Postboxed Reviews

Name: Postboxed
Address: 49 Randolph avenue, 49 Randolph avenue, London Borough of Brent
Rating: 4.62

4.6 Rating 2,986 Reviews

91 %

of reviewers recommend Postboxed

4.6

Based on 2,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

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Postboxed 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 6 personalised pens all in different colours very nice, and delivered promptly. Wish they had black ink instead of blue and that I could have ordered them all together rather than individually.”

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Posted 5 years ago

“Excellent , quick service”

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Posted 5 years ago

“If you want a quirky individual gift for a special person then Postboxed is the place to go. Excellent service and happy recipients. I would not consider any other way of sending a loved one a gift. Love Postboxed. Great idea well executed!”

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Posted 5 years ago

“Such a good response from sending the gift. Will definitely be ordering more! Thank you”

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Posted 5 years ago

“I got a thank you box for my best friend, it arrived when it was supposed to, and where it was supposed to as well. My friend loved it she said the chocolate was delicious. I’ll definitely be using this service again.”

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Posted 5 years ago

“Good,quick service. Goods nicely packaged. Great idea that all items are small enough to go through a letterbox.”

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Posted 5 years ago

“Very convenient & good delivery service!! I sent a total of 5 to both South & North UK my only complaint is based on my receivers complaint’s that was that each one had NO IDEA WHO HAD SENT GIFT AS THERE WAS NO PURCHASERS DETAILS & NO MESSAGE!! So, although convenient I may have to find a site that gives this info as a each recipient said they were ‘in the darl’ or ‘confused.com’ - not a great outcome!! Thanks though...”

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Posted 5 years ago

Hi! Thank you for your review. I am sorry your recipients were confused with their gifts. There is an option to add a gift note to your order on the shopping cart page and select a delivery date. We didn't have one attached to your order so didn't include one. This is the only place where it is possible to put who the gift is from and we do not add notes automatically in case the gifts want o be sent anonymously or they are not going directly to recipients. Best wishes, Liza

Posted 5 years ago

“Still haven't received delivery. Was meant to arrive for my sisters birthday but still no sign of delivery”

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Posted 5 years ago

“Arrived very swiftly and beautifully packed. Recipient loved it.”

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Posted 5 years ago

“Beautiful gifts, easy to order from afar and quick delivery. Very impressed and I always recommend Postboxed to friends also needing to send quick gifts home.”

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Posted 5 years ago

“I love this company! You know for sure that the gift will be delivered without any problems and everyone I've sent one too so far has been delighted with whatever item I've chosen for them.”

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Posted 5 years ago

“I am unable to write a review. Unfortunately to date I have not heard from the recipient so I do not know if or when the item was delivered . Jennifer Jarvis.”

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Posted 5 years ago

Hi, thank you for your review! If you could send me your order number or name etc. then we can tell you when your gift was sent out. Best wishes, Liza

Posted 5 years ago

“Haven't received the order yet”

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Posted 5 years ago

“My 20 something daughter was delighted to receive some delicious chocolate and a few little bits and pieces on her birthday when I couldn’t be with her in person. PostBoxed is a wonderful way to say, ‘I’m thinking about you’. And no need to wait in for the postman. My choices arrived on time, beautifully presented. Will definitely be using this company again.”

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Posted 5 years ago

“Great gifts and easy to use app”

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Posted 5 years ago

“Quick delivery, easy and great quality gifts”

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Posted 5 years ago

“I ordered some earrings as a gift for a friend. They arrived quickly and I think the box adds a special touch.”

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Posted 5 years ago

“Fantastic service. My friend was very happy with her birthday gift selection from postboxed!”

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Posted 5 years ago

“Excellent customer service, extremely helpful dealing with an order problem and resolved it with courtesy and very swiftly. I have used this company many times, and the grecipients are always thrilled with their gift.”

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Posted 5 years ago

“An innovative company which provides a first rate service, through the letter box. The gift was beautifully presented and arrived on time. Five stars!”

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Posted 5 years ago

Postboxed is rated 4.6 based on 2,986 reviews