Postboxed Reviews

Name: Postboxed
Address: 49 Randolph avenue, 49 Randolph avenue, London Borough of Brent
Rating: 4.62

4.6 Rating 2,980 Reviews

91 %

of reviewers recommend Postboxed

4.6

Based on 2,980 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

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Postboxed 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My friends were very happy with their gifts. Thanks for the quick service!”

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Posted 6 years ago

“The gifts were so sweet, and such a great range to pick from. Wonderful customer service and friendly staff. I needed something altered on my gift card and they were so kind and prompt to fix it. Also, the gift was delivered promptly. I would 100% recommend.”

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Posted 6 years ago

“I found the perfect gift for my artist friend and she absolutely adored it! Beautifully thoughtful and well packaged. I will be using again for delightful gifts for my friends; thank you. JCS”

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Posted 6 years ago

“My son is out at work so how could I get him a present on his birthday that can be delivered through the letterbox, I thought. A google search brings up your website and hey presto all is done. He was amused and delighted with his assortment. Thanks to you all. John”

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Posted 6 years ago

“Sadly my gift has not arrived in France . Concerned as to its whereabouts.”

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Posted 6 years ago

“Used Postboxed to send a gift to a friend after the death of her granddad as a small ‘pick-me-up’. Like that you can send a personalised message. She loved it. 4* instead of 5 because the postage cost nearly as much as the bar of chocolate which I sent!”

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Posted 6 years ago

“Amazing service! Loved the products too. Thank you!”

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Posted 6 years ago

“Sent two soaps to a friend as a thank u, she was delighted, said they were beautifully packaged and loved the connection to epilepsy”

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Posted 6 years ago

“It didnt fit through my postbox but i absolutely loved the surprise gifts i received. I would definitely use this service again!”

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Posted 6 years ago

“Was really disappointed. Had to buy another present for friend’s birthday. Did not think it looked how much it cost.”

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Posted 6 years ago

“Good service, fast delivery and interesting product. However a bit expensive for a regular use.”

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Posted 6 years ago

“Recipient was delighted with the (quirky!) gift. I was very impressed with the rapid delivery.”

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Posted 6 years ago

“At first there was a problem with the order but i was pleasantly surprised by the way it was handled, The lady who contacted me was very helpful and the issue was resolved in a very professional way.”

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Posted 6 years ago

Hi Jane, Thank you for your review and I am really sorry you didn't like your gift. We have only been running for 3 years so it is impossible that the chocolate was from 2010. Would you mind taking a picture and sending it to us of the date? It is possible there was a miss-print or some of the date's text got rubbed off. You ordered our most popular gift (the gin and tonic gift box) and it is such a shame to see you didn't like it - was there anything other than the chocolate that you didn't like about it?

Posted 6 years ago

“My friend had been having a tough few weeks and is due to start a new open uni course soon so I ordered her the busy busy busy bee notebook to show we’re thinking of her. The packaging was so lovely and it really made her day.”

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Posted 6 years ago

“The items were cute but I bought certain collections for certain people and it did not say everything ie food collection, the luxury mystery gift etc would be delivered in one box.. there is no way of telling which gifts are with which collection as they are wrapped so it caused confusion. I would use again but I'm not sure how often as it is expensive to have confusion detract from the giving. mystery boxes should most definitely be sent on their own. I really didnt think the luxury mystery I bought included enough surprises. Sorry, the concept is beautiful but gifts dubious. Last comment.. adult ladybird books.. I was very disapointed to find the mindfulness book I gifted was a sarcastic p**s take. 😲”

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Posted 6 years ago

“Discovered Postbox just when I was stumped to get something to send 250 miles away. Flowers weren't an option on this occasion so very happy to have found this facility”

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Posted 6 years ago

“Wonderful choice on website , arrived exactly on time and was much appreciated as a good quality, appropriate gift.”

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Posted 6 years ago

“10 letters!”

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Posted 6 years ago

“It was so lovely, beautifully wrapped and such a great idea. Mystery box!”

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Posted 6 years ago

“Beautiful Azuni Earrings. Really lovely packaging. Very Impressed. Thank you”

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Posted 6 years ago

Postboxed is rated 4.6 based on 2,980 reviews