Portland Brown Ltd Reviews

Name: Portland Brown Ltd
Address: 22 Stokes Croft, Bristol
Rating: 4.53

4.5 Rating 490 Reviews

92 %

of reviewers recommend Portland Brown Ltd

Company Reviews

Metrics

Info

4.5

Based on 490 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 0240 101

Email:

enquiries@portlandbrown.com

Location:

22 Stokes Croft
Bristol
BS1 3PR

Portland Brown Ltd 5 star review on 23rd December 2024

Hilary

Portland Brown Ltd 5 star review on 23rd July 2024

Sarah

Portland Brown Ltd 5 star review on 31st January 2018

Helene Veny

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good experience across the board!”

Helpful Report

(67) - Posted 5 years ago

Hi Fredrik, Thank you for an amazing review. I am delighted you enjoyed your stay with us and found that all aspects of your stay met your expectations. We look forward to seeing you next time you are in London! Warm Regards, Joana Sobral Senior Guest Relations Executive

Posted 5 years ago

“Portland Brown were always very responsive to any queries I had. When my handbag was stolen and the keys to the flat were lost, Portland Brown were able to replace the lock very quickly and efficiently.”

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(184) - Posted 5 years ago

Hi Phoebe, Thank you for your 5-star review!! I am sorry to hear that your bag was stolen while you were in London. The well-being, safety, and security of our guests are of paramount importance, so I am pleased that our Team looked after you. We hope to welcome you again in the near future. Kind Regards, Joana Sobral Senior Guest Relations Executive

Posted 5 years ago

“Good and quick service anytime. Great apartment in a perfect location with everything I needed!”

Helpful Report

(116) - Posted 5 years ago

Hi Fabiana, I am very happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Kind Regards, Joana Sobral Senior Guest Relations Executive

Posted 5 years ago

“Great Place and Location. Great Service. Bedroom could do with a bit more storage, maybe a chest of draws rather than the three extra end tables.”

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(31) - Posted 5 years ago

Hi Michael, Thank you so much for this great review! We're glad you enjoyed your stay and the location of the apartment. Regarding the lack of storage in the bedroom, we have passed your feedback onto our Interiors team and they are currently in the process of looking into storage options. We look forward to seeing you again soon. Kind Regards, Joana Sobral Senior Guest Relations Executive

Posted 5 years ago

“Great facilities. Helpful staff. Great cleaning services.”

Helpful Report

(31) - Posted 5 years ago

We are so glad that you enjoyed the great service we strive to deliver at Portland Brown. We all look forward to seeing you again soon. Kind Regards, Joana Sobral Senior Guest Relations Executive

Posted 5 years ago

“Pleasant and clean apartment and great service. All of the people working at Portland are incredibly helpful and generous. When something in the apartment needed to be fixed, Portland helped immediately.”

Helpful Report

(65) - Posted 5 years ago

Hi Annika, Thank you for the great feedback regarding our excellent standards of service. As always our main aim is to exceed expectations and I am delighted we have achieved our goal. Thank you for acknowledging the friendly, courteous, and helpful attitude of the team! We all look forward to welcoming you back. Kind Regards, Joana Sobral Senior Guest Relations Executive

Posted 5 years ago

“I recently relocate to London from the States and Portland Brown made my stay and transition very easy. The service was excellent, apartment was clean and customer service very responsive to questions. Thank you for a lovely stay!”

Helpful Report

(60) - Posted 5 years ago

“Incredibly timely response to questions and requests. Friendly and helpful staff. Very nice cleaning service. All in all fantastic service.”

Helpful Report

(86) - Posted 5 years ago

“Great cleaning, fast and efficient customer service. Very friendly staff.”

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(36) - Posted 5 years ago

“It is a beautifully maintained apartment with excellent facilities. Portland Brown reacted quickly and efficiently to any queries.”

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(36) - Posted 5 years ago

“It has an incredibly nice support team and very fast service. I was astonished.”

Helpful Report

(58) - Posted 5 years ago

“Absolutely great service. No issues at all over 5 weeks, unlike most other services I've used.”

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(37) - Posted 5 years ago

“very good service, very good cleaning, proper interior”

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(44) - Posted 5 years ago

“Fantastic furnished apartment with everything that I needed.”

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(56) - Posted 5 years ago

“great location; great appartment”

Helpful Report

(40) - Posted 5 years ago

“Very clean and modern Apartment. Staff was always very friendly and super helpful, especially with their responstime, which was outstanding!”

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(51) - Posted 5 years ago

“Always available and very polite.”

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(56) - Posted 6 years ago

“Very professional. Few issues experienced and those that did pop up were quickly remedied.”

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(78) - Posted 6 years ago

“The Guest Relations team is exceptional.”

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(59) - Posted 6 years ago

“Great accommodation, service and responsive management team.”

Helpful Report

(42) - Posted 6 years ago

Hi Neil, Thanks for the positive feedback! We love to hear about our guests' experience and I'm so glad you had a good stay with us. Kind Regards, Joana Sobral Senior Guest Relations Executive

Posted 6 years ago

Portland Brown Ltd is rated 4.5 based on 490 reviews