Postboxed Reviews

Name: Postboxed
Address: 49 Randolph avenue, 49 Randolph avenue, London Borough of Brent
Rating: 4.62

4.6 Rating 2,985 Reviews

91 %

of reviewers recommend Postboxed

4.6

Based on 2,985 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

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Postboxed 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service, also my mum loved the item. I'd definitely shop with Postboxes again 🙂”

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Posted 3 years ago

“Extremely easy to order and an excellent service throughout. Beautiful presentation”

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Posted 3 years ago

“My sister in law was delighted with the gift. It arrived on time for her birthday and was convenient for her. I'll definitely be using your service again, especially as your range of options are thoughtfully selected :)”

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Posted 3 years ago

“Very professional service and very good at answering and tailoring my requests.”

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Posted 3 years ago

“Excellent service from this very efficient gift shop. My friend was thrilled with her surprise gift and as the sender, I was very glad of the help by phone to place the order... technophobe that I am!!”

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Posted 3 years ago

“I sent a small gift fir my best friend who was going through a tough time. She really loved it, a scarf, little paper bouquet of flowers in matchbox & bar of chocolate. She was really touched & it was easy to order & conveniently delivered. Really good service.”

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Posted 3 years ago

“Overall, a good service, which enabled me to get a birthday present to my dad on time from overseas. Only small criticism would be if they could expand the range a bit.”

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Posted 3 years ago

“Lovely box”

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Posted 3 years ago

“Ordering process was good and item looked nice and something different for mothers day. Unfortunately it never arrived :-(”

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Posted 3 years ago

“The reason I booked with PostBoxed was because the website allowed me to choose a fixed day for delivery. I was buying a gift for my brother-in- law whose own family are terrible at remembering birthdays so I wanted to be sure he had at least one gift on the day. Was so disappointed when it didn’t arrive - and even more disappointed when I emailed Postbox to tell them this and got no response. The present eventually arrived, three days late, by when the element of surprise was over. What a shame and a waste of money”

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Posted 3 years ago

Hi Emma, thank you for your review and I am sorry your gift was late. The Royal Mail are experiencing problems in a few areas and I apologise that this meant your gift was a little late. We always reply to customer emails but didn't get one from you so had no idea your order was late. I hope the recipient liked their gift despite it being late and that it wasn't a total waste of money as you say. Best wishes, Liza

Posted 3 years ago

“Postboxed is a fantastic Company with lovely goods. I Ordered around 2 weeks in advance of needing gift delivered. Gift was delivered on time with no problems. Gifts were well received. I am a very happy customer, thank you Postboxed :-)”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Not seen it as went to mom who is shielding but she was very pleased”

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Posted 3 years ago

“Liza was so quick and helpful when I ran into an issue at the start of ordering, box arrived on time and we'll loved! Thank you!”

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Posted 3 years ago

“My Mum appreciated her Mother's Day gift from Postboxes.”

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Posted 3 years ago

“Product was very good, my son wished it had stayed in it’s nice wrapping but it fell out in transit I think. Not a major problem!”

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Posted 3 years ago

“Provided service as advertised. Arrived on the correct day. Staff very helpful with telephone enquiry, recipient very pleased with her birthday present.”

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Posted 3 years ago

“Lovely gift, my mum loved her bee tea towel and chocolate. Beautifully wrapped”

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Posted 3 years ago

“Order delivered in a timely manner and product was exactly as described on the web site. Thank you”

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Posted 3 years ago

“Bought from abroad for my family members back home and they really loved it... loved the packaging the uniqueness and said they will be using Postboxed for their friends too!”

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Posted 3 years ago

Postboxed is rated 4.6 based on 2,985 reviews