Pop Up Arcade Reviews

Name: Pop Up Arcade
Address: The Old Sun, Crete Hall Road, Gravesend, Northfleet
Rating: 4.94

4.9 Rating 3,518 Reviews

99 %

of reviewers recommend Pop Up Arcade

Company Reviews

Metrics

Info

4.9

Based on 3,518 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 321 3941

Email:

info@popuparcade.co.uk

Location:

The Old Sun, Crete Hall Road, Gravesend
Northfleet
DA11 9AA

Write Your review

Tell us how Pop Up Arcade made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pop Up Arcade 5 star review on 1st February 2025

804

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy to recommend Pop Up Arcade. My 11 year old son and his friends thoroughly enjoyed themselves, the VR headsets were an added bonus. Excellent communication throughout put my mind at rest. Chris who ran the party was organised, informative and just brilliant. Social distancing measures and level of cleanliness was impressive. Thank you - my son wants us to book again for next year!”

Helpful Report

Posted 4 years ago

“Thank you and to Sam our game master for my making my boys party so much fun and for giving me a break. Best party idea ever! They loved the Star Wars virtual reality game- by far the favourite. Will definitely be rebooking for next year, worth every penny.”

Helpful Report

Posted 4 years ago

“We had a fabulous party which I had been really concerned about as all the rules kept tightening up. Our party host, Chris, arrived an hour in advance, set up everything, (and they have a lot of advanced kit which enables the set up to be done single handed), so everything was ready to go when the first guests arrived ten minutes early! Everyone had hand sanitizer, everyone stayed in their zones, and all the kit was cleaned down. All very safe. The kids were quite shocked that they were in the same game as their friends on the other side of the tent, and if the noise and whooping was anything to go by, they all had a fabulous time. Will definitely be doing this again.”

Helpful Report

Posted 4 years ago

“Fabulous party for our 10 year old son. Very professional and Covid19 safe. Would definitely recommend!”

Pop Up Arcade 5 star review on 19th September 2020

Helpful Report

Posted 4 years ago

“Set up was without issue, all safety measures were taken. Really friendly and helpful chap, who made the party go smoothly. Many thanks, we had a very happy 9 year old and friends.”

Helpful Report

Posted 4 years ago

“This is the 2nd time I've used pop up arcade. They are efficient and my kids and friends enjoyed every minute. Their set up is professional, Becca was pleasant and patient with the kids. Great times and good recommendation to others.”

Helpful Report

Posted 4 years ago

“Fantastic party for my 8 year old son! All the children had so much fun and their host Sam was excellent. Will definitely book again and recommend to friends!”

Helpful Report

Posted 4 years ago

“Pop Up Arcade was absolutely fantastic - my 9 year old daughter and her friends loved it! It was a perfect party. We were kept well-informed throughout the week about the planning of the party, and the Host was brilliant. Thank you for an amazing birthday party!”

Helpful Report

Posted 4 years ago

“What a great party! My son loved it and his friends had such a good time. The team were brilliant - so helpful throughout - the easiest and best party I’ve organised ever!”

Pop Up Arcade 5 star review on 17th September 2020

Helpful Report

Posted 4 years ago

“Dan was great! He was on time and set up quickly. I was satisfied with the safety protocol as he had his shield on and had each child sanitizer their hands before entering the tent. With 12 kids he did very well organising them so hats off to him! So worth it! Thanks so much!! Nadine”

Pop Up Arcade 5 star review on 16th September 2020

Helpful Report

Posted 4 years ago

“Absolutely amazing my son and his friends loved it and will defo be booking again highly recommend”

Helpful Report

Posted 4 years ago

“Excellent party for my 10yr old son and his 11 friends. Very well organised, great equipment and James was absolutely wonderful with the (very loud and boisterous) children! Would definitely recommend.”

Helpful Report

Posted 4 years ago

“Our host did a fantastic job. He welcomed each child as they arrived and set them up. He was very attentive to every child’s need and worked Covid friendly.”

Helpful Report

Posted 4 years ago

“Absolutely brilliant! The kids had a great time, playing all the games co-op and competitively - great fun. Our host Sam was awesome with the kids and happy to help them all. The kids didn’t even notice how often Sam kept the controllers disinfected. Highly recommend!”

Helpful Report

Posted 4 years ago

“Amazing customer service, great party, great fun, would highly recommend!! Thank you so much!”

Helpful Report

Posted 4 years ago

“We used PopUp Arcade for our son"s birthday. He had a blast. The communication with the company ahead of the party was first rate. The gaming leader was very obviously a gaming enthusiast and appeared to be thoroughly enjoying managing the party. He was great with the boys. The dedication to sanitising was obvious which is a relief at these times. A great party.. Thank you.”

Helpful Report

Posted 4 years ago

“Amazing amazing amazing. The kids loved it. James was so professional and calm. He did a great job. I highly recommend these guys 🙂”

Helpful Report

Posted 4 years ago

“What an amazing company you have here. Hired pop up arcade for our sons 10th bday and it was very memorable indeed Chris and Kyle were professional polite friendly and very interactive keeping the chaos nice and calm. Wouldn’t hesitate in recommending them and I’m sure we will be using them again. Many thanks for creating a special day for our son. Tom and Lucy :)”

Helpful Report

Posted 4 years ago

“Pop up arcade was great. They arrived an hour before the party, set up the tent and got everything ready. They even let the kids have a quick game before the party guests arrived. The guy was very helpful, answering the kids questions and giving helpful pointers on the games. All tidied away in quick time and I would definitely use again. Keep up the great work!!!”

Helpful Report

Posted 4 years ago

“My 8 year old son had an amazing party - thankyou”

Helpful Report

Posted 4 years ago

Pop Up Arcade is rated 4.9 based on 3,518 reviews