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Intermedical Homecare Reviews

4.8 Rating 274 Reviews
100 %
of reviewers recommend Intermedical Homecare
4.8
Based on 274 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Intermedical Homecare Reviews

About Intermedical Homecare:

Leading the way in Portable Oxygen therapy since 1997. Helping thousands of patients with their supplementary oxygen needs for better independance, our team offer specialist advice tailored to individual needs with unrivalled after care & support.

Visit Website

Phone:

0800 028 2194

Email:

homecare@intermedical.co.uk

Location:

Unit 6, Mill Hall Business Estate Mill Hall, Aylesford Kent
Aylesford Kent
ME20 7JZ

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Intermedical Homecare 5 star review on 28th July 2024
Paula J
Intermedical Homecare 5 star review on 12th March 2024
Michael H
Intermedical Homecare 5 star review on 5th August 2022
Judith
Intermedical Homecare 5 star review on 6th October 2020
Derrick M
Anonymous
Anonymous  // 01/01/2019
I am very pleased with the service I received from the initial telephone conversation before purchase to the delivery and function of the machine. It has given me a lot more freedom to travel.
Helpful Report
Posted 9 years ago
I was very impressed with your sales advisor and with the Generator when it eventually arrived, unfortunately the courier tried to deliver to my neighbours home and as they were both at work he could not get a response. I contacted the couriers head office and explained the situation they resolved to contact the driver and get him to return to my address ASAP, as time wore on I contacted the head office again only to find the driver had returned to his depot and the machine was marked for the next day delivery !. I was amazed when around 7.00pm the generator turned up the driver delivering it in his own time, they really did go the extra mile to make your customer a very happy bunny. I use the generator almost every day for 10 maybe 15 minutes it is very reliable and very effective in improving my breathing and lowering my stress level.
Helpful Report
Posted 9 years ago
Thank you for contacting me, in fact I was going to contact you myself. I have just charged the battery and set it up for my wife to use and I need to know / need your assistance!. The machine given to my wife basically made her home bound, and purchasing you apparatus gave her the freedom to move/travel ETC, the only query my wife has is that the machine given by the Spanish Health authorities is big and cumbersome and the pressure is set at 1.5 Atmospheres!, and basically I set your machine on number 2 and my wife noticed that Oxygen is released whenever the inhales, where as the one she uses has a constant supply of air, so what I would like to now if that is the way the machine works and since the spurt of air released in minimal will it be OK to increase the pressure to 3 and since the machine , including the Cannula is also new it the smell from the machine or the plastic pipes is effecting her so I need to know should I keep it running for sometime to let the Air concentrator basically clean itself by expelling the Air because at present she feels nausea when using it . The machine is exactly what my wife wanted and she is happy with it (freedom at last) I am sorry to trouble you but would like to know how to get rid of the smell of plastic in fact I intend to buy a Cannula from the Chemist to see if that will help, you assistance will be greatly appreciated
Helpful Report
Posted 9 years ago
Dear Sir, Thank you for your review. I am glad to hear that it has made an improvement to your wifes independence. I will arrange for a member of the homecare team to give you a call to iron out the queries you made in this review. Once again, thank you for your time in writing your comments and we will be in touch. Homecare Team
Posted 9 years ago
Really pleased with consentrator it has improved my life style ten fold especially with the length of time from battery. Also Ammey was very helpful with are queries and did her best to inform us .If I require anything else I would most certainly use you again.
Helpful Report
Posted 9 years ago
No problems what so ever. Purchasing the POC was easy and delivery was within a few days as promised.
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Posted 9 years ago
Prompt delivery and very helpful when I called.
Helpful Report
Posted 9 years ago
Pleased with the price and the prompt delivery.
Helpful Report
Posted 9 years ago
Fast efficient service. Good prices too.
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Posted 10 years ago
I had to phone because of some questions that I had about a particular product and I found them very helpful
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Posted 10 years ago
Good price and fast delivery. Very good.
Helpful Report
Posted 10 years ago
Good site, quick delivery and good telephone advice.
Helpful Report
Posted 10 years ago
Handled my enquiry professionally and efficiently. Very good advice and the product turned up when they said it would!
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Posted 10 years ago
I called these people up and ended up buying the AirSep Focus Portable Oxygen Concentrator. Their advice was very good and I am sure they have supplied me with the right product for me. When you are not sure it's good to be able to speak to people who actually know about the product.
Helpful Report
Posted 10 years ago
Good service and a good price. We got it really quickly too.
Helpful Report
Posted 10 years ago
Intermedical Homecare is rated 4.8 based on 274 reviews