Postboxed Reviews

Name: Postboxed
Address: 49 Randolph avenue, 49 Randolph avenue, London Borough of Brent
Rating: 4.62

4.6 Rating 2,979 Reviews

91 %

of reviewers recommend Postboxed

4.6

Based on 2,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

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Postboxed 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant products and service. Highly recommend and will be using again.”

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Posted 1 year ago

“Unfortunately my gift hasn't been delivered and I ordered it over 2 weeks ago. I know there are problems with Royal Mail but when I tried to contact you for information I haven't received a response so I don't know the status of my order or when it will be delivered.”

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Posted 1 year ago

“Good product, fast delivery.”

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Posted 1 year ago

“Impressed with service, product and design. Shame the Royal Mail let the side down,”

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Posted 1 year ago

“Posting abroad package still not received”

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Posted 1 year ago

“Good Product and Delivery but I DO'N'T find it easy to do it online because the delivery address seems to be to ME when I'm sending it to someone ELSE!!! Always have to be in touch with you again to get it to the intended recipient. PLEASE try to make it easier to differentiate!!!”

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Posted 1 year ago

“Lovely looking box of sweets, not opened as a gift”

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Posted 1 year ago

“A beautiful box of chocolates lovely to look at and awesome taste. Makes a lovely present.”

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Posted 1 year ago

“Perfect little present for someone special.”

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Posted 1 year ago

“Highly recommend!! Couldn't fault the experience.”

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Posted 1 year ago

“The product was very good, however it was delivered 2 weeks earlier than the date I had requested”

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Posted 1 year ago

“Great idea as an alternative to sending parcels overseas.A choice of colours would have been the icing on the cake.”

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Posted 1 year ago

“A scarf bought for a friend’s birthday arrived on time and she commented: I have just opened my present! It is lovely, thank you! It is extremely soft and has a shimmer about it, beautifully packaged too! It’s always a risk sending something direct without seeing it but I would use Postboxed again as they seem to do it well!”

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Posted 1 year ago

“Postboxed is a revelation for me - with complications and huge costs associated with making up and sending parcels to family working in Berlin, this was a lovely all-in-one solution. Fuss free, lovely products- the birthday gifts were well received.”

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Posted 1 year ago

“The gift was lovely”

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Posted 1 year ago

“I like the product although smaller than I had imagined. However I am horrified to have been charged nearly £27 carriage for a tiny, lightweight box !! Unacceptable Sylvia Clayden”

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Posted 1 year ago

“Such a lovely product . Would recommend this to family and friends x”

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Posted 1 year ago

“The order was very delayed and the tracking was terrible. However, the items were in good condition when they arrived and they wee as expected. Would suggest changing the shipping company.”

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Posted 1 year ago

“Good variety of gift options, my mum loved her miniature music box!”

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Posted 1 year ago

“Ordered 2 "matchbox" gifts to be delivered to a friend for her birthday - the gifts were supposed to be delivered internationally to France in 3-5 working days. The website subtly warned about the possibility of delays but not enough emphasis was put on this. Her birthday was on the 7th of November, I ordered on the 3rd - thinking a day or two late wouldn't be too much of an issue. It's now the 18th and the French tracking website is saying the recipient has to travel to a collection point and present id in order to receive it. The tracking website has been down for a few days so it's been difficult to check for updates. I now have to tell my friend that the presents I bought for her birthday that happened weeks ago are at some mystery collection point and she needs to go over there and show id to get them? This whole order including the postage cost me £30, and the two products are very small. I am really not happy with this purchase. I've emailed the company but was not offered any kind of compensation for this. DO NOT USE.”

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Posted 1 year ago

Postboxed is rated 4.6 based on 2,979 reviews