Postboxed Reviews

Name: Postboxed
Address: 49 Randolph avenue, 49 Randolph avenue, London Borough of Brent
Rating: 4.62

4.6 Rating 2,985 Reviews

91 %

of reviewers recommend Postboxed

4.6

Based on 2,985 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

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Postboxed 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 2 boxes to be sent to Sweden, because Postboxed said delivery 3-5 working days and they would get it cleared through customs. I know since Brexit, customs have been hard to clear, so not totally naive to expect delivery that fast but….. Over a month is not really acceptable, when it was £12.95 to post. Thoroughly disappointed, just hope son and grandson find the gifts acceptable”

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Posted 2 years ago

“Fast delivery and great product!”

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Posted 2 years ago

“Easy to order. However the product is stuck in Customs in Sweden. They have asked my daughter who the gift is for for a futher clearance fee. She has challenged this, but is still awaiting an update. Quite frustrated as this takes away the pleasure of sending and receiving the gift. Would be good to know if you experienced this in Sweden before for your gifts?”

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Posted 2 years ago

“Parcel sent as promised and delivered to the address very happy with the delivery and updates of tracking”

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Posted 2 years ago

“My experience of Postbox was very good the quality was good well delivered I will use them again”

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Posted 2 years ago

“Good quality product. Easy to order, will use again.”

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Posted 2 years ago

“The quality of the items is excellent and the delivery is very convenient. On this occasion the message I had written was not included in the package but this is the only time thius has happened and I have sent a number of presents via this very good company.”

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Posted 2 years ago

“A really cute gift that was delivered quickly. I was really pleased with my purchase.”

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Posted 2 years ago

“I've used Postboxed a couple of times and I'm always happy. I haven't actually seen any of the items I've ordered but friends are always really chuffed. I'm happy with the value for money, the range of different options and the efficient service. No complaints from me.”

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Posted 2 years ago

“Very easy to organise”

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Posted 2 years ago

“My friend received her gift on her birthday and seemed very happy to receive it :)”

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Posted 2 years ago

“I was extremely disappointed on the amount of time it took. It was a week later than promised”

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Posted 2 years ago

Hi Ann, I am sorry your gift took exactly a week to arrive. Some gifts to EU countries are sometimes taking longer than estimated as warned on our website - I can see from the tracking that yours took 7 days which is actual in the estimate of 5 working days as unfortunaley the weekend isn't considered a wroking day. The postage option you selected is as follows: 'International Tracked (3-5 working days, no customs fees, delays currently occurring) '. I am sorry if you didn't notice the 'delays currently occuring' part of it. We should make this as a pop-up but are having difficulty implementing it! I hope the recipient liked their gift despite it arriving later than expected. Best wishes, Liza

Posted 2 years ago

“Excellent... delivered on time and item as described, thank you”

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Posted 2 years ago

“Excellent service, sent as a birthday gift and the recipient was so pleased. Would highly recommend 😊,”

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Posted 2 years ago

“The quality of the t shirt is excellent and the packaging was delightful. Could easily give this as a gift you didn't need to wrap yourself and the recipient would be very pleased. Some smaller children's sizes would be appreciated but this is a minor thing. Excellent.”

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Posted 2 years ago

“Disappointed that despite giving delivery date. It was delivered 2 Days early which spoiled the surprise”

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Posted 2 years ago

“The first diary was for my granddaughter who is laid up with a broken leg, so obviously her twin sister wanted one too. Both arrived promptly in lovely packaging. Thank you”

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Posted 2 years ago

“present took 5 days to reach recipient and did not have message card included.”

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Posted 2 years ago

Hi Michelle, thank you for your review! I am sorry your gift took so long to arrive - there have been delays in some areas because of staff shortages but it is unusual now. We had no gift note come through with your order so didn't add one. I hope the recipient liked it despite it being late. Best wishes, Liza

Posted 2 years ago

“Very pleased with item. Nicely packaged too.”

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Posted 2 years ago

“Beautifully packaged: I’ll re-use the paper that was wrapped around my box. Very prompt service. Delighted with my purchase and will buy further products in future. Highly recommend.”

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Posted 2 years ago

Postboxed is rated 4.6 based on 2,985 reviews