Portland Brown Ltd Reviews

Name: Portland Brown Ltd
Address: 22 Stokes Croft, Bristol
Rating: 4.53

4.5 Rating 490 Reviews

92 %

of reviewers recommend Portland Brown Ltd

Company Reviews

Metrics

Info

4.5

Based on 490 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 0240 101

Email:

enquiries@portlandbrown.com

Location:

22 Stokes Croft
Bristol
BS1 3PR

Portland Brown Ltd 5 star review on 23rd December 2024

Hilary

Portland Brown Ltd 5 star review on 23rd July 2024

Sarah

Portland Brown Ltd 5 star review on 31st January 2018

Helene Veny

Anonymous

Anonymous // 01/01/2019

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“I recently stayed at Westminster Residences for the second time, and had a wonderful experience. The check-in process was straightforward and hassle-free, setting a positive tone for the stay. The location is fantastic—quiet and peaceful, yet well-connected to the city, making it easy to get around. The staff at Westminster Residences were incredibly helpful and accommodating. One of the standout features was the concierge service. It made the check-out process much smoother, especially since my flight was in the afternoon. I could leave my bags there for a few hours after checking out in the morning and collect them just before heading to the airport. This convenience was much appreciated.”

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Posted 8 months ago

Hi Sarah, Thank you for taking the time to share your 5* star experience at The Westminster Residences! We’re thrilled to hear that you enjoyed your second stay with us. 😊 We strive to provide a calm environment for our guests while ensuring they have access to everything the city has to offer. Our concierge service is always on hand to accommodate guest needs, so we’re especially pleased that this stood out to you during your stay! We take great pride in making sure our check-out process is as smooth as possible, especially for guests with later flights. I’m glad we were able to look after your bags before you headed to the airport. We really appreciate your kind words, as well as the beautiful photo! We look forward to welcoming you back for another wonderful stay in the future. Kind regards, Magda Kisielewicz Head of Operations

Posted 8 months ago

“Apartment was clean and functional!”

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Posted 6 days ago

Hi Marielle, Thanks for taking the time to leave us a 5* review! It's great to hear you found the apartment clean and functional! Your satisfaction means a lot to us. 😊 We hope to welcome you back in the future! Kind regards, Magda Kisielewicz Head of Operations

Posted 5 days ago

“Kind support, and easy check in and check out process.”

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Posted 1 week ago

Hi Mr.Hiroyuki Thank you for your kind words and 5* review! We're so happy to hear you appreciated the friendly support and smooth check-in and check-out process. Providing a seamless experience for our guests is something we strive for, so it’s wonderful to know we met your expectations. We look forward to welcoming you back in the future! 😊 Kind regards, Magda Kisielewicz Head of Operations

Posted 5 days ago

“Legit service. Many thanks”

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Posted 3 weeks ago

Hi Adil, Thanks for leaving us a lovely 5* review! We hope to welcome you back again in the future for another great stay. 😊 Kind regards, Joana Sobral Head of Guest Relations

Posted 2 weeks ago

“Wonderful apartment, nice furnite and very clean. Super helpful and forthcoming staff!”

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Posted 1 month ago

Hi Jonas, Thank you so much for taking the time to leave a 5* review! Our team take pride in ensuring our guests are provided with all the help they need, so it's fantastic to hear you felt well cared for! I'm so happy that you found the apartment to be wonderful too. 😊 We hope to welcome you back soon. Kind regards, Joana Sobral Head of Guest Relations

Posted 2 weeks ago

“Excellent property. Beautiful, spacious and clean. Fantastic location. The concierge Mo is brilliant. Not cheap, but you wouldn't expect it to be, given the location and quality”

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Posted 2 months ago

Hi Phil, Thank you so much for leaving us a lovely 5* review. 😊 We're so pleased to hear that you found the property to be excellent and of high quality! We love to hear when members of our team have left a lasting impression on our guests - I'll be sure to pass this feedback onto our concierge, Mo. We hope to welcome you back soon! Kind regards, Magda Kisielewicz Head of Operations

Posted 2 months ago

“Our stay was excellent. The apartment is super comfortable and is exactly identical to the online visit suggested by the site. Impeccable service!”

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Posted 2 months ago

Hi Vivianne, Thanks for a wonderful review! It's lovely to know your stay was excellent and that the apartment was comfortable, and true to the online tour. We're especially pleased that you found our service impeccable! 😊 We look forward to welcoming you back in the future for another enjoyable stay. Kind regards, Magda Kisielewicz Head of Operations

Posted 2 months ago

“Our family of four had a wonderful one-week stay at the Westminster Residences in November. The 3BR/3BA apartment we rented was clean and comfortable, beautifully furnished, and well appointed. The location, in close proximity to the Westminster tube stop and numerous bus lines, is excellent. Communication with the Portland Brown team was excellent. Best yet, our fourth floor apartment had a view of Big Ben, Parliament, and Westminster Abbey.”

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Posted 3 months ago

Hi Hilary, Thank you for your lovely 5* review! Our team takes great pride in ensuring clear and supportive communication, and we're so happy to hear that you felt well cared for during your stay. It's wonderful that you got to enjoy some of London's most iconic landmarks from the comfort of your apartment too - we're pleased this added to your experience! We hope to welcome you and your family back for another memorable stay. 😊 Kind regards, Magda Kisielewicz Head of Operations

Posted 2 months ago

“Excellent performance and care from the staff and great accommodations which are well maintained.”

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Posted 3 months ago

Hello, Thank you for taking the time to leave us a 5* review. 😊 Providing great service and maintaining our accommodations to the highest standard is something we take great pride in, so your kind words mean a lot to us. We're happy to hear that you enjoyed your stay and that our team made a positive impression. We hope to welcome you back again in the future! Kind regards, Magda Kisielewicz Head of Operations

Posted 2 months ago

“Excellent location and service”

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Posted 3 months ago

Hi Hanan, Thank you for leaving us a 5* review! It's wonderful to hear you enjoyed the excellent location and our service - it means a lot to us. 😊 We hope to welcome you back soon! Kind regards, Magda Kisielewicz Head of Operations

Posted 2 months ago

“I enjoyed the apartment, along with the excellent service and attention that Portland Brown offered me throughout my stay, including arranging a cot and an air bed. The clean service was also impeccable.”

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Posted 4 months ago

Hi Miguel, Thank you for taking the time to leave us a 5* review 😊 Providing an exceptional experience is always our goal, so we're happy to hear that you appreciated the service and attention we provided during your stay! It's great to know that the cot and air bed arrangement met your needs and that you found our cleaning service impeccable. We look forward to welcoming you back in the future! Kind regards, Magda Kisielewicz Head of Operations

Posted 3 months ago

“Everything was perfect and clean.”

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Posted 5 months ago

Hi Kai, Thank you for taking the time to leave us a 5* review. 😊 We're so happy to hear that you found the apartment to be perfect and clean. Your satisfaction means a lot to us! We look forward to welcoming you back for another stay soon. Kind regards, Magda Kisielewicz Head of Operations

Posted 4 months ago

“Great stay in a well located and excellent apartment! Received great treatment on the part of Portland Brown who were very receptive to my changes in schedule. Apartment location near the Monument was excellent! The apartment was well furnished and very clean!”

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Posted 5 months ago

Hi Harshavardhan, It’s great to know that our team’s flexibility with your schedule made your stay even better. We’re always here to make things as easy as possible! We hope to welcome you back for another 5* stay. 😊 Kind regards, Magda Kisielewicz Head of Operations

Posted 5 months ago

“This spacious apartment was spotlessly clean, very well equipped and beautifully decorated. The comfortable beds allowed for a good night's sleep and the staff were very helpful! I would definitely recommend this amazing place to stay in central London!”

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Posted 5 months ago

Hi Justyna, Thank you for leaving us a 5* review! It’s wonderful to hear that you had such a positive experience, from the spacious and beautifully decorated apartment to a restful nights sleep! 😊 We're also glad our team was able to assist you during your stay. We appreciate your recommendation and look forward to welcoming you back for another amazing stay! Kind regards, Magda Kisielewicz Head of Operations

Posted 5 months ago

“Exceptional area, location, interiors, cleanliness, service.”

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Posted 6 months ago

Hi Elizete, Thank you for leaving us a lovely 5* review! 🙂 We're thrilled to hear that you found the area, location, interiors, cleanliness and service exceptional! We take great pride in ensuring all these aspects are perfect for our guests. We hope to welcome you back soon! Kind regards, Magda Kisielewicz Head of Operations

Posted 6 months ago

“I used Portland Brown to arrange a serviced apartment for a three week business trip and had a wonderful experience from check-in through departure! They're incredibly responsive and helpful, I would absolutely recommend!”

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Posted 7 months ago

Hello, Thank you for taking the time to leave us a 5* review! We're happy to hear that you had a wonderful experience during your business trip. Providing responsive and helpful service is our top priority, so we're glad we met your expectations from check-in through to departure. 😊 Your recommendation means a lot to us and we hope to welcome you back on your next trip! Kind regards, Magda Kisielewicz Head of Operations

Posted 7 months ago

“The apartment is nice and comfy, the service is great. I enjoyed my time there and Portland Brown team is top, as they always make me feel at home and adapted to my needs.”

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Posted 7 months ago

Hi Pilar, Thank you so much for your 5* review! It's always our goal to make our guests feel at home, and we're glad that our team was able to meet your needs. 🙂 We hope to see you again in the future! Kind regards, Magda Kisielewicz Head of Operations

Posted 7 months ago

“we loved our stay at the Oxbourne house and would love to come back to stay for more soon ! it being so well appointed and centrally located was the best part!”

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Posted 8 months ago

Hi Nandini, Thank you for taking the time to leave us a 5* review. 🙂 We're delighted to hear that you loved your stay, and it's wonderful that the well-appointed location of Oxbourne House was a highlight for you! We're looking forward to welcoming you back on your next stay! Kind regards, Magda Kisielewicz Head of Operations

Posted 8 months ago

“Excellent apartment, excellent service - it was a brillian experience.”

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Posted 8 months ago

Hi Jane Thank you so much for your 5* review! I'm thrilled to hear that you had an excellent experience with us. 🙂 We look forward to welcoming you back in the future! Kind regards, Magda Kisielewicz Head of Operations

Posted 8 months ago

“Amazing stay at Oxbourne House. Great Location and the team was very accomodating”

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Posted 8 months ago

Hi Ali, Thank you for leaving us a 5* review! We're so happy to hear that you found our team accommodating throughout your stay at Oxbourne House. We look forward to welcoming you back again in the future. 🙂 Kind regards, Magda Kisielewicz Head of Operations

Posted 8 months ago

Portland Brown Ltd is rated 4.5 based on 490 reviews