Postboxed Reviews

Name: Postboxed
Address: 49 Randolph avenue, 49 Randolph avenue, London Borough of Brent
Rating: 4.62

4.6 Rating 2,985 Reviews

91 %

of reviewers recommend Postboxed

4.6

Based on 2,985 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

Visit Website

Write Your review

Tell us how Postboxed made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Postboxed 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great idea but box was too big to fit in letterbox”

Helpful Report

Posted 9 months ago

“Terribly disappointed as not all my gifts arrived. A waste of my time and money.”

Helpful Report

Posted 9 months ago

Hi Jane, I am sorry not all of your gifts arrived - we haven't been contacted by you other than to change an address so this is the first we have heard about any issue! I can see that you placed multiple orders, if can let me know what was missing in which order then we can refund you or send replacements. Best wishes, Liza

Posted 9 months ago

“The recipients were delighted with their gifts. Unfortunately the delivery was slow and arrived after Christmas. Sending to Italy was incredibly expensive & the very slow delivery added to the disappointment.”

Helpful Report

Posted 10 months ago

“Lovely product. Fast delivery. Great service.”

Helpful Report

Posted 10 months ago

“Very efficient service, from ordering to delivery.”

Helpful Report

Posted 10 months ago

“Always a pleasure to place an order with you! Beautiful packaged too.”

Helpful Report

Posted 10 months ago

“Didn't receive my order and no explanation or refund given”

Helpful Report

Posted 10 months ago

“No complaints at all regarding my order. Very pleased with all aspectsx”

Helpful Report

Posted 10 months ago

“Really loved the match box kits! They were exactly as hoped for and my girlfriend loved them. My only niggle is how I ordered it to be delivered for a specific date, a week or so in advance. Unfortunately it was delivered just a couple of days after being ordered.”

Helpful Report

Posted 10 months ago

“Easy to use from the other side of the world. Arrived on time and receiver very happy. Thank you so much.”

Helpful Report

Posted 10 months ago

“Good, efficient service, fast delivery and an absolute thrill to get in the post”

Helpful Report

Posted 10 months ago

“Gift recipient loved the quality of the products Very satisfied”

Helpful Report

Posted 10 months ago

“I bought some of these Matchbox gifts at Christmas and was delighted with them. Something lovely and different was given as little gifts and were positively received. Furthermore, I kept some containing little Christmas books to go on my tree. They arrived beautifully packaged and some were even sent directly to the receivers. Highly recommendable.”

Helpful Report

Posted 10 months ago

“High quality products and I was especially impressed with the beautiful wrapping and presentation, which made the gift look particularly special!”

Helpful Report

Posted 10 months ago

“All worked very well and the recipients in Holland were pleased with their Christmas present, very well presented. Thank you.”

Helpful Report

Posted 10 months ago

“Excellent service, only took a week to be delivered to France in time for Xmas . Will definitely order again.”

Helpful Report

Posted 10 months ago

“Bought jigsaw for a friend’s Christmas, very impressed with the quality. Would recommend”

Helpful Report

Posted 10 months ago

“Would definitely recommend! Item beautifully packaged and promptly despatched. I would not hesitate to use this company again, many thanks.”

Helpful Report

Posted 10 months ago

“This was a new company for me to buy from and I was very happy with their communication and delivery. I only wanted a lockable diary for an 8 year old boy and found they had a Harry Potter one. It was nicely wrapped. I will look at Postboxed again when looking for gifts.”

Helpful Report

Posted 10 months ago

“As ever quality products delivered very promptly.”

Helpful Report

Posted 10 months ago

Postboxed is rated 4.6 based on 2,985 reviews