Postboxed Reviews

Name: Postboxed
Address: 49 Randolph avenue, 49 Randolph avenue, London Borough of Brent
Rating: 4.62

4.6 Rating 2,980 Reviews

91 %

of reviewers recommend Postboxed

4.6

Based on 2,980 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

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Postboxed 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gift options fantastic and unique. Will definitely order again!”

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Posted 5 years ago

“The products available are great and it’s a brilliant service. It would be great if the prices were a bit more reasonable.”

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Posted 5 years ago

“Sent a box to my friend for her birthday, delivery was really quick and Liza was so helpful over email. My friend loved her box, thankyou!”

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Posted 5 years ago

“Good communication at all times. I was kept informed about the ordering and posting of the item. It was delivered on the date I requested at Christmas. The recipient was delighted with the gift. I would use Postboxed again without hesitation.”

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Posted 5 years ago

“Great choice and offers. However the recipient has still not received it and it was ordered 2 weeks ago”

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Posted 5 years ago

“A fabulous little gift, pocket sized Silent Night musical box. The packaging is fabulous and a wonderful gift for anyone to receive.”

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Posted 5 years ago

“So easy to use. Good quality and classy products. My friend loved her surprise. Definitely would use it again.”

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Posted 5 years ago

“thank you Postboxed... has done a great job in delivering an item at the right place kindly would request if u do that on the date specified anyways the products are good. and thank you for your quick feedback and response and getting back to us via email highly appreciated job”

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Posted 5 years ago

“Excellent customer service, was able to change order via Facebook (I changed my mind). Unfortunately, the package did not arrive in time but that was because it was Christmas, not the fault of Postboxed. The recipient was delighted with the gift (chocolate and rose matchbox).”

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Posted 5 years ago

“All good - arrived on time and as described.”

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Posted 5 years ago

“Very pleased with the service and delivery. Great idea for sending gifts to people who are not around to accept other deliveries.”

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Posted 5 years ago

“Very disappointed as none of the three boxes arrived before Christmas. In fact they still haven’t arrived and I was informed that they were dispatched 10 days ago.”

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Posted 5 years ago

“What a good idea to package gifts to fit directly through the letterbox.”

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Posted 5 years ago

“Ordered 6 personalised pens all in different colours very nice, and delivered promptly. Wish they had black ink instead of blue and that I could have ordered them all together rather than individually.”

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Posted 5 years ago

“Excellent , quick service”

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Posted 5 years ago

“If you want a quirky individual gift for a special person then Postboxed is the place to go. Excellent service and happy recipients. I would not consider any other way of sending a loved one a gift. Love Postboxed. Great idea well executed!”

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Posted 5 years ago

“Such a good response from sending the gift. Will definitely be ordering more! Thank you”

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Posted 5 years ago

“I got a thank you box for my best friend, it arrived when it was supposed to, and where it was supposed to as well. My friend loved it she said the chocolate was delicious. I’ll definitely be using this service again.”

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Posted 5 years ago

“Good,quick service. Goods nicely packaged. Great idea that all items are small enough to go through a letterbox.”

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Posted 5 years ago

“Very convenient & good delivery service!! I sent a total of 5 to both South & North UK my only complaint is based on my receivers complaint’s that was that each one had NO IDEA WHO HAD SENT GIFT AS THERE WAS NO PURCHASERS DETAILS & NO MESSAGE!! So, although convenient I may have to find a site that gives this info as a each recipient said they were ‘in the darl’ or ‘confused.com’ - not a great outcome!! Thanks though...”

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Posted 5 years ago

Hi! Thank you for your review. I am sorry your recipients were confused with their gifts. There is an option to add a gift note to your order on the shopping cart page and select a delivery date. We didn't have one attached to your order so didn't include one. This is the only place where it is possible to put who the gift is from and we do not add notes automatically in case the gifts want o be sent anonymously or they are not going directly to recipients. Best wishes, Liza

Posted 5 years ago

Postboxed is rated 4.6 based on 2,980 reviews