Portland Brown Ltd Reviews

Name: Portland Brown Ltd
Address: 22 Stokes Croft, Bristol
Rating: 4.53

4.5 Rating 490 Reviews

92 %

of reviewers recommend Portland Brown Ltd

Company Reviews

Metrics

Info

4.5

Based on 490 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 0240 101

Email:

enquiries@portlandbrown.com

Location:

22 Stokes Croft
Bristol
BS1 3PR

Portland Brown Ltd 5 star review on 23rd December 2024

Hilary

Portland Brown Ltd 5 star review on 23rd July 2024

Sarah

Portland Brown Ltd 5 star review on 31st January 2018

Helene Veny

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and well turned out property. Stayed 2 weeks and enjoyed every moment”

Helpful Report

Posted 1 year ago

Hi Mohammed, Thank you so much for taking the time to leave us a 5* review. We're so glad you had a great guest experience and enjoyed the apartment! We hope to see you again :) Best wishes, Joana Head of Guest Relations

Posted 1 year ago

“The overall experience was seamless and the entire staff as helpful. The property was perfectly designed and at best location.”

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Posted 1 year ago

Hi Kshitiz, Thank you so much for leaving us a great review! I'm so glad our team were helpful, we really pride ourselves on our exceptional levels of customer service so this is great to hear :) I'm glad you liked the property and the location, make sure you check out some of our other properties next time you're in London! We hope to see you again. Best wishes, Joana Head of Guest Relations

Posted 1 year ago

“The stay was great. Good location and a clean apartment.”

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Posted 1 year ago

Hi Rohit, Thank you for the 5* review :) We're glad you enjoyed your stay and the location of your apartment. We hope to see you again soon! Best wishes, Joana Head of Guest Relations

Posted 1 year ago

“I really like to be there especially the cleaning service was really needed. Thank you for everything.”

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Posted 1 year ago

Hi Esma, Thank you so much for taking the time to leave us a review :) We're glad you had a great stay and enjoyed the benefits of our housekeeping team. We hope to see you again. Best wishes, Joana Head of Guest Relations

Posted 1 year ago

“It was wonderful experiences living in apartment and it was also a real 'home' for me 1st time arrived London. Thanks all the services.”

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Posted 1 year ago

Hi Yue, Thank you so much for taking the time to leave us a review. We really strive to make our apartments feel just like home for our guests, so this is great to hear :) We hope to see you again. Best wishes, Joana Head of Guest Relations

Posted 1 year ago

“Great properties in great locations. The establishment of an account can take a little effort, but well worth it - and it keeps the tire kickers out. (4 stars below for this service). We are also located in New Zealand, so it's harder to communicate. We had staff stay in 2 properties recently, they loved it - much better than being in a hotel.”

Helpful Report

Posted 1 year ago

Hi Stuart, Thank you for taking the time to leave a review. We're so glad your team loved their stay! Please let your Account Manager know if there's anything more we can do to make the service any better for you. Best wishes, Joana Head of Guest Relations

Posted 1 year ago

“My stay with Portland Brown was very good. They reacted very quickly to all questions and resolved any issues immediately.”

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Posted 2 years ago

Hi Tobias, We're so glad to hear you had a great stay and that the team were able to assist you quickly and efficiently. We hope to see you again soon! Kind regards, Joana Head of Guest Relations

Posted 1 year ago

“Efficient and good service… cleaners are excellent and so is the customer service whenever there’s was a problem”

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Posted 2 years ago

“Everything was great. The comfort of the apartment, the location, check-in easiness and the customer service during the stay were all great. Highly recommended.”

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Posted 2 years ago

“Portland Brown team was great in addressing any concerns / requests and the apartment was lovely. Overall good experience.”

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Posted 2 years ago

“I really appreciate your quick assistance and help over my short stay of 3 months. My problems were well handled and I had a great time, thank you!”

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Posted 2 years ago

“Clean and spacious apartments with all amenities you'd expect. The location was brilliant too. The customer relations team was very prompt and did help during my multiple queries throughout my stay. Highly recomended!”

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Posted 2 years ago

Hi Sreedevi, Thank you so much for your feedback! I am glad to hear that you enjoyed your time at Discovery Dock. The team will be happy to hear that they have managed to make your time with us more enjoyable. We all hope to welcome you back soon! Kind Regards, Joana Sobral Head of Guest Relations

Posted 2 years ago

“Great location. Clean and modern.”

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Posted 2 years ago

Hi Kim, thank you for leaving us a great review :) We hope you can stay with us again and if there's anything we can do to make a future stay more comfortable please let us know! Best wishes, Joana Head of Guest Relations

Posted 2 years ago

“Very well maintained, excellent service, all amenities in great condition, mesmerizing view, spacious. Apartment 179 was my first house in London and i must say it was memorable stay.”

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Posted 3 years ago

Thank you for leaving us such a great review! We pride ourselves on delivering excellent customer service, so this is such a nice message to read. I'm glad your stay with us was a memorable one and I hope you get to stay again! Best wishes Joana Head of Guest Relations

Posted 2 years ago

“I think you have been an excellent service provider.”

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Posted 3 years ago

Thank you for the 5* review, Martin! We hope to see you again! Joana Head of Guest Relations

Posted 2 years ago

“Nice temporary home for my arrival in London. Very friendly and helpful staff. Would recommend!”

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Posted 3 years ago

Hi Jordan, Thanks so much for the 5* review. We're glad we could provide you with a great home for when you arrived in London and it's great to hear the team were helpful during your stay! Thanks again for the recommendation. Best wishes, Joanna

Posted 3 years ago

“I highly recommend Portland Brown! The staff is very friendly and helped make my stay comfortable.”

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Posted 3 years ago

Hi Jimin, We're so glad you enjoyed your stay with us and we hope to see you again! Best wishes, Joanna

Posted 3 years ago

“The place was very nice and clean. They are very helpful and answer your enquiries as soon as possible.”

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Posted 3 years ago

Hi Suna, Thank you for your 5* review! We pride ourselves on our customer service, so I'm thrilled you had a great experience with the team. Kind regards, Joanna

Posted 3 years ago

“Fantastic place, responsive and thoughtful service from Portland and Brown. Would put in a new carpet in the lounge after long stays.”

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Posted 3 years ago

Hi Adam, Thanks for your fantastic review! We will take on your feedback regarding the carpet. Kind regards, Joanna

Posted 3 years ago

“Everything was amazing! I really enjoyed my stay and even let a tear down my cheek when I had to leave :) Thank you very much for arranging it!”

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Posted 4 years ago

Hi Valentin, Thank you for the glowing feedback! We are thrilled you had such a great time and we are very much looking forward to your return. See you soon! Warm regards, Joana Sobral Head of Guest Relations

Posted 4 years ago

Portland Brown Ltd is rated 4.5 based on 490 reviews