Postboxed Reviews

Name: Postboxed
Address: 49 Randolph avenue, 49 Randolph avenue, London Borough of Brent
Rating: 4.62

4.6 Rating 2,985 Reviews

91 %

of reviewers recommend Postboxed

4.6

Based on 2,985 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

Visit Website

Write Your review

Tell us how Postboxed made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Postboxed 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely idea for stocking fillers, or in my case Christmas crackers. Came quickly.”

Helpful Report

Posted 2 years ago

“It never arrived.”

Helpful Report

Posted 2 years ago

“My friend loved her box of goodies. She was poorly with Covid and she said the selection really made her smile 😚”

Helpful Report

Posted 2 years ago

“My friend was ill so sent her a tiny bunch of flowers”

Helpful Report

Posted 2 years ago

“Great ideas to entertain - in a match box”

Helpful Report

Posted 2 years ago

“The present was lovely and well received, but for some reason it wasn't delivered through the postbox and left a card? The whole point was so that the recipient didn't need to be in!!”

Helpful Report

Posted 2 years ago

“I believe the quality of the chocolate is good. However it was not delivered on my selected date, when I emailed to enquire the customer service team were vague and not helpful. Doesn’t fill me with confidence to order with them again, especially for a premium brand. I would expect more.”

Helpful Report

Posted 2 years ago

“Very good products just what I wanted will use again.”

Helpful Report

Posted 2 years ago

“Very responsive to emails even at such a busy time. Helped me with an issue promptly and with politeness. Like the fact that the item is small enough for letter box . Very creative gifts.”

Helpful Report

Posted 2 years ago

“Choice was good and delivery worked well, recipient pleased!”

Helpful Report

Posted 2 years ago

“Excellent products!”

Helpful Report

Posted 2 years ago

“On 22 November I paid for the product. It was due to be sent overseas (Malta) for arrival on 25 November - for my mums bday. It is now 7 December and it still has not been delivered!!.”

Helpful Report

Posted 2 years ago

“Arrived on the day requested. Nicely wrapped and undamaged as in a secure box.”

Helpful Report

Posted 2 years ago

“The present was much appreciated but arrived far too late. It was a get well gift for my daughter but she was back at work by the time it arrived. I realise this is not the fault of the company but I paid for first class delivery and the item took 10 days to arrive”

Helpful Report

Posted 2 years ago

“Greta products and quick delivery. So nice for gifts through the letterbox.”

Helpful Report

Posted 2 years ago

“the gift e hug in a letterbox was great the only reason I did not give it 5 stars was because the gift card was missing so the recipient did not know who the gift was from. I did fill in a message when ordering the gift.”

Helpful Report

Posted 2 years ago

“Fantastic service! The beautiful earrings which I ordered for my mum arrived exactly as requested and met all expectations!”

Helpful Report

Posted 2 years ago

“Gift much appreciated by recipient who said attractive packaging, although it arrived a day late due to my weekend ordering. Liza really responsive to my feedback on this and made amends. Feels like a really responsive, personal customer service. Recommend.”

Helpful Report

Posted 2 years ago

“The recipients were very happy”

Helpful Report

Posted 2 years ago

“The service was easy, items were despatched as requested and were as advertised. Beautifully packaged. Would definitely use again”

Helpful Report

Posted 2 years ago

Postboxed is rated 4.6 based on 2,985 reviews