Postboxed Reviews

Name: Postboxed
Address: 49 Randolph avenue, 49 Randolph avenue, London Borough of Brent
Rating: 4.62

4.6 Rating 2,979 Reviews

91 %

of reviewers recommend Postboxed

4.6

Based on 2,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

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Postboxed 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely gifts, thank you.”

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Posted 5 years ago

“Gift arrived , but did not contain the card to say who it was from, so I had to contact the recipient to check they received it as they didn’t know who the gift was from.”

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Posted 5 years ago

“Excellent service, beautiful flowers delivered promptly.”

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Posted 5 years ago

“easy to use, excellent quality, highly recommend”

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Posted 5 years ago

“I sent a gift to my mum for Mother's Day. She was delighted, not only with the contents but she also said it was beautifully packed and it arrived on time.”

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Posted 5 years ago

“Delivered to our friend in Spain on time, very impressed and will use again.”

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Posted 5 years ago

“What a fab idea! Mum is housebound so to find gifts that fit through the letterbox is a 'godsend'. However, the package didn't quite fit ... thankfully the postman knocked and waited, so the gift was received ... I don't think mum's letterbox is smaller than any others so a touch disappointed there, but in saying that the gift arrived on time and mum was delighted with the range of contents, over the moon in fact. Brilliant idea and well deserving of the full 5 stars ... will definitely use again.”

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Posted 5 years ago

“Was good but don’t trust the “selected date” as mine didn’t come near the date I wanted it to.”

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Posted 5 years ago

Hi, Thank you for your review and i am sorry you are disappointed. Your gift was sent out 2 working days before the date requested with the Royal Mail and I am sorry if they didn't get it there in time. They usually only take 1 working day but sometimes, very rarely, take longer than the 1 to 2 days estimated because of problems out of our control and i can only apologise and offer to make it up to you somehow. I am worried that you say the gift didn't arrive anytime near the date requested, the date requested was only few days ago, has the gift not arrived? Best wishes, Liza

Posted 5 years ago

“My Mother was very pleased with her box and said it was beautifully packaged. Happy with my purchase, thanks”

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Posted 5 years ago

“A bit disappointed in the time this took to arrive. I ordered the chocolate box as a mother’s day gift on 25/03/19 and my mother didn’t receive it until 02/04/19 Two days after Mothering Sunday!”

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Posted 5 years ago

Hi Daniel, I am sorry you are disappointed with your order. We sent it out first thing on the 26th (the morning after you ordered) but as your gift was going to France the delivery you chose (and the timing was stated when you chose it) is 3 to 5 working days and your gift arrived at the end of the estimate given t you. This is the fastest delivery possible so we couldn't have got your gift there any faster. I apologise if this wasn't clearer when you ordered and chose the delivery option. Best wishes, Liza

Posted 5 years ago

“Great website - easy to navigate and fast delivery. thank you.”

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Posted 5 years ago

“Ordered the mystery box for my boyfriend and it was the perfect pick-me-up gift! The package was delivered within 2 days. Can definitely recommend the service to everyone!”

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Posted 5 years ago

“Lovely selection of gifts, brilliant idea. Very happy with service”

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Posted 5 years ago

“nice easy site to navigate with lots of lovely choices of gifts to send. I like being informed as the delivery gets closer too.”

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Posted 5 years ago

“Sent a hug in a box, my mum loved it!”

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Posted 5 years ago

“First timevi habe used Postboxed. Really impressed with delivery time. Item purchased was gift boxed well. Will certainly be purchasing again from this company”

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Posted 5 years ago

“Very impressed. Ordered wuth incorrect delivery address and they quickly changed and posted out. Recipient pleased with gift - will use again!”

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Posted 5 years ago

“Very pleased with the gift and service. My friend loved it. There's something special about receiving a a present through the post.”

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Posted 5 years ago

“Such great little gift ideas. Good fast service. Would definitely recommend them.”

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Posted 5 years ago

“Just the thing to cheer up a glum student”

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Posted 5 years ago

Postboxed is rated 4.6 based on 2,979 reviews