Postboxed Reviews

Name: Postboxed
Address: 49 Randolph avenue, 49 Randolph avenue, London Borough of Brent
Rating: 4.62

4.6 Rating 2,986 Reviews

91 %

of reviewers recommend Postboxed

4.6

Based on 2,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

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Postboxed 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company, has that personal touch! Lovely chocs, I hope someone sends me some on my birthday, a girl always needs chocolate during this difficult time! Will definitely use you again. Thanks Kellie.”

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Posted 4 years ago

Thank you for your review Kellie, this is the first we have heard from you. The Royal Mail are experiencing delays in some areas because of staff shortages and there has just been a 4 day holiday in the UK. We are always here to help via email and I will be emailing you now to follow this up. Best wishes, Liza

Posted 4 years ago

“Easy website to navigate and great choice.”

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Posted 4 years ago

“Everything delivered on time.”

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Posted 4 years ago

“Great chocolates and slick and easy ordering process. Delivered sooner than expected too. Would recommend and use again. Thank you!”

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Posted 4 years ago

“Ordered letterbox chocolate for my niece in the absence of being able to give her an Easter egg. Delivered ahead of time, beautifully wrapped/presented (she sent me a pic) and really enjoyed it. Thank you!”

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Posted 4 years ago

“Easy website to browse. Nice selection of quality ladies gift ideas ( men's look good too). Ordered friend's birthday gift and it arrived on time and even more importantly she loved the gifts. I liked that you get updates when the order is being sent.”

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Posted 4 years ago

“I've always found Postboxed to be a fantastic service - excellent products, brilliant packaging, promptly delivered. I will definitely be back again.”

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Posted 4 years ago

“I received a gift from Postboxed and was so thrilled with it I couldn’t wait to give a gift to someone else. Such a beautifully packaged and unexpected treat!”

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Posted 4 years ago

“Bought this as a gift for a friend and it put a huge smile on her face, she loved it! Customer service was brilliant as well, got a very quick response when I wanted to amend my order slightly. Thank you!”

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Posted 4 years ago

“Super fast and great service! Lovely gifts that have all been well received and enjoyed.”

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Posted 4 years ago

“The product was easy to order and arrived in time for a birthday over the Easter weekend. The product was as described and the birthday girl loved it.”

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Posted 4 years ago

“Came quick and packaged very nicely, my friend was made up with it!”

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Posted 4 years ago

“The items I ordered were sent as surprise gifts to friends, so I haven't seen them. The resipients say the chocolate was very pleasant and the notebooks were as described, so overall they were very pleased. However I had requested a message on both gifts, but there was nothing on the items, so they didn't know where the gifts had come from, very disappointing.”

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Posted 4 years ago

“Lovely gifts! So thoughtful for loved ones when they are a distance away.”

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Posted 4 years ago

“I couldn’t see my friend due to social distancing and didn’t think it was deemed as essential travel. PostBoxed saved the day!”

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Posted 4 years ago

“Swift delivery and very much enjoyed by the recipient. Thank you so much. Brilliant service and concept.”

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Posted 4 years ago

“Always a perfect service. Sent family gifts for easter and all loved them. Thank You!”

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Posted 4 years ago

“Beautifully presented. Also ordered for a friend. Thank you”

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Posted 4 years ago

“Quick delivery in spite of circumstances caused by COVID-19, very good quality gift box all round from the gift card to the packaging to the actual chocolates themselves. Recipient of the gift box was over the moon!”

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Posted 4 years ago

“A good selection of gifts and extremely prompt service. Thank you.”

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Posted 4 years ago

Postboxed is rated 4.6 based on 2,986 reviews