Login
Start Free Trial Are you a business?? Click Here

Postboxed Reviews

4.6 Rating 2,986 Reviews
91 %
of reviewers recommend Postboxed
4.6
Based on 2,986 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Postboxed Reviews

About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

Visit Website

Write Your review

Postboxed 5 star review on 28th November 2023
Elizabeth H
Postboxed 5 star review on 7th November 2023
Anonymous
Postboxed 5 star review on 9th October 2023
Elizabeth M
Postboxed 5 star review on 9th June 2023
Aderonke O
Postboxed 5 star review on 31st January 2023
Allyson W
Postboxed 5 star review on 31st January 2023
Allyson W
Postboxed 5 star review on 4th July 2022
Jennifer T
20
Anonymous
Anonymous  // 01/01/2019
Good value and arrived on time.
Helpful Report
Posted 4 years ago
Excellente idée, jolis produits, livrés en temps et en heure comme annoncé.
Helpful Report
Posted 4 years ago
The chocolate was an Easter gift to my daughter and she was surprised and delighted with the fabulous packaging even before she tasted the chocolate.Thankyo
Helpful Report
Posted 4 years ago
Great service 👍🏻
Helpful Report
Posted 4 years ago
The gift arrived on time and was well received! As I haven't seen or tasted it (chocolate) I can't comment on that, but the service was very speedy, especially when other companies could not deliver for quite a while.
Helpful Report
Posted 4 years ago
Very good service.
Helpful Report
Posted 4 years ago
The present was well received through the letterbox. Very useful gift during the 'lock down' Postage was very late but not the fault of Postboxed. I appreciated personal email exchange with Liza.
Helpful Report
Posted 4 years ago
Sent as presents to 3 family members for Easter and they were all very pleased with the chocolate bars.
Helpful Report
Posted 4 years ago
Item was due to arrive 11/04/20 for a birthday on the 13th, but item still has not arrived (15th).
Helpful Report
Posted 4 years ago
Dear Sam, Thank you for your review and i am sorry your gift hasn't arrived. The current situation with the virus has been delaying post in some areas because of Royal Mail staff shortages. I have emailed you with the options we have. Please let me know if you do not get my email. Best wishes, Liza
Posted 4 years ago
Great service - recipient was delighted with the gift!
Helpful Report
Posted 4 years ago
A site full of goodies, an easy way to order, and a helpful response when I had a query! What’s not to like!
Helpful Report
Posted 4 years ago
Very easy website with a reasonable choice of merchandise. Only issue was the reciptant did not receive the message I added to the gift box.
Helpful Report
Posted 4 years ago
So pleased with my purchase of a jar of sweets 🍫 for my grandchildren.Process simple and delivered promptly . Highly recommended
Helpful Report
Posted 4 years ago
Beautifully packaged and quality items
Helpful Report
Posted 4 years ago
I ordered a birthday box for my granddaughter. The money was taken out of my bank account within two days however the present did not arrive. I e mailed your company and you replied that it would be delivered within the next two to three days. I sent another email yesterday asking for a refund as the present has still not arrived. I did also purchase another present from another company that arrived within two days. I am sorry but I could not recommend your company. I still have not received my refund or a reply to my email.
Helpful Report
Posted 4 years ago
Dear Heather. Thank you for your review. I replied to your email 8 minutes after you sent it. This is the only email we have had from you and no request for a refund was made. I am really sorry your gift hasn't arrived yet. The Royal Mail are experiencing delays and we are offering refunds when asked if you do not want to wait for the gift to arrive. When you emailed us before your gift wasn't late yet which is why no refund was given. I am sorry if you think we gave you the impression it would definitely arrive within two days when we wrote the following to you: 'The Royal Mail's first class service takes approximately 1 and 2 working days for deliveries but they are experiencing delays in a lot of areas at the moment' We are all trying as hard as possible during the current situation and our gifts are being sent out as soon as possible. We are also always replying to emails as soon as possible as we know our customers are worried about delays. The majority of gifts are still arriving the next day with the Royal Mail and we are following up on those that are being severely delayed.
Posted 4 years ago
Great service thank you
Helpful Report
Posted 4 years ago
Excellent service
Helpful Report
Posted 4 years ago
Gift arrived after a few days and was lovely
Helpful Report
Posted 4 years ago
Bought this as a gift for my friend's birthday and she loved it. She thought it was very cute. Good and prompt service. Thank you.
Helpful Report
Posted 4 years ago
really efficient service, easy to use and recipient delighted with the chocolate. Thank you
Helpful Report
Posted 4 years ago
Postboxed is rated 4.6 based on 2,986 reviews