Postboxed Reviews

Name: Postboxed
Address: 49 Randolph avenue, 49 Randolph avenue, London Borough of Brent
Rating: 4.61

4.6 Rating 3,007 Reviews

91 %

of reviewers recommend Postboxed

4.6

Based on 3,007 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

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Postboxed 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the choice and quality of items.”

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Posted 1 day ago

“the parcel arrived on the correct day and in great condition, there was a small error in the order and customer services dealt with it immediately and in a friendly manner. would use again.”

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Posted 6 days ago

“A lovely selection of gifts delivered on time and beautifully packaged. Their friendly team dealt with my recent email enquiry effectively. I have used Postboxed on several occassions and my friends and family have been delighted to receive gifts this way. Thank you.”

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Posted 2 weeks ago

“Very efficient and effective way of sending a gift from the UK to the EU.”

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Posted 2 weeks ago

“I was buying two specific items that were on sale for an in-person present rather than as a standard postbox gift order, but I was really impressed by how quickly Postboxed processed and shipped out my order. It arrived within just two days and was beautifuy packaged with some really lovely wrapping paper, so they really do give a great gift service. Would happily buy from again, thank you!”

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Posted 2 weeks ago

“You didn't let me know when gift had been despatched”

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Posted 2 weeks ago

Hi Shelagh, Thank you for your review. I hope your recipient liked their gift! We sent a shipping email with tracking to the email you placed the order with at 13.27 on the second of December. All emails are sent automatically but it is possible it went to your spam folder. Best wishes, Liza

Posted 2 weeks ago

“Unfortunately, the postboxed gift I ordered has never been received by the intended recipient. I've still given a rating of 3 though, as the service up to that point was good. Liza has also shown a willingness to sort the issue out for me, which means a lot. After all, things do go wrong occasionally and it's how you recover, right? We're keen to use Postboxed again in the future, so hopefully we'll have a resolve on this very soon.”

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Posted 3 weeks ago

“Ordered one of the gifts to be posted to a friend in Madeira - arrived very quickly and was perfect she loved it”

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Posted 3 weeks ago

“Excellent!”

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Posted 1 month ago

“Very good service, gift was delivered to my friend in Switzerland. Tracking worked well and I didn't experience delays.”

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Posted 1 month ago

“Lovely, good quality gifts, have been consistently reliable. Small hiccup with an order that was resolved quickly, highly recommend :)”

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Posted 1 month ago

“Arrived quickly and beautifully packaged .”

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Posted 1 month ago

“Beautifully packaged. The perfect gift”

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Posted 1 month ago

“Loved my item delivered in time”

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Posted 1 month ago

“Very disappointed. Items purchased have not arrived. Awaiting explanation and refund”

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Posted 1 month ago

“Very pleased with gift . Arrived quickly and beautifully wrapped . Thanks so much”

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Posted 1 month ago

“Its a useful facility (if a bit expensive)”

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Posted 2 months ago

“Great gift. Quick delivery”

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Posted 2 months ago

“My friend received her gift quickly. Very happy.”

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Posted 2 months ago

“Dreadful experience, would not recommend.”

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Posted 2 months ago

Postboxed is rated 4.6 based on 3,007 reviews