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Intermedical Homecare Reviews

4.8 Rating 274 Reviews
100 %
of reviewers recommend Intermedical Homecare
4.8
Based on 274 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Intermedical Homecare Reviews

About Intermedical Homecare:

Leading the way in Portable Oxygen therapy since 1997. Helping thousands of patients with their supplementary oxygen needs for better independance, our team offer specialist advice tailored to individual needs with unrivalled after care & support.

Visit Website

Phone:

0800 028 2194

Email:

homecare@intermedical.co.uk

Location:

Unit 6, Mill Hall Business Estate Mill Hall, Aylesford Kent
Aylesford Kent
ME20 7JZ

Write Your review

Intermedical Homecare 5 star review on 28th July 2024
Paula J
Intermedical Homecare 5 star review on 12th March 2024
Michael H
Intermedical Homecare 5 star review on 5th August 2022
Judith
Intermedical Homecare 5 star review on 6th October 2020
Derrick M
Anonymous
Anonymous  // 01/01/2019
Your staff are very knowledgable and helpful in choosing the right device.
Helpful Report
Posted 4 years ago
We ordered the portable concentrator after a discussion on specifications with Intermedical. The unit arrived within a few days and was packaged very well, with instruction manuals various adaptors etc included. We will not be using the unit for another week, but having tried it a few times, it seems ideal.
Helpful Report
Posted 4 years ago
Use this as a small boost to help breathing in mornings and evenings after climbing stairs.
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Posted 4 years ago
This POC let me do far more than I use to. I have severe emphysema now with my POC I feel much more secure
Helpful Report
Posted 4 years ago
Helpful and polite staff
Helpful Report
Posted 4 years ago
Intermedical are a great company to deal with. I have bought several concentrators from them for my business and they have always provided first class service. Buy with confidence!
Helpful Report
Posted 5 years ago
Found Intermedical Homecare to be efficient and very helpful in my purchase of a Zeno Lite poc.
Helpful Report
Posted 5 years ago
I was very pleased with the information and help that I received from the salesperson that I spoke to over the telephone up to and including my order being placed. I am still getting use to my portable oxygen concentrator but I have since been able to go out and about it has given me a new lease of life.
Helpful Report
Posted 5 years ago
Fast efficient service and a really excellent piece of equuipment
Helpful Report
Posted 5 years ago
Staff friendly and knowledgeable. Service, delivery etc prompt.
Helpful Report
Posted 5 years ago
I am very satisfied with the Zeno-Lite equipment I have purchased, although I am still concerned that it seems to have a "mind of its own" and speeds up in terms of engine noise at times, irrespective of my breathing/demand. I have contacted your sales personnel, who assured me this is normal! my main concern is that I will be taking it to my home in New Zealand and am not aware of any local back/up support facilities, so would welcome any input you may have on this subject? Is the Warranty universally valid?
Helpful Report
Posted 5 years ago
Excellent advice and service. Altogether a very good experience
Helpful Report
Posted 5 years ago
I have a Philips Respironics Simply Go and how appropriate that name is. It is simple to use. Can be charged in the car when travelling and is light enough to load into and out of car.
Helpful Report
Posted 5 years ago
I HAD IT FULLY CHARGED AND TOOK IT ON THE PLANE. I WAS NOT AT ALL WELL THAT DAY AND I HAD TO PUT THE oxygen ON. 10 MINS AND I WAS FINE. yOU WERE GOING TO BUY THE focus FROM ME FOR 200£ I AM NOT SURE YET ONLY REASO I THOUGHT IT DID NOT WORK WAS I FORGOT TO BREATHE. IT IS THE SAME AS THE DAY IT WAS NEW. PERHAPS THE MAN WHO SOLD TO ME CAN CALL ME ( You have number)
Helpful Report
Posted 5 years ago
Knowledgeable friendly and helpful staff. Order arrived in good time.
Helpful Report
Posted 5 years ago
I was very happy when I first got my machine. I had it serviced regularly, for which we were charged. While it was being serviced a replacement was provided ( free of charge ) The year before last I sent it in for a service and received a replacement. My machine ( I was told ) was then lost. After weeks of them trying to find it, intermedical told me I would have to keep the loaned one. Fine, apart from the fact that mine had a double battery and the replacement doesn't. I am lucky if I get just over 2 hours on it. I have just phoned for the annual service to be told they now charge for replacement along with the service charge. This company dony hive a toss once they get your money. Disgraceful treatment of disabled people . This issue has now been resolved. The staff members of Intermedical are to be praised for their helpful attitude a d their customer service .
Helpful Report
Posted 5 years ago
I am very pleased with my Zen 0xygen compressor.mit gave me me the freedom to go out and confidense. Thank you very much.
Helpful Report
Posted 5 years ago
Only used it a couple of times so far.It seems to meet all my needs.Do think the cannulla could be all the same colour.Not mad on green
Helpful Report
Posted 5 years ago
Dear Customer, Thank you for your review. We will feed this back to our operations team with regards to the colour of the cannula. I'm pleased to hear that your machine is meeting your needs. Intermedical Homecare Team
Posted 5 years ago
Received very quickly but unfortunately the cannula was not in the package as advertised . The product Zen O lite serial no ZLI01334 packed by J Tew. Please post one to me asap. Thx June .
Helpful Report
Posted 5 years ago
Dear Ms Andrews, Thank you for your review. We apologise that the cannula wasn't included. We will have some shipped up to you on a priority shipment. Thank you for your custom. Intermedical Homecare Team
Posted 5 years ago
Having recently purchased a SeQual Eclips 5 which had to be delivered to an address in southern Spain and after attempting to buy the same unit locally, also after searching the internet and contacting other companies selling the same and similar equipment. I found the service of Intermedical Homecare second to none.
Helpful Report
Posted 5 years ago
Intermedical Homecare is rated 4.8 based on 274 reviews