Postboxed Reviews

Name: Postboxed
Address: 49 Randolph avenue, 49 Randolph avenue, London Borough of Brent
Rating: 4.62

4.6 Rating 2,986 Reviews

91 %

of reviewers recommend Postboxed

4.6

Based on 2,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

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Postboxed 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery.”

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Posted 7 years ago

“I recently ordered a mystery gift box and was very disappointed as it contained a bar of chocolate and a slightly tacky key ring. I was expecting much better, especially as I had paid over £20 for it.”

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Posted 7 years ago

“very efficient good customer care”

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Posted 7 years ago

“Immediate response to order being placed. Informed of dispatch. End recipient utterly delighted with item and packaging. Perfect. Cheers.”

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Posted 7 years ago

“Customer service was excellent, communication, was second to none. I forgot to add my gift message and before I had a chance to call and amend this, Liza had emailed me having noticed that I had missed off my greeting. My friend was selighted with her little gift so I will definitely use Postboxed again Thank you so much Faye Serlin”

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Posted 7 years ago

“Great selection of gifts. Perfect for when you're not going to be with someone for their birthday. Dispatched quickly!”

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Posted 7 years ago

“I sent a birthday present to my friend in Edinburgh and she was so pleased with the original gift and commented on the lovely gift wrapping and extra special way in which she had received it. I will definitely be using the service again Claire”

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Posted 7 years ago

“Excellent service, beautifully wrapped and my parcel popped through my postbox a couple of days after ordering - many thanks”

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Posted 7 years ago

“Excellent choice of presents at a reasonable price”

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Posted 7 years ago

“Bought several gifts for friends that I had recently caught up with to remind us to do it more often! Recipients were delighted with gifts arrival packaging and everything. Really great service brilliant idea x”

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Posted 7 years ago

“Lovely product, beautifully wrapped and delivered through my postbox within a couple of days. I will definitely be ordering again from you especially for Christmas presents. With thanks.”

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Posted 7 years ago

“I ordered the Happy box as a present for my sister and I wanted it to be letter box friendly as she works away at times so can't guarantee being in to take delivery. My sister was pleased with the gift and the photos look good that she sent me. Happy customer, would use again”

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Posted 7 years ago

“Prompt delivery, through letterbox, recipient delighted by novel surprise birthday gift”

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Posted 7 years ago

“Just a little disappointing to know I spent £45 only to get a small notebook, a tiny purse and a keyring. I felt like I'd wasted a lot of money, made me not want to buy another Box.”

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Posted 7 years ago

“Wonderful surprises that can fit in the postbox great for those who cannot get around the shops for that little bit of something different”

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Posted 7 years ago

“The present was beautifully packaged and I loved the quirky combinations!”

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Posted 7 years ago

“Good value, prompt delivery, excellent presentation.”

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Posted 7 years ago

“It was just a fabulous idea/gift”

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Posted 7 years ago

“I wanted to send something (other than flowers) to cheer my sister who has been ill for a few months with various problems. This was the perfect tonic and she said that receiving her gift put a smile on her face for the first time in 4 days! Great idea. I will use Postboxed again.”

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Posted 7 years ago

“Sweet item and post boxable gifts are a lovely idea - but arrived very late. It made it to my friend this morning (Tuesday 11th) having been ordered on Monday 3rd. Much longer than the 1 to 2 days advertised and completely missed the particular life moment I'd ordered it for. Sadly disappointed.”

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Posted 7 years ago

Thank you for your review. I am sorry that your gift arrived so late. It was ordered in the afternoon on the 3rd and sent out first thing on the 4th, First Class with the Royal Mail. This means that it should have arrived within the 1-2 working days. Sometimes the Royal Mail experience delays but this sounds like it took very long so we will look into what happened. For now, I have refunded your postage and packaging as an apology from us and will keep you updated.

Posted 7 years ago

Postboxed is rated 4.6 based on 2,986 reviews