Portland Brown Ltd Reviews

Name: Portland Brown Ltd
Address: 22 Stokes Croft, Bristol
Rating: 4.52

4.5 Rating 480 Reviews

91 %

of reviewers recommend Portland Brown Ltd

Company Reviews

Metrics

Info

4.5

Based on 480 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 0240 101

Email:

enquiries@portlandbrown.com

Location:

22 Stokes Croft
Bristol
BS1 3PR

Portland Brown Ltd 5 star review on 23rd July 2024

Sarah

Portland Brown Ltd 5 star review on 31st January 2018

Helene Veny

Anonymous

Anonymous // 01/01/2019

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“Apartment is good, spacious and well maintained and cleaning staff is also very good(They also organised my stuff). Would have extended stay there if there were no price hike(Which breached official limit for expense approver here).”

Helpful Report

(61) - Posted 5 years ago

“Responsive to my requests on email and phone.”

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(94) - Posted 5 years ago

“I had sent a long email with all my accolades about your company. I had an excellent stay! The team was professional, courteous, attentive and caring. When there was work to be completed it was effective and efficient. When there were issues, they were attended to quickly and to my satisfaction. One thing I would say is that the furniture in the living room does need to be cleaned. It is looking a little tired. :)”

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(123) - Posted 5 years ago

“the apartments have nothing to do with the potos in the website, it's really amazing. The furniture qualities are very poor. Last day you need to leave the appartment before 10 a.m. and they do not offer an alternative for your luggage”

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(62) - Posted 5 years ago

“Guest service was good in responding to queries via email.”

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(85) - Posted 5 years ago

“Portland Brown was very good at responding to an inquiries and issues that I had while staying at their property.”

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(51) - Posted 5 years ago

“All the staff were always very helpful with all requests and acted very promptly to every one of the requests.”

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(185) - Posted 5 years ago

“Team was very responsive, cleanly and had everything available that we would need”

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(67) - Posted 5 years ago

“High reactivity to client's special requests”

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(34) - Posted 5 years ago

“location of accomadtion”

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(35) - Posted 6 years ago

“The cleaning service, that also cleaned the dishes and took care of the garbage”

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(34) - Posted 6 years ago

“Everything was arranged perfectly. Really enjoyed the stay. The service ladies were very nice and did the cleaning perfectly. Thank you.”

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(45) - Posted 6 years ago

“Thoroughly enjoyed 3 months at Fenman House in Kings Cross. The PB team was alway responsive and communicative. I was given advance notice of all maintenance checks. Facility was clean, well-maintained, and luxurious. Would highly recommend.”

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(90) - Posted 6 years ago

“I was away from my family but staying with PB made my time away much more pleasant. I always felt that help was just a call away. All the proactive communication was a pleasant surprise indeed. Overall a most professional team and a great customer experience. I would stay again or recommend a friend in a heartbeat!”

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(209) - Posted 6 years ago

“The apartment was great - really clean, and in a good location. Portland Brown were really responsive and helpful!”

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(184) - Posted 6 years ago

“comfortable stay, great service.”

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(62) - Posted 6 years ago

“Hospitality is outstanding. The service and staff cooperation was also good. The location and reaching out to apartment is also good. The room comfort was also nice . In future I would like to visit your hotel again. Thanks!”

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(55) - Posted 6 years ago

“Service was very good and queries were replied to on a very timely basis. Issues were dealt with promptly.”

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(179) - Posted 6 years ago

“fantastic customer service and very friendly people.”

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(110) - Posted 6 years ago

“Prompt response all the time. They work efficiently and make sure tenants are comfortable during the stay.”

Helpful Report

(166) - Posted 6 years ago

Portland Brown Ltd is rated 4.5 based on 480 reviews