Postboxed Reviews

Name: Postboxed
Address: 49 Randolph avenue, 49 Randolph avenue, London Borough of Brent
Rating: 4.62

4.6 Rating 2,986 Reviews

91 %

of reviewers recommend Postboxed

4.6

Based on 2,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

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Postboxed 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The gift I sent for a friends 40th birthday has not arrived in Cyprus. I left plenty of time and used Postboxed as they claim to specialise in getting gifts abroad efficiently. So disappointed!”

Helpful Report

Posted 4 years ago

Hi! Thank you for your review. I am sorry your gift is so late. Delivery to Cyprus has been severely affected by the spread of the virus. Please email us for a refund or a resend. Best wishes, Liza

Posted 3 years ago

“Box has not arrived. Sent 10 days ago to France. Very disappointed as it was a birthday present for my daughter in law.”

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Posted 4 years ago

“Great service Helpful team and friend loved her gift. Would not hesitate to order again 👍”

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Posted 4 years ago

“Sent a gift to Spain for my mum, it arrived a couple of days late but I think that was more the local Spanish delivery and not Postboxed. She was thrilled and thought it was a really good idea, and loved it.”

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Posted 4 years ago

“Have ordered gifts twice from Postboxed. Both arrived safely and the recipients were equally delighted. Would happily reccomend.”

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Posted 4 years ago

“A lovely product and a great way to say thank you!”

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Posted 4 years ago

“Excellent service, high quality gifts and beautifully presented.”

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Posted 4 years ago

“Didn't actually see but my friend was delighted with her birthday surprise”

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Posted 4 years ago

“It was super easy to order and include with a nice message, it arrived very quickly and my friend loved the gift for her new baby.”

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Posted 4 years ago

“I ordered chocolates for my God mothers 90 birthday.She lives in the Republic of Ireland I ordered them on the 19 September for delivery on her birthday 24 September They were delivered until 5 October No apology just told delayed due to post!!! I will never use again”

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Posted 4 years ago

“Was amazing loved it.”

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Posted 4 years ago

“The items are broken and it was delivered very late :(”

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Posted 4 years ago

“I have used Postboxed for chocolate gifts on 4 occasions now and the recipients have been very pleased with the chocolate and the lovely packaging.”

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Posted 4 years ago

“Lovely gift and excellent service. My friend loved hers”

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Posted 4 years ago

“Great easy to use service”

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Posted 4 years ago

“My friend really enjoyed her gift box and was amazed by the quality! I’m really happy with my overall experience. The delivery took a bit longer but I understand due to COVID, it would have been helpful if I was able to track the package and be notified when it was out for delivery or had been delivered.”

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Posted 4 years ago

“Over two weeks and my mum still hasn't received her birthday present. Poor choice of delivery service to use Royal mail untracked when the whole point of your business is gift deliveries!”

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Posted 4 years ago

Hi Nadia, thank you for your review. Unfortunately shipping to Italy from the UK is taking longer than expected which is why we have the warnings online. It was actually you that chose the untracked service, not us! We have both untracked and tracked and you selected the untracked option. We always follow up when things take longer than expected and resend or give out refunds when required. Best wishes, liza

Posted 4 years ago

“A lovely gift arrived on time and we'll packaged.”

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Posted 4 years ago

“great! arrived promptly and was well received.”

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Posted 4 years ago

“Good selection of gifts!”

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Posted 4 years ago

Postboxed is rated 4.6 based on 2,986 reviews