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Intermedical Homecare Reviews

4.8 Rating 274 Reviews
100 %
of reviewers recommend Intermedical Homecare
4.8
Based on 274 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Intermedical Homecare Reviews

About Intermedical Homecare:

Leading the way in Portable Oxygen therapy since 1997. Helping thousands of patients with their supplementary oxygen needs for better independance, our team offer specialist advice tailored to individual needs with unrivalled after care & support.

Visit Website

Phone:

0800 028 2194

Email:

homecare@intermedical.co.uk

Location:

Unit 6, Mill Hall Business Estate Mill Hall, Aylesford Kent
Aylesford Kent
ME20 7JZ

Write Your review

Intermedical Homecare 5 star review on 28th July 2024
Paula J
Intermedical Homecare 5 star review on 12th March 2024
Michael H
Intermedical Homecare 5 star review on 5th August 2022
Judith
Intermedical Homecare 5 star review on 6th October 2020
Derrick M
Anonymous
Anonymous  // 01/01/2019
Was worried about spending so much money on a concentrator that didn’t work overnight. Fears allayed! Spoke to Lee Denney and what a wonderful, professional gentleman. He was a breath of fresh air! He is also lovely to talk to and made me laugh! Look forward to receiving my unit soon.
Helpful Report
Posted 2 years ago
A painless transaction and pleasant staff to deal with.
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Posted 2 years ago
I placed the order with yourself as I was looking for a oxygen machine that could cover every aspect of my condition and you provided me with a first class machine only question I’ve been charged VAT on this machine this can’t be correct , please check
Helpful Report
Posted 2 years ago
Very prompt service, arrived on time very well packaged
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Posted 2 years ago
I purchased a new battery for my inogenOne G5 from these guys. The whole process moved smoothly and was guided throughout by the people I had contact with. I forgot to claim vat refund when purchasing and they were able to help me with this, awaiting the refund as I write. All in all a great company to deal with.
Helpful Report
Posted 2 years ago
Great Company to purchase from very good comms and next day delivery. Perfect would purchase from again.
Helpful Report
Posted 2 years ago
Had to chase, said despatched but could not confirm details. Another unit despatched on same day and received ok as promised so feel original was not sent!!
Helpful Report
Posted 2 years ago
never heard anything after ordering after a few days I phoned to make sure my order had been processed after that it arrived very quickly just lacked communication
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Posted 2 years ago
Excellent service good advise.
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Posted 2 years ago
Delighted
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Posted 2 years ago
I purchased some foam rubber canulas to protect my mother-in-laws ears from chafing on oxygen supply tubing,these do the job but do tend to slip off when she moves.I did have to chase up delivery after a week when delivery was supposed to take 1-2 days
Helpful Report
Posted 2 years ago
I purchased an oxygen concentrator this week. Lee Denny was the person I dealt with and I was very impressed by his professionalism, his knowledge about the equipment and the respectful way in which he spoke to me was very much appreciated. He was a breath of fresh air on the other end of the phone. Thank you Lee.
Helpful Report
Posted 2 years ago
I purchased my Inogen G3 this week and I'm nothing short of delighted. At 73 I was worried about both noise and weight. I find it easy on my shoulder and the noise of it is more like a reassuring whisper. Today I went out alone in my car for the first time in along while. Plugged into car charger so I arrived at my friends fully charged. Display is easy and informative. Liberating and life changing.
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Posted 3 years ago
They are really helpful and quick delivery,
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Posted 3 years ago
I found Lee Denny to be extremely helpful when I recently purchased a trolley for ambulatory oxygen. Highly recommend him.
Helpful Report
Posted 3 years ago
Sound advice followed by quick and speedy delivery. I reserve my final judgment on service and repair when it may be necessary
Helpful Report
Posted 3 years ago
Purchased a InogenOne G5 oxygen concentrator about 6 weeks ago for my Dad, who is on long term oxygen therapy for a chronic lung disease. This is the best thing we have invested in as it’s given my Dad some independence to get out and about without worrying that the oxygen from the ambulatory cylinder will run out as they were not lasting for too long. The advisor (Lee) I spoke to was great and supportive with the advice he gave to which machine would be good for my Dad’s needs. My Dad gets out a bit more now and drives around in town with his new machine whilst he is able to charge it in the car. The oxygen concentrator can be taken abroad as most major airlines are accepting them on board = winner
Helpful Report
Posted 3 years ago
Bought pre-used Innogen G4 from Intermedical homecare as had some breathing issues. Delivery was on time and the condition was excellent. Came with all accessories and a manual. Using it for over a month regularly and working without any issue.
Helpful Report
Posted 3 years ago
I received personal care from the team. The service is prompt and very competitive prices to please. I shall be reordering when I receive my catalogue from them. Top marks in my opinion.
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Posted 3 years ago
Always very helpful and prompt in their responses
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Posted 3 years ago
Intermedical Homecare is rated 4.8 based on 274 reviews