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Intermedical Homecare Reviews

4.8 Rating 274 Reviews
100 %
of reviewers recommend Intermedical Homecare
4.8
Based on 274 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Intermedical Homecare Reviews

About Intermedical Homecare:

Leading the way in Portable Oxygen therapy since 1997. Helping thousands of patients with their supplementary oxygen needs for better independance, our team offer specialist advice tailored to individual needs with unrivalled after care & support.

Visit Website

Phone:

0800 028 2194

Email:

homecare@intermedical.co.uk

Location:

Unit 6, Mill Hall Business Estate Mill Hall, Aylesford Kent
Aylesford Kent
ME20 7JZ

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Intermedical Homecare 5 star review on 28th July 2024
Paula J
Intermedical Homecare 5 star review on 12th March 2024
Michael H
Intermedical Homecare 5 star review on 5th August 2022
Judith
Intermedical Homecare 5 star review on 6th October 2020
Derrick M
Anonymous
Anonymous  // 01/01/2019
Intermedical were knowledgeable about the products, and returned my phone call. When the machine I wanted was ordered, delivery was within 24 hours. Excellent service!!
Helpful Report
Posted 3 years ago
A few weeks ago my wife and I decided that it would be beneficial for her to have a battery operated oxygen machine, so we can go further afield and stay out longer as we only have the portable oxygen bottles supplied to her via the NHS. These are ok, but we could only physically carry one (the one she would be using), and depending on her usage they don’t last very long. So we had to stay near to home or the car where the spares are kept. I had an idea that I would see if I could raise enough money via “just giving” charity website. That’s exactly what I did, to my amazement once our friends and family saw the website article, funds just rolled in and within 2 days I had raised enough to purchase Jackie’s new lease of life machine. “Enter stage left”... intermedical Homecare. A very good friend of ours contacted Mr Lee Denny of intermedical and explained what I was doing and exactly what I wanted to buy. And that is what we did, once I had raised all the money needed and had received it, I put our order in. To our very much surprise 24 hours later we were opening the boxes that contained Jackie new machine. I would just like to single out Lee for the help and knowledge that he gave us and all the staff at intermedical for a super service and a very very quick delivery. My wife and I can now look forward to longer trips away and maybe now we can book that European holiday that we’ve always dreamed of. Thank you all again at Intermedical. Take Care and Stay Safe. BTW...I forgot to mention, everything was supplied at a very good and competitive price.
Intermedical Homecare 5 star review on 6th October 2020
Helpful Report
Posted 4 years ago
I took delivery today and all I can say is a big thank you. We ordered the new inogen 5. Thank you to you and all your staff helping with the front line and for people like us who just want to get out in the garden without being attached to cylinder. Mike is an exceptionally knowledgeable and helpful young man - he is a credit to your team. Thank you again.
Helpful Report
Posted 4 years ago
Dear Sirs. During these challenging times I must commend your company on an exemplary service. I have been dealing with Lee Denny, and he has promptly answered every email with accurate delivery times, and on one occasion called me with an answer to an enquiry I had made. I can imagine the demand for your products and the stress you all must be going through but your companies professionalism made the whole process a pleasure. I recommended your company to a friend, and Lee has again been dealing with him in the same courteous and professional manner. Having been in business I am aware folk are quick to complain but slow to compliment. Hence I felt compelled to email you. Thank you. Dave Richman
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Posted 4 years ago
Received my oxygen concentrator today. Hats off to you all for helping me with this in such challenging times. Thank you.
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Posted 4 years ago
I have recently bought an Inogen oxygen concentrator and accessories from the Intermedical. The service is great and deliveries are speedy.
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Posted 4 years ago
A really professional but caring firm whose service proved excellent despite difficult circumstances. Lee’s problem-solving efforts were very much appreciated, as were those of Joanna in support. System provided is very effective, and I cannot thank them warmly enough. Highly recommended.
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Posted 4 years ago
Despite being inundated with orders, Intermedical Homecare managed to slash the projected delivery time, pulled all the stops out and got my Inogen One G3 to me in record time! Well done to all concerned, your efforts are truly appreciated. : )
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Posted 4 years ago
I spoke with Mike and he was extremely helpful in great time of need. Despite what has been going on with the virus, he generously spent the time to help me find the right portable oxygen generator for me. Great service.
Helpful Report
Posted 4 years ago
I have the oxygen concentrator Eclipse and I am extremely happy with it. I have anaemia and immunodificiency so hiigher doses of pure oxygen, especially after physical strain or high levels of stress is really helpful for me. Thank you very much for it!
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Posted 4 years ago
The customer service rep was extremely informative, patient & helpful on the phone. He provided all the information I needed & more. I couldn't have been better served.
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Posted 4 years ago
Spoke to Samuel. Amazing service and advice. Took his time talking through the relative benefits of each Oxygen concentrator. Like all insurance...hope myself and my family will never need to use it ! :)
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Posted 4 years ago
I spoke to Samuel on the phone about an order - he was incredibly helpful and reassuring!
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Posted 4 years ago
Spoke to Samuel on the phone about an order he was incredibly helpful and reassuring.
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Posted 4 years ago
I called and spoke to Samuel regarding an oxygen concentrator for my Dad. He was knowledgeable, reassuring and great to deal with and I felt confident placing the order which is due to be delivered in a couple of weeks time. Many thanks and stay safe
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Posted 4 years ago
Sam and Ian were great!
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Posted 4 years ago
Spoke to Samuel this morning regarding orders I have placed, I has to say he was excellent in updating me and giving advice. He ensured that I was fully updated and given full attention, which is at these difficult times really appreciated. All please stay well and healthy. Mr S Carter
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Posted 4 years ago
Spoke to a young man (Samuel) this morning regarding orders I have placed for my Father and Wife. I have to say at this difficult time he was excellent in answering my questions around order progress and potential options / alternative products. I would like to say thankyou for the time this morning and I hope you all remain safe and well. Mr Steve Carter
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Posted 4 years ago
Website stated I would get a unit by end of April and instead got my unit today. Thanks great Job!
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Posted 4 years ago
Rang in 19/3 spoke to Samuel - incredibly helpful. O2 concentrators unsurprisingly on back order but had good advice on which model to chose & placed order for delivery mid-April
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Posted 4 years ago
Intermedical Homecare is rated 4.8 based on 274 reviews