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Intermedical Homecare Reviews

4.8 Rating 274 Reviews
100 %
of reviewers recommend Intermedical Homecare
4.8
Based on 274 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Intermedical Homecare Reviews

About Intermedical Homecare:

Leading the way in Portable Oxygen therapy since 1997. Helping thousands of patients with their supplementary oxygen needs for better independance, our team offer specialist advice tailored to individual needs with unrivalled after care & support.

Visit Website

Phone:

0800 028 2194

Email:

homecare@intermedical.co.uk

Location:

Unit 6, Mill Hall Business Estate Mill Hall, Aylesford Kent
Aylesford Kent
ME20 7JZ

Write Your review

Intermedical Homecare 5 star review on 28th July 2024
Paula J
Intermedical Homecare 5 star review on 12th March 2024
Michael H
Intermedical Homecare 5 star review on 5th August 2022
Judith
Intermedical Homecare 5 star review on 6th October 2020
Derrick M
Anonymous
Anonymous  // 01/01/2019
Disappointed with life of battery. At enquiry stage I was led to believe on 2 it would be between 2 & 2.5 hrs. It is less than 50% of this. We have to keep it plugged into our cigarette lighter when we go out. Never mind, overall it does its job
Helpful Report
Posted 6 years ago
Dear Customer, Thank you for your review with regards to one of the portable oxygen concentrators you recently purchased from us. We appreciate feedback whether negative or positive, so we can ensure our service is always maintained at it's highest standard. We are disappointed to learn of the issues that you are currently experiencing with regards to the battery operation time on your machine. We have checked our records and it appears that the review you have posted here is the first time we are learning of these issues. We generally advise all our patients that should they experience any technical abnormalities with their machine, that they give us a call to speak to one of our highly skilled and fully trained member of the technical team. At the inquiry stage, you were advised of the battery times based on manufacturer specifications which are always approximated. Battery times do inevitably vary dependent on certain usage conditions (breath rate being the major varying factor) and of course, as the battery is frequently used and charged, the life span naturally does decrease over time. Please do get in touch with your technical team if your issues continue on 0800 028 2194. Thank you Intermedical Homecare Team
Posted 6 years ago
Very helpful person, dealt with our questions and overall a very satisfying purchase
Helpful Report
Posted 6 years ago
Having used this amazing unit for 4 weeks now I cannot tell you how liberating it is to use. It gives me the freedom I never had before. I would have given 5 stars but the nasal cannula that fits onto the machine is far too soft and bends over stopping the oxygen flow. I have since changed it for a stiffer one and now it's perfect.
Helpful Report
Posted 6 years ago
Very helpful
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Posted 6 years ago
I’m only using it for @ir travel and it is excellent 2 litres when sitting 4 when getting up to go to the toilet
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Posted 6 years ago
I could not fault the service and would recommend the company to anyone wishing to purchase a portable concentrator.
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Posted 6 years ago
The information I received from Intermedical Homecare was very good. They answered my questions quickly and clearly and more importantly correctly. After purchasing my Oxygen Generator, it was delivered on the day it was supposed to be arriving. Very good customer service.
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Posted 6 years ago
Brilliant help over the telephone. Prompt delivery and my concentrator is fantastic. I would thoroughly recommend lntermedical Homecare.
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Posted 6 years ago
I was delighted with the rapid response to my request for the machine. It gives me the mobility I wanted without the weight of oxygen cylinders. Excellent
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Posted 6 years ago
The oxygen concentrator works well, although comparing a 3 liter intensity has the same effect of 2 with other devices.
Helpful Report
Posted 6 years ago
I have got thoroughly used to using Inogen, There were one or two hiccups at first (e.g.the original cannula broke down). I telephoned for help and the Staff were extremely good at advising me, which has enabled me to adjust well. Thank you very much for your help,
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Posted 6 years ago
Concentrator was delivered when promised, and does everything that was expected from the advertising . The sales administration was very efficient.
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Posted 6 years ago
I ordered the G4 concentrator on a Monday and it was delivered on Thursday in the Republic of Ireland.
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Posted 6 years ago
Intermedical Homecare were very informative during telephone conversations
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Posted 6 years ago
Very good telephone service both for sales & service. Prompt response to orders and service items.
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Posted 6 years ago
The staff were very helpful, knowledgeable and patient! I was able to have a machine on trial with no sales pressure at all, and when I did purchase one it was here the very next day. Great service all round.
Helpful Report
Posted 6 years ago
We went to Intermedical to collect an Inogen G3 concentrator. We had excellent service and was shown the product in-depth and they were only to pleased to help us as they have done on previous purchases.
Helpful Report
Posted 6 years ago
The Inogen 4 was just what we needed. Since delivery it has been in regular use and far exceeded our expectations
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Posted 6 years ago
Jenni is a star. Very pleasant, efficient and easy to talk to
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Posted 6 years ago
I recently toured round France with it and it gave me a freedom I never thought was possible again.
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Posted 6 years ago
Intermedical Homecare is rated 4.8 based on 274 reviews