Postboxed Reviews

Name: Postboxed
Address: 49 Randolph avenue, 49 Randolph avenue, London Borough of Brent
Rating: 4.62

4.6 Rating 2,979 Reviews

91 %

of reviewers recommend Postboxed

4.6

Based on 2,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

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Postboxed 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Living in Australia it's been hard recently to send gifts to my cousins in Uk. Postboxed has been a delight to do business with, this was my third order. The small boxes have been welcomed with delight and all arrived on the date requested. I have recently ordered a small birthday gift for December knowing it will arrive in time. I'm happy to recommend this company, wonderful gifts and excellent customer service. Denise Warham.”

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Posted 3 years ago

Brilliant, thank you Denise!

Posted 3 years ago

“Prompt delivery the recipient was very happy but did not know who had sent because the card or our names were not included”

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Posted 3 years ago

Hi Nita, thank you for giving us a review. I am sorry there wasn't a card included with your names on. We only include details of senders if you choose to add this to a gift note on your shopping cart page and one wasn't added with your order. I am glad the recipient liked their gift despite the mystery! Liza

Posted 3 years ago

“My friend loved her matchbox gift! Arrived on her birthday Great price Will be back”

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Posted 3 years ago

Thank you for reviewing us! I'm glad you will be back :) Liza

Posted 3 years ago

“Package arrived beautifully presented”

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Posted 3 years ago

“Great service and as described a lovely alternative when making my own Christmas crackers plastic free”

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Posted 3 years ago

“Very good service, thank you.”

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Posted 3 years ago

“Lovely birthday gift for my sister in Spain.....she was delighted with it. Delivery took longer than expected but seems to be the norm at present. Would use this company again.”

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Posted 3 years ago

Hi! Thank you for your review. I am sorry the delivery took longer than expected. There are delays when sending gifts to Spain at the moment, hopefully they will have things under control as the restrictions ease up. I am glad your sister was delighted with their gift! Best wishes, Liza

Posted 3 years ago

“Original parcel not received & Post Office did not leave a contact card. Postboxed have resent the present for me.”

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Posted 3 years ago

Hi Lynn, Thank you for your review! We haven't had any contact from you so this is the first we are hearing about your gift not arriving. I am sorry this has happened! I am going to email you separately so we can find out what has gone wrong and arrange for a refund or replacement. Best wishes, Liza

Posted 3 years ago

“Your box was the perfect pick me up was a college student feeling isolated due to COVID-19. Thanks for helping me to bring a smile to someone feeling down.”

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Posted 3 years ago

That's great to hear! Thank you for reviewing. Best wishes, Liza

Posted 3 years ago

“Beautiful quality product, arrived swiftly, value for money. will be lovely in my home made Christmas Crackers. Thank you.”

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Posted 3 years ago

Thank you! I hope your crackers turn out nicely! Liza

Posted 3 years ago

“Easy to use service which enabled me to choose a lovely gift and personalised note that I could safely send to a dear friend in another country. Delivery worked really well, my friend was very happy with this gift. I would recommend this service to anyone.”

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Posted 3 years ago

Thank you for your review! Very happy that you liked our service, best wishes, Liza

Posted 3 years ago

“Great quick service. Present arrived very promptly. Good quality of gifts”

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Posted 3 years ago

“I sent the Caterpillar finger puppet book to my one year old great nephew as a gift for his birthday and apparently he thought it was hilarious. The whole process of choosing and paying for the goods was very simple. You can even choose a specific despatch/delivery date too which is very helpful too.”

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Posted 3 years ago

“Good site with plenty of choice. My mother-in-law loved her matchbox bouquet.”

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Posted 3 years ago

“Very good other than there was a problem with the tracking number. Parcel arrived safely in Greece. Will certainly use them again soon”

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Posted 3 years ago

“Sent a beautiful bracelet to my friend in the post and she absolutely loved it and it arrived so quickly”

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Posted 3 years ago

“Nice range of gifts and lovely chocolate. Very quick delivery.”

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Posted 3 years ago

“I ordered a box full of surprises for my sister’s birthday. I picked items that suited her perfectly and when she FaceTimed me whilst she was opening her gift, I couldn’t believe how beautifully presented it was! Thank you for making my sister’s lockdown birthday that little bit more special!”

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Posted 3 years ago

“Great quality item.”

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Posted 3 years ago

“Quick & easy to order - lovely quality items - my neice was so happy to receive through the post for her birthday - thank you !”

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Posted 3 years ago

Postboxed is rated 4.6 based on 2,979 reviews