Portland Brown Ltd Reviews

Name: Portland Brown Ltd
Address: 22 Stokes Croft, Bristol
Rating: 4.53

4.5 Rating 490 Reviews

92 %

of reviewers recommend Portland Brown Ltd

Company Reviews

Metrics

Info

4.5

Based on 490 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 0240 101

Email:

enquiries@portlandbrown.com

Location:

22 Stokes Croft
Bristol
BS1 3PR

Portland Brown Ltd 5 star review on 23rd December 2024

Hilary

Portland Brown Ltd 5 star review on 23rd July 2024

Sarah

Portland Brown Ltd 5 star review on 31st January 2018

Helene Veny

Anonymous

Anonymous // 01/01/2019

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“The cleaning service, that also cleaned the dishes and took care of the garbage”

Helpful Report

(34) - Posted 6 years ago

“Everything was arranged perfectly. Really enjoyed the stay. The service ladies were very nice and did the cleaning perfectly. Thank you.”

Helpful Report

(45) - Posted 6 years ago

“Thoroughly enjoyed 3 months at Fenman House in Kings Cross. The PB team was alway responsive and communicative. I was given advance notice of all maintenance checks. Facility was clean, well-maintained, and luxurious. Would highly recommend.”

Helpful Report

(90) - Posted 6 years ago

“I was away from my family but staying with PB made my time away much more pleasant. I always felt that help was just a call away. All the proactive communication was a pleasant surprise indeed. Overall a most professional team and a great customer experience. I would stay again or recommend a friend in a heartbeat!”

Helpful Report

(209) - Posted 6 years ago

“The apartment was great - really clean, and in a good location. Portland Brown were really responsive and helpful!”

Helpful Report

(184) - Posted 6 years ago

“comfortable stay, great service.”

Helpful Report

(62) - Posted 6 years ago

“Hospitality is outstanding. The service and staff cooperation was also good. The location and reaching out to apartment is also good. The room comfort was also nice . In future I would like to visit your hotel again. Thanks!”

Helpful Report

(55) - Posted 6 years ago

“Service was very good and queries were replied to on a very timely basis. Issues were dealt with promptly.”

Helpful Report

(179) - Posted 6 years ago

“fantastic customer service and very friendly people.”

Helpful Report

(110) - Posted 6 years ago

“Prompt response all the time. They work efficiently and make sure tenants are comfortable during the stay.”

Helpful Report

(166) - Posted 6 years ago

“Small overpriced apartment. Got constantly disturbed by the staff. Out of 1.5 months, they had to come in my apartment several times, and gave me less than 24h notice with no chance to say no or to get a proper answer in time. When the cleaners came to the apartment, they let half drunk cans, and lights switched on. Lift broke several times. Yes it’s nice to have a welcome pack but everybody does it.”

Helpful Report

(53) - Posted 6 years ago

“Excellent responsiveness and service.”

Helpful Report

(91) - Posted 6 years ago

“I think Excellent will be a better definition of our experience. The staff had an exceptional degree of being service oriented. Every issue we had was promptly resolved and the team did their outmost efforts to enable us to have a smooth start in the UK and focus on work and other relocation logistics.”

Helpful Report

(35) - Posted 6 years ago

“Location, weekly service”

Helpful Report

(91) - Posted 6 years ago

“Portland Brown was extremely responsive and accommodating of all our requests. The team made our stay super comfortable and easy.”

Helpful Report

(185) - Posted 6 years ago

“The team was very responsive to my needs”

Helpful Report

(91) - Posted 6 years ago

“The staff were always very responsive in meeting my needs.”

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(33) - Posted 6 years ago

“Great service, wonderful flat and very friendly staff. Whenever I needed something they were there for me immediately.”

Helpful Report

(86) - Posted 6 years ago

“Even though there were several issues with the apartment when I first arrived, Portland Brown was responsive in helping me fix these issues and followed up with updates.”

Helpful Report

(182) - Posted 6 years ago

“Portland Brown have been very helpful and prompt with any of my needs through out my stay, they managed to retrieve my mobile phone which I dropped in a cab, supplied me with a voucher to make a call overseas as the phone in the apartment wasn't working and when the fridge had broken down they supplied me with a temporary fridge and a voucher to purchase goods lost in that fridge, once I left the apartment I realised I'd forgotten an insignificant item behind that really only had sentimental value, this was sent to my new address! Great service!”

Helpful Report

(176) - Posted 6 years ago

Portland Brown Ltd is rated 4.5 based on 490 reviews