Pop Up Arcade Reviews

Name: Pop Up Arcade
Address: The Old Sun, Crete Hall Road, Gravesend, Northfleet
Rating: 4.94

4.9 Rating 3,518 Reviews

99 %

of reviewers recommend Pop Up Arcade

Company Reviews

Metrics

Info

4.9

Based on 3,518 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 321 3941

Email:

info@popuparcade.co.uk

Location:

The Old Sun, Crete Hall Road, Gravesend
Northfleet
DA11 9AA

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Pop Up Arcade 5 star review on 1st February 2025

804

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I booked pop up arcade for my twins 8th birthday all the kids had an amazing time everyone was entertained for whole hour and a half. Very professional service. Everything was done on time definitely would recommend”

Pop Up Arcade 5 star review on 17th July 2019

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Posted 5 years ago

“This is the third time we have used the pop up arcade. Used it last for my son’s 9th b’day party. Easy quick set up from helpful instructor. He took charge of everything and we could sit back and relax. Thebkids loved it! Definitely would recommend.”

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Posted 5 years ago

“Arrived early, received a call from HQ on the day to check all was ok - set up was quick and efficient - kids had a blast and were kept entertained for the entire 3 hours. Will definitely use at other events, Thank you so much Pop Up Arcade :)”

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Posted 5 years ago

“The Pop Up Arcade were fantastic! Timely, patient with the children, very well organised. The kids loved it and were thoroughly entertained for over an hour and a half. Thank you!”

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Posted 5 years ago

“Kids had a great time but we paid for the singing and dancing ( paid extra) but due to luck of space we end up not having it. They have not refund the money so next time I would just go for an extra 30 min instead because you can be never sure if what you have ordered can be accommodated.”

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Posted 5 years ago

Hi Andrea I'm really glad that everyone had a great time and I'm sorry to hear there wasn't enough space for everything. Space can sometimes be a little tricky especially with big add-ons like the Sing & Dancing Games Station. We'll never charge you for something that wasn't used on the day, it's only fair that you just pay for what you used. I've refunded the full cost of the Singing & Dancing Games add-on back to your card. We weren't aware that it hadn't been used or we would have refunded you straight away.

Posted 5 years ago

“The person turned up on time and everything was ready when the children arrived. No one was left out or got bored. The children loved it. Everything was put away very quickly. I would definitely recommend using you.”

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Posted 5 years ago

“Best party ever Kids were silent! We loved the VR! Great host also, so patient & brilliant with the kids. Would use again 100%! Thanks so much”

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Posted 5 years ago

“We had the ultimate Fortnite party for my 11 year old son and it was the best party he has ever had. All the boys enjoyed themselves and went home happy. The set up was amazing and very professional we have no complaints. Thank you”

Pop Up Arcade 5 star review on 9th July 2019

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Posted 5 years ago

“Had organised it for my sons 8th birthday. Had so many boys around but did not even realise as they were kept completely busy. A complete hassle free party and then to be told by my son it was the best party ever 😀”

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Posted 5 years ago

“Knew we wanted this sort of thing for my son's birthday and found Pop Up Arcade on Google. After reading various reviews we decided to book, with the deposit being a low risk if we changed our minds. The online booking service was easy to use and the whole thing was a bargain with the mid-week discount promotion! We were contacted via email several times leading up to the event, just to keep us informed on progress, confirm some details about the venue and to ask if we had any other questions. On the day, we got a final email confirming that the host would arrive 30 mins before to set-up. As promised, the host Andrei was prompt, helpful and set-up in about 10-15 mins. All very simple and quick. Overall, I couldn’t fault the service. So easy and simple. Zero effort on our part. It was just what we wanted and worked perfectly for my son and his friends, who were all happy with the games and VR goggles. Totally recommend this to anyone!”

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Posted 5 years ago

“Fantastic value for money! Booked a midweek living room package and was absolutely fabulous. Caroline was fantastic with the kids! X”

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Posted 5 years ago

“We booked with Pop Up Arcade for our son's 7th bday party. It was the best party ever had. Chris and the team were very helpful, they set everything up and supported the children all the time. The booking process was easy and the communication very professional and helpful. I recommend Pop Up Arcade to everyone that wants something different but great for a children party. Hassle free. Thank you Pop Up Arcade”

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Posted 5 years ago

“This was our first time trying pop up arcade , and i must say: it was fantastic experience!! the entertainer was very nice and friendly the kids loved him , he arrived exactly on time and finished all the set up before the party starts ... Definitelywe are up to it again next year ,my son and his other friends had a super fun time and we didn't even notice how time passed , there was no stress no worries at all , they all sat up enjoying their time , Thank you pop up arcade”

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Posted 5 years ago

“From the booking experience to the post party experience was very good. Communication over the phone and follow up with confirmation over the phone. My little boy had a wonderful birthday and the host was very tentative.”

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Posted 5 years ago

“Fantastic party. We had a mixed group of 8-10 year old girls and boys and they all loved it. There were loads of games to choose from, including VR sets, so everyone had something to play at all times. It was the easiest party we've ever organised for our children and really good value. Our son said it was his best yet and the next day I overheard his older brother telling his friends how cool it was! Highly recommended.”

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Posted 5 years ago

“amazing boys and girls loved it”

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Posted 5 years ago

“Yesterday Pop Up Arcade hosted my sons 11th birthday...10 boisterous boys 🙈 our host Becca was amazing! Prompt arrival fast set up and no request was too big or small. She kept the boys entertained the whole time and I didn’t have to lift a finger. Towards the end of the party she didn’t rush the boys to finish, she allowed them to finish their games and allowed the to continue to use the VR headset when everything else was packed away. All current consoles were available and the latest games (age appropriate), I was so super impressed and I wish I had know about this company for previous years. Exceptional value for money and a very professional and child friendly service. If you want a no fuss party this is defiantly one to consider!! Thank you so much!!”

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Posted 5 years ago

“Brilliant party hosted by Michael, who was very friendly, efficient and polite! My son and his friends had a fantastic time. I would highly recommend this company for anyone thinking of booking a Gaming party.”

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Posted 5 years ago

“Fabulous party supervised by Daniel today. Kids loved it. Thanks so much for fabulous service and great gaming!”

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Posted 5 years ago

“Great Party, Kids loved it!!! On time and Professional Service. I would use pop up arcade again.”

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Posted 5 years ago

Pop Up Arcade is rated 4.9 based on 3,518 reviews