Postboxed Reviews

Name: Postboxed
Address: 49 Randolph avenue, 49 Randolph avenue, London Borough of Brent
Rating: 4.62

4.6 Rating 2,980 Reviews

91 %

of reviewers recommend Postboxed

4.6

Based on 2,980 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

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Postboxed 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lovely selection of gifts to choose from. And all delivered on time. The birthday girl was over the moon with her treats!”

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Posted 5 years ago

“Nice little pressies....ideal for family and friends abroad”

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Posted 5 years ago

“a great service - nice products delivered promptly.”

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Posted 5 years ago

“Great idea for a personal gift that guaranteed to get there on a birthday!”

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Posted 5 years ago

“Fabulous service. Professional and personal I'm delighted with these gifts”

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Posted 5 years ago

“Fun gift for family and friends overseas. The boxes are so exciting to receive and beautifully packaged.”

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Posted 5 years ago

“So happy with Postboxed! First time using and can’t fault! My friend got her birthday package on the exact day asked for. She mentioned how beautifully packaged it was and how lovely the gifts were. Thank you! Would definitely recommend.”

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Posted 5 years ago

“Prompt service and beautifully presented .Not fussy just stylish.Thankyou for another great service.”

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Posted 5 years ago

“The product itself was apparently absolutely wonderful. The reason I can't give it a higher rating is twofold. Firstly the date I selected for delivery wasn't accomplished, can you please make it unable to select the date if you cannot achieve delivery on it. So my friends birthday was missed. Secondly despite writing a message for the gift card, this was not delivered with the gift. So the receiver had no idea who it was from.”

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Posted 5 years ago

Hi Ari, Thank you for your review. I am glad you liked the gifts and am sorry you are disappointed in the service you received. We didn't print a gift card for you as none was added when you ordered from us. We do not put who the gift was from on a gift note unless requested by the sender (or written by them on the gift note when checking out). I am sorry your gift didn't arrive on the selected day - we rely on the Royal Mail for our deliveries and they tend to be far more accurate than most delivery services out there but sometimes they let us down, often due to reasons out of their control. Please email me if you have any further concerns, we are always here to help if you reach out! Best wishes, Liza

Posted 5 years ago

“I had to change the delivery date and this was done easily and without issue. Arrived when requested with the note and well packaged. A great gift dilivered to a friend many miles away.”

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Posted 5 years ago

“I used Postbox as I had missed my aunts birthday and wanted a token gift. Super easy to order with loads of choice. My aunt was so thrilled and said how beautifully wrapped the gift was and she loved the note with which I was able to personalise the gift. Wouldn’t hesitate to recommend - in fact I have already!”

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Posted 5 years ago

“Gift was very well received”

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Posted 5 years ago

“I live abroad so this was an amazing service to send something thoughtful, affordably and quickly. The customer service was very quick and accommodating. I'd highly recommend it.”

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Posted 5 years ago

“Great customer service and fantastic products.”

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Posted 5 years ago

“Love that you can pick a mystery box. Really easy to order, was delivered quickly and my friend really liked her present. Would definitely use this service again!”

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Posted 5 years ago

“A bit of a longer wait for posting than hoped for, but the present was beautifully wrapped and the recipient very happy! Lovely quality stuff, and I'll definitely be using in the future.”

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Posted 5 years ago

“delivery efficient my sister loved that it was individually wrapped on the more expensive side”

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Posted 5 years ago

“Great gift idea!”

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Posted 5 years ago

“Excellent Service and delivery”

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Posted 5 years ago

“Great service, exactly as advertised. Thank you.”

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Posted 5 years ago

Postboxed is rated 4.6 based on 2,980 reviews