Intermedical Homecare Reviews

Name: Intermedical Homecare
Address: Unit 6, Mill Hall Business Estate Mill Hall, Aylesford Kent, Aylesford Kent
Rating: 4.77

4.8 Rating 274 Reviews

100 %

of reviewers recommend Intermedical Homecare

4.8

Based on 274 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Intermedical Homecare:

Leading the way in Portable Oxygen therapy since 1997. Helping thousands of patients with their supplementary oxygen needs for better independance, our team offer specialist advice tailored to individual needs with unrivalled after care & support.

Visit Website

Phone:

0800 028 2194

Email:

homecare@intermedical.co.uk

Location:

Unit 6, Mill Hall Business Estate Mill Hall, Aylesford Kent
Aylesford Kent
ME20 7JZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just spoke with Samuel about a concentrator. What a lovely, kind, patient and helpful man! His service, concern and care were exemplary! Under these stressful circumstances with coronavirus, he took his time helping and guiding me. I feel lucky to have come into contact with Samuel, and this company. Thank you Samuel!”

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Posted 4 years ago

“excellent customer service and support. Olivier help me with my order and send us all forms. Machine nuvo delivered today thank you. I am referring you to my family and friend.”

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Posted 4 years ago

“Olivio and Samuel have been so helpful in guidance and service, as well as understanding my own past critical medical history, due to their direct relationship with the NHS, rather than just being a sales website. Thank you so much for all your help”

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Posted 4 years ago

“Very pleased, the customer service was very clear and friendly with our high demands and the service was exceptional. With the current covid 19 situation this company has prepared us quickly with new and essential supplies and equipment needed that other companies could not.”

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Posted 4 years ago

“I ordered and paid for in full over £1000 for a develbis concerntrator 10l/min I paid by credit card and the payment was taken on 11/3/20 in full( confirmed by credit card company) Since then I have heard nothing either by email phone text or letter. I tried phoning 10 x but it “sorry to keep you waiting etc”on Monday AM I have sent an email I’m so worried I’ve been scammed”

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Posted 4 years ago

Dear Dr Hawker, Thank you for your review. We will contact you shortly with an update on your order. My apologies for the slow response. As you can imagine with the coronavirus outbreak, we have seen a huge surge of orders and enquiries for oxygen concentrators. We are trying our best to work through every order and delivery enquiry as best as we can. Please be assured that you have not been scammed. We are a reputable respiratory company with over 23 years of trade. I'm sure you can appreciate this is an unprecedented situation that we are dealing with. Please bare with us and you will be contacted shortly with an update. Thank you for your patience and understanding. Intermedical Sales Team

Posted 4 years ago

“I made one call to Intermedical for a Oxigen Concentrator during this busy time and was really surprised how helpful they were. Samual spent lots of time with me explaining things and listed the things that would be helpful to me. It was a pleasant experience and not a hard sell that I have experienced with other suppliers.”

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Posted 4 years ago

“Samuel was extremely helpful in advising me which unit wouldbest suit my needs and was kind enough to process my order by phone whilst I completed the VAT form online.”

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Posted 4 years ago

“Samuel, many thanks for your extremely professional assistance.”

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Posted 4 years ago

“Samuel, many thanks for your extremely professional assistance.”

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Posted 4 years ago

“Thanks Samuel, nice job, appreciate your assistance at this difficult time.”

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Posted 4 years ago

“Samuel is a great guy. Knowledgeable on the equipment, both friendly and efficient and provided excellent customer service. Shopping and placing an order with Intermedical was a very positive experience.”

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Posted 4 years ago

“AS USUAL YOU GAVE A FIRST SERVICE”

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Posted 4 years ago

“lea a great person to learn about your products and the service was very good”

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Posted 4 years ago

“First class service and deivery”

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Posted 4 years ago

“The service was first class.”

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Posted 4 years ago

“Excellent communication between purchase and delivery options. First Class customer service”

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Posted 4 years ago

“I am pleased with my purchase. I got good information when I discussed the product over the phone”

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Posted 4 years ago

“My portable oxygen concentrator is wonderful for those rare occassions when needed. Always taken in the car when out and about, the only observation I can make (but purely it is about me) I find it heavy, using heavy items for any length of time makes me breathless. Would not be without it now and would certainly recommend to anyone.”

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Posted 5 years ago

“I am a first time Customer so my engagement with Intermedical is limited. Based upon that experience the service was extremely good.”

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Posted 5 years ago

“Excellent product,but battery life not quite as long as expected.Also beware battery charge loss if in standby for any length of time.Remember to charge up in advance of any trips out.”

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Posted 5 years ago

Intermedical Homecare is rated 4.8 based on 274 reviews