Postboxed Reviews

Name: Postboxed
Address: 49 Randolph avenue, 49 Randolph avenue, London Borough of Brent
Rating: 4.62

4.6 Rating 2,986 Reviews

91 %

of reviewers recommend Postboxed

4.6

Based on 2,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

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Postboxed 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having never purchased from Postboxed before, I ordered a gift for my parents which cheered them up during lockdown. Many great gift ideas on the website. Would highly recommend Postboxed”

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Posted 3 years ago

“It’s been hard having my eldest baby (albeit 35 living in Amsterdam) 😢 But via Postboxed I was able to send him a little different Birthday Present and card he truly appreciated. I am going to be using you guys again at Christmas. Thank You”

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Posted 3 years ago

“A great service for rewarding some colleagues during lock down.”

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Posted 3 years ago

“Fantastic service and wonderful gifts. The perfect present for someone in lockdown, especially the chocolate bars!”

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Posted 3 years ago

“I’ve bought several times from PostBoxed. Lovely chocolate gifts, which arrive as indicated and well packed. Great service!”

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Posted 3 years ago

“Beautiful box ready to fill with things for Christmas eve. Came in good time too”

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Posted 3 years ago

“A present for a friend which was appreciated so cant fault. Shame no Saturday deliveries. It arrived earlier than expected, not sure why even though asks you when you want it delivered for. So a bit of a spoiler.”

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Posted 3 years ago

“I love the idea behind postboxes. It’s reasonably priced and was fast and easy to use. I was able to quickly send a thoughtful gift to a friend.”

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Posted 3 years ago

“Unhappy with this service. The postage was extremely delayed and the instructions were missing from one of the items within the box. Wouldn't order from here again.”

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Posted 3 years ago

Hi Jade, thank you for your review! there are no notes with individual items. Each gift box is sent with the gift note you write on your shopping cart page so there would have only been one note with your one order. I am sorry about the postage. Delivery outside the UK is seeing delays for some orders at the moment because of staff shortages from the current situation. We have warnings for this but can understand it is still disappointing. Please get in touch next time you place an order and we will send over a discount as an apology. Best wishes, Liza

Posted 3 years ago

“Lovely presents for family during lockdown. Arrived I. Great time and well presented would definitely use again. Xx”

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Posted 3 years ago

“Great gluten free product! Have used Postboxed twice now & have had lovely feedback from friends.”

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Posted 3 years ago

“The service was fab, great viability and prompts of where the item was upto in the delivery process. Will be recommending your company to my colleague / friends and family. Many thanks”

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Posted 3 years ago

“I wanted a gift for a friend of mine who lives in France and from previous experience I knew the postage would be high. However, I found a lovely leather key ring and she was delighted with it. Great service”

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Posted 3 years ago

“Excellent service. Items arrived quickly and well packaged. We are making our own Christmas crackers, so haven't actually used the items yet, but they look very good quality.”

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Posted 3 years ago

“Easy to use and reliable”

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Posted 3 years ago

“Perfect - very easy to order and customise my box. A lovely collection of things to choose from. The gift was sent to Republic of Ireland and arrived on time with no issues and it looked v neatly wrapped. Thank you!”

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Posted 3 years ago

“I always used this for sending my flowers and I’ve never been disappointed.”

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Posted 3 years ago

“Arrived quickly, so nicely packaged and will be a great present for my mum who loves her tea!”

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Posted 3 years ago

“Very happy with the delivery service - efficient, on time (in fact, early!)”

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Posted 3 years ago

“Excellent experience in the past. However my recent order did not arrive for two weeks after payment was made. The lovely people at Postboxed kindly looked into this and found the delay to be with a Royal Mail backlog. Thankfully the item has now arrived and the recipient is delighted.”

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Posted 3 years ago

Hi! I am sorry your most recent order is late. We always respond to emails but haven't had any from you or any contact forms filled in from our website - we have checked everything in case something was missed. I will email you now, best wishes, Liza

Posted 3 years ago

Postboxed is rated 4.6 based on 2,986 reviews