Postboxed Reviews

Name: Postboxed
Address: 49 Randolph avenue, 49 Randolph avenue, London Borough of Brent
Rating: 4.62

4.6 Rating 2,986 Reviews

91 %

of reviewers recommend Postboxed

4.6

Based on 2,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

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Postboxed 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great well package idea :)”

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Posted 5 years ago

“Brought my sister a surprise birthday gift that never showed up. Totally unimpressed with the service & then the response.”

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Posted 5 years ago

Hi Helen, I am sorry your gift was lost in the post. This happens very rarely with the Royal Mail and it upsets us that you are still so disappointed. We offered you a refund or to re-send the gift immediately and you chose a refund. When we realised you were still unhappy I offered to send the gift again free of charge and have had no response. Problems happen with the Royal Mail this time of year but they are very rare and we are working together to improve the service. I am sorry that there wasn't more we could have done for you! Best wishes, Markus

Posted 5 years ago

“This gift has not yet arrived one week after it was said it was dispatched. This was meant to be a sentimental birthday gift but the recipients birthday has passed now.”

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Posted 5 years ago

Hi Danny, this is the first we have been told of any issues with your order and I am sorry it hasn't arrived. If you could please email us and let us know your order details then we can work out what has gone wrong. Thanks! Liza

Posted 5 years ago

“What a truly fabulous and original idea. My order went through without a hitch and the recipient was so thrilled with the contents. A really excellent service reasonably priced. Thank you!!”

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Posted 5 years ago

“Great selection of presents and good delivery”

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Posted 5 years ago

“Cute n fun!”

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Posted 5 years ago

“The recipient of this present was delighted and sent fulsome thanks. It was delivered on time.”

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Posted 5 years ago

“The gift arrived within a few days of me placing the order and the recipient absolutely loved it! The packaging looked lovely and it was easily posted through the letterbox.”

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Posted 5 years ago

“Recipient said lovely gift which was very nicely pacakaged.”

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Posted 5 years ago

“Lovely selection of products and they all came beautifully gift wrapped. The ideal stocking fillers and secret Santa presents. Have already ordered again and will definitely be going back!”

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Posted 5 years ago

“I was sent a PostBoxed present by a friend. It was so quirky and original that I have started to send them to other friends. It saves so much time, you chose the box you want and PostBoxed does the rest- fabulous. For those of us with busy lives, this is a life-saver. My only negative comment is that the way the payment forms are laid out can cause buyer problems as I did when I used it first hence you haven't got my name correct, you are using the name of my first recipient!”

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Posted 5 years ago

“So easy to order and went straight to their letterbox. The gift was so unique and lovely.”

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Posted 5 years ago

“Ordered two compact mirrors as Christmas presents, arrived very promptly, nicely gift wrapped”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Great gifts, arrived on the day I required. Thank you.”

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Posted 5 years ago

“Thank so much to Postboxed! Your service is excellent! This is a wonderful way to send presents to my family in the UK, and I will definitely order again! Annamarie Burger RSA ps. The photo was taken in Botswana Africa:)”

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Posted 5 years ago

“Although I didn't see the parcel as I sent it to a friend for her birthday she said it was beautifully packaged and looked so nice she didn't want to open it! She was very happy with the contents when she did. Very efficient service.”

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Posted 5 years ago

“really easy to do business with, lovely novel idea”

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Posted 5 years ago

“Nice choice of products. Quick delivery and the recipient really appreciated the thoughtful selection of little gifts.”

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Posted 5 years ago

“I love this website. I can’t go wrong in always finding a fab gift when it’s time for a birthday, etc. I always want to keep it for myself once I have seen the gift and how happy the recipient is.”

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Posted 5 years ago

Postboxed is rated 4.6 based on 2,986 reviews