time to check order was correct and confirmed by telephone. Products all fine.”

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Posted 1 year ago

“Unfortunately we have been very disappointed with our purchase as it arrived with the cake broken and the decorations around it falling or fallen off. We ended up not using it as too close to the day we needed to use it to return and it wasn't how we wanted it and so it has not been used. Ended up making a cake ourselves which we should have done in the first place as cheaper and bigger!”

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Posted 1 year ago

Hi Jane, really sorry about this, unfortunately on occasions this happens in transit but we do try to prevent it by wrapping it well and also adding a fragile sticker to the box. If you had reached out to us and told customer service we could have sent a replacement or you could have returned the cake for a refund.

Posted 1 year ago

“Been ordering for the past 5 years and both dog and I love them!”

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Posted 1 year ago

“Excellent service very fast delivery and my dog loved it highly recommended”

Postman Pooch 5 star review on 16th August 2023

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Posted 1 year ago

“I was very very pleased with the result of the parcel. I give 5 stars and it came quick. It was my dogs birthday yesterday and she loved it. She keeps playing with her toys and enjoying them”

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Posted 1 year ago

“Thank you postman pooch for making my furbaby's birthday even more special”

Postman Pooch 5 star review on 15th August 2023

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Posted 1 year ago

“The recipient was very pleased with his birthday present. His owners were a little concerned about the flavour of the beer, but once brave enough to open it they were very happy! Excellent service, the parcel was delivered on time. Thank you”

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Posted 1 year ago

“My boys first birthday so ordered this doggy cup cake. Arrived really quickly and the use by date was next year which I was super impressed with. Pooch absolutely loved it too…. Lasted minutes! Highly recommend.”