Postboxed Reviews

Name: Postboxed
Address: 49 Randolph avenue, 49 Randolph avenue, London Borough of Brent
Rating: 4.62

4.6 Rating 2,986 Reviews

91 %

of reviewers recommend Postboxed

4.6

Based on 2,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

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Postboxed 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect. Easy to use, great range. Very happy.”

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Posted 5 years ago

“Ordered a luxury surprise box very last minuet for a friend who has everything! The box arrived on her birthday ( was pleasantly surprised by this). She loved the contents and thought it was a great idea - although I still have no idea what was in it!”

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Posted 5 years ago

“Great little gift, delivered to cheer someone up. Ordered on a Sunday and delivered by the Tuesday - it was very well received!”

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Posted 5 years ago

“Lovely gift and delivered when promised. Nice change from sending flowers. Thank you!”

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Posted 5 years ago

“Tracking should be available! I sent a couple of emails requesting information on the status of my order and, to date, they are unanswered!”

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Posted 5 years ago

Thank you for your review. We always reply to emails, usually within a couple of hours if they are written during working hours. You sent us one email on Friday afternoon and then, less than 2 hours later (before we had a chance to reply), you sent another one saying the following: 'Sorry, please ignore previous emails. I had to ask my daughter and she received the order' We therefore did as asked and didn't reply. I am sorry you had to ask your daughter, we cannot track everything as it defeats the purpose of having the letterbox delivery. We do have a tracked option for gifts leaving the UK. I am glad the gift made it and I hope your daughter liked her gift! Best wishes, Liza

Posted 5 years ago

“Recipient loved gift!”

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Posted 5 years ago

“Whilst all the contents of the box were lovely and good quality, the card was missing! Which then involved a few awkward text messages from the receiver trying to establish who had sent it and then from myself a little put out as if had no acknowledgement!”

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Posted 5 years ago

Thank you for your order and I am happy the contents were lovely! I just checked and we didn't have a gift note submitted with your order. We never say who the gifts are from on gift cards unless this information is given in the gift note when you place the order. https://dash.reviews.co.uk/

Posted 5 years ago

“Great product, nicely gift-wrapped and well-packed. My daughter was 'over the moon' with it! Lovely - thank you so much.”

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Posted 5 years ago

“I'm so impressed on how quickly my order was despatched as it was a birthday present which arrived on the day. Great service and scarf was loved. Will use again 😁”

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Posted 5 years ago

“My daughter loved her October special gift. Just unfortunate that it had to collected from the Post Office as it would not,it would appear, fit in the letter box at the apartment block where she lives. Not having seen the actual packet size I can’t fully comment on just how much of a problem it was for the postman. Nevertheless the contents were much appreciated and did the job of causing a little bit of cheer!”

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Posted 5 years ago

“A perfect and quick service. Everything was beautifully packed and presented! Will be using these guys again.”

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Posted 5 years ago

“Great pick-me-up for a friend feeling down.”

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Posted 5 years ago

“PostBoxed is easy to use, has lots of options to customise the box. It arrives looking great and on time!”

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Posted 5 years ago

“This was my first experience of using PostBoxed, they posted the gift quickly and the staff were very helpful. My friend absolutely loved the gift box she received. Would definitely recommend and use again”

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Posted 5 years ago

“Th service was good but there was no provision for a message to accompany the gift.”

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Posted 5 years ago

Hi, Thank you for your review. We do have an option to add a gift note on the shopping cart page. You can also choose a delivery date here. Best wishes, Liza

Posted 5 years ago

“Arrived ahead of my god daughters birthday so that was good, item received in good order.”

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Posted 5 years ago

“Great service as a gift but my friend found the chocolate very disappointing. It had little taste and was not creamy in texture. There was little to tell between the two types (salted caramel and popping candy) and the popping candy didn’t pop!”

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Posted 5 years ago

“Fantastic service!! Fast and professional! My sister in law loved her gift! Will definitely use again and recommend to family and friends! Thank you Postboxed!! X”

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Posted 5 years ago

“Fast expédition and delivery. Very happy with the service and products.”

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Posted 5 years ago

“Excellent! Arrived very quickly, thanks.”

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Posted 5 years ago

Postboxed is rated 4.6 based on 2,986 reviews