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Intermedical Homecare Reviews

4.8 Rating 274 Reviews
100 %
of reviewers recommend Intermedical Homecare
4.8
Based on 274 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Intermedical Homecare Reviews

About Intermedical Homecare:

Leading the way in Portable Oxygen therapy since 1997. Helping thousands of patients with their supplementary oxygen needs for better independance, our team offer specialist advice tailored to individual needs with unrivalled after care & support.

Visit Website

Phone:

0800 028 2194

Email:

homecare@intermedical.co.uk

Location:

Unit 6, Mill Hall Business Estate Mill Hall, Aylesford Kent
Aylesford Kent
ME20 7JZ

Write Your review

Intermedical Homecare 5 star review on 28th July 2024
Paula J
Intermedical Homecare 5 star review on 12th March 2024
Michael H
Intermedical Homecare 5 star review on 5th August 2022
Judith
Intermedical Homecare 5 star review on 6th October 2020
Derrick M
Anonymous
Anonymous  // 01/01/2019
Suberb service
Helpful Report
Posted 6 years ago
All of this Oxygen business was new to us after my wife returned from Hospital and was put onto a oxygen 24/7. Shopping and visiting family dragging cylinders around was not what we expected. How great to visit Intermedical and have the chance to try out the portable Concentrators which made the whole process more acceptable for us. We worked out over a week or so, what would suit our need best and purchased an InnogenOne G4. How much easier we have found it, to go shopping and just have an emergency cylinder on the car. Can't thank Intermedical enough for lightening our load and giving us more peace of mind. Now to work out a holiday for us. Great Service Intermedical, thank you. Bob.
Helpful Report
Posted 6 years ago
Can't thank Intermedical enough. We were let down by a web company who promised delivery and it was getting close to when we were going on holiday. We cancelled the order and went with intermedical and delivery was next day. Even phoned to make sure we got it ok. Top service and thank you. We had a trouble free, worry free holiday in tenerife.
Helpful Report
Posted 6 years ago
Happy with the service and advice. Easy to use machine. Getting on just fine. Thanks.
Helpful Report
Posted 6 years ago
Great service. Happy with the Eclipse machine.
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Posted 6 years ago
Jenny was very good on the phone and gave us some great advice. Purchased InogenG4 january 2018.
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Posted 6 years ago
Good price. Speedy service
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Posted 6 years ago
My wife is very pleased with the oxygen machine. Thank you for your help.
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Posted 6 years ago
Searching the internet and found your company. Good price and with good warranty on the machine we bought.
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Posted 6 years ago
Professional and patient. Had the machine delivered and all is fine. Good job Intermedical.
Helpful Report
Posted 6 years ago
Excellent all round Shopping experience kept me informed of my order progress and so far the machine has been perfect, I will always come back to Intermedical for my oxygen concentrator requirements.
Helpful Report
Posted 6 years ago
It's portable and light to carry. Excellent.
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Posted 6 years ago
Very informative and helpful
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Posted 6 years ago
It is much easier for me with my breathing and enables me to get around better.
Helpful Report
Posted 6 years ago
Developed a fault first time used and had to be returned.
Helpful Report
Posted 6 years ago
Dear Customer, Thank you for your feedback. As always, we do appreciate the time you've taken to write a review. Looking at your history, it appears you purchased a portable oxygen concentrator from us in October 2017. At the time of writing my response to your review (30th January), I understand your machine has just been reported as faulty and is currently undergoing inspection. First and foremost, we apologise that this has happened. Especially for such a new device to go wrong so quickly. As part of our quality procedures, we do thoroughly test the device before they are dispatched for use. The issue has been reported to the manufacturer. Again we apologise for the inconvenience. Intermedical Homecare Team
Posted 6 years ago
Good service, willing to talk pricing, quick delivery and equipment seems well made and robust.
Helpful Report
Posted 6 years ago
Everyone I spoke to for advice or help were exceptionally helpful. I couldn't fault the service and delivery. I placed my order whilst abroad in Europe for delivery whilst travelling in the UK. Delivery was perfect as promised and made an otherwise difficult trip a great success.
Helpful Report
Posted 8 years ago
So far the concentrator has been fine. When I received it the external battery wasn't being recognised, I reported this and the next morning at 8.15 am a delivery man was at the door with a new one, whilst I thought the original should have been tested before the whole unit was despatched I was well pleased with the speed the replacement came. The symbol that shows when I breath in isn't very pronounced and is difficult to see, apart from that I am delighted with the unit.
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Posted 9 years ago
Very helpful and excellent service, would recommend.
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Posted 9 years ago
Pleased with level of service and attitude of staff
Helpful Report
Posted 9 years ago
Intermedical Homecare is rated 4.8 based on 274 reviews