Postboxed Reviews

Name: Postboxed
Address: 49 Randolph avenue, 49 Randolph avenue, London Borough of Brent
Rating: 4.62

4.6 Rating 2,986 Reviews

91 %

of reviewers recommend Postboxed

4.6

Based on 2,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

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Postboxed 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my books a week before they needed to be there. I specified an arrival date. They were still 4 days late. It was very embarrassing for a small child’s birthday gift. I know they rely on Royal Mail- but they clearly need to send stuff earlier if they find the service unreliable. They had enough notice and left it to the last minute. I wouldn’t use them again.”

Helpful Report

Posted 4 years ago

https://dash.reviews.co.uk/Dear Laura, Thank you for your review and I am sorry your books were late. We gave a full two days in advance for your order but it was likely late because the postcode you gave was incorrect. When addresses are incorrect the Royal Mail, understandably, sometimes take longer than expected. We only realised that the post code did not match the address when we looked into why your order was late after this review.

Posted 4 years ago

“beautiful!”

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Posted 4 years ago

“Excellent postboxed suze gifts,unique and personal”

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Posted 4 years ago

“This was a well received Christmas present”

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Posted 4 years ago

“Beautiful wrapping and super speedy delivery. Would highly recommend!”

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Posted 4 years ago

“Ordered as a late gift. I understand it's not the company's fault but the package was left in a safe place. The recipient was not informed so did get the gift on the day of was ordered for. The gift was only found it by accident. I'm not sure why it was not put through the postbox”

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Posted 4 years ago

“Website was easy to use, the delivery arrived in time. A great source for sending gifts to people when out of the country.”

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Posted 4 years ago

“Quick and convenient delivery - Well done”

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Posted 4 years ago

“Very easy to navigate and lots of unique and clever gift ideas to fit right through the post box!”

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Posted 4 years ago

“Fantastic! Ordered just before Christmas arrived really fast well packaged and beautiful product. Will definitely be ordering again.”

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Posted 4 years ago

“quick response and nicely presented, but bracelet not quite what I expected. photo online slightly misleading as green beads on bracelet smaller than I imagined and not as strong a green ( hoping to match earings green stone )”

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Posted 4 years ago

“Website does not make it clear that requested delivery date is not guaranteed. You will see from other reviews also that not all packages fit letterboxes. Vague apology when I contacted this company to complain. My parcel was left with a neighbour who was then away for a week. Sadly I would not use again.”

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Posted 4 years ago

“Paid extra for individual postage for a few different family Christmas presents, however they all came in one box with no individual labelling. Family had to open them all and see what was inside. This was not as agreed.”

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Posted 4 years ago

“Great swift service - even between Christmas and New Year - and my recipient was very happy! Lovely selection of classy products to choose from and the packaging is very clever. Thank you”

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Posted 4 years ago

“Excellent service with good choice of items”

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Posted 4 years ago

“The order, for the dinosaurs box was issued immediately. The recipient absolutely loved it. Amazing products and amazing service. Wish I had discovered this site sooner. Cannot recommend highly enough.”

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Posted 4 years ago

“The items where as discribed and was really pleased with them. Minimal packaging was used so really happy with that. Only reason it's a four star and not five is because I ordered three items and could only create a gift card for one, yet the three products where for three separate people.”

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Posted 4 years ago

“This was a Christmas present ordered quite late due to being let down from another company, so I wasn't optimistic about it getting there, but it was delivered before the estimated time, and was exactly as I'd hoped. Very pleased, thanks.”

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Posted 4 years ago

“Fast and efficient service. Well packaged. Pendant a lot smaller than expected.”

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Posted 4 years ago

“PostBoxed really took all the stress out of sending gifts home to ireland. There was a good selection of things to choose from and was much better than sending a Christmas hamper - which I’ve done before. Loved how responsive Liza was when I had a couple of queries too, very reassuring. The gifts were well received too. Will be using PostBoxed again!”

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Posted 4 years ago

Postboxed is rated 4.6 based on 2,986 reviews