Pop Up Arcade Reviews

Name: Pop Up Arcade
Address: The Old Sun, Crete Hall Road, Gravesend, Northfleet
Rating: 4.94

4.9 Rating 3,538 Reviews

99 %

of reviewers recommend Pop Up Arcade

Company Reviews

Metrics

Info

4.9

Based on 3,538 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 321 3941

Email:

info@popuparcade.co.uk

Location:

The Old Sun, Crete Hall Road, Gravesend
Northfleet
DA11 9AA

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Pop Up Arcade 5 star review on 19th February 2025

Asha

Pop Up Arcade 5 star review on 15th February 2025

Anonymous

Pop Up Arcade 5 star review on 1st February 2025

Naomi

Pop Up Arcade 5 star review on 20th January 2025

Snehal

808

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter loved her Pop-Up Arcade birthday party. Sky was great, helping the children with games they weren’t familiar with and happily adapting each for the number of children who wanted to play. The whole thing ran very smoothly. Thank you”

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Posted 5 years ago

“I will definitely recommend, Rob was professional, knowledgeable & great with the kids, this was great fun experience & took so much of the party pressure of the adults, the kids had a brilliant time, not an unhappy face left our home...”

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Posted 5 years ago

“They arrived on time and were very professional. Our host was great at managing 12 rowdy boys, he kept them entertained for most of 2 hours. The only downside, which is why I gave 4 stars, is they didn't have fifa. The boys were disappointed and wanted to leave the tent at one point to play it indoors on our PS4. I was also disappointed has this is my son's favourite game and one of the reason I wanted to throw a gaming party for him. His whole party was centred around football. I wasn't informed either that Fifa wasn't available till the kids were begging for it. Other than that they did enjoy themselves.”

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Posted 5 years ago

Hi Lavinia, I'm very sorry to hear that we didn't have FIFA 20 at your party. It's a huge game for us, we line up at midnight to get the latest version as soon as it comes out. It looks like it had been left at the party before yours on the day, which was a big mistake on our part and we're very sorry. To make it up to the birthday boy we've sent you a code for some FIFA packs.

Posted 5 years ago

“Hassle free party that ticks all the boxes! The kids loved having the games in a tent in the garden, which kept them out of mischief in the house!”

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Posted 5 years ago

“I hosted a pop up arcade party for my sons 10th birthday. The boys had a brilliant time, the tech was excellent and set up time and tidy up time was super fast, all children were completely absorbed for two hours! My only complaint was that I thought the host would be more interactive, he complained when he arrived that he’d been working non stop, got us to explain rules to the kids and spent most of the party on his own mobile phone, this was a shame as the experience from booking to arrival was excellent. However despite this, the children seemed unaware and had a great time.”

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Posted 5 years ago

“Easy, good value, kids loved it!”

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Posted 5 years ago

“Easy to book, nothing for me to do except sit back and relax! The VR was definitely a highlight!”

Pop Up Arcade 4 star review on 30th December 2019

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Posted 5 years ago

“This is an excellent way to celebrate a birthday - the kids were very happy and the set up is brilliant.”

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Posted 5 years ago

“Great communication throughout, very slick set up and break down. My son aged 9 thought it was the best party ever !”

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Posted 5 years ago

“Andre was great..on time and efficient in setting up and getting the session started. He was good with the kids and helped them make the most of their time. Thanks for making the party fun..the kids are still taking about it! Looking forward to next time!”

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Posted 5 years ago

“My son and his friends really enjoyed the gaming party in our dining room. They were really happy with the choice of games and the equipment. The set up and tidy up were quick and the organiser knew her stuff and seemed really comfortable with helping the boys. Would definitely recommend especially for winter birthdays.”

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Posted 5 years ago

“We had a brilliant 8th birthday party experience with Dan a really great party host and all the guests and birthday boy reporting what an 'epic' time they'd had. I wouldn't hesitate to recommend. It was a great party! Thank you. That said, we were on a very tight budget and opted for the Friday night party package due to a discount available on a Friday. Sadly, a couple of days after paying a deposit a securing a date, we were informed that because we were 5 miles outside the free mileage radius, we had to pay a surcharge and were not entitled to the friday discount, meaning we paid an extra £50 event though we were only 5 miles over the radius. I'd recommend this detail about mileage, and about the weekday and Friday discounts not applying to people outside the radius, is more clearly spelled out on the website. This hiccup led to a lot of worry, tears when the birthday boy thought we'd have to cancel the party, and a bit of extra strife having to find the extra money.”

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Posted 5 years ago

“we had a birthday party for 8yr old and they loved it. The host James was fantastic with the kids. Nothing was a problem. Even dad's were found sneaking a game or two! Only reason I didn't give 5 stars is that the arrived late to the party. I had pre-asked for contact details to assist in finding the property or understanding if there was any issue. Tuns out they had made a scheduling mistake. Anyway James was quick in setting up and getting things going bar 15 min into the party time. We got the time back in the end.”

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Posted 5 years ago

“This was booked for my son and his best friend, for their 9th birthday party. We wasn't quite sure what to expect, but pleasantly surprised how smoothly thing's run. The children absolutely loved it, and the choice of game's and consoles was brilliant. Would definitely recommend this to anyone.”

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Posted 5 years ago

“We were really impressed with our Pop Up Arcade experience. The booking team were great (and very flexible...we were mid house move so couldn't confirm the address initially). The price was reasonable too. The guy who set up on the day was great, he was slightly late so it was a bit of a push to get all of the consoles set up on time (we didn't quite have the 30 minutes planned), but he just about managed it! My son really enjoyed his party and the kids all had a great time. Thank you!”

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Posted 5 years ago

“Worked well for an 8 year olds party with 10 kids. Very convenient as all the consoles, games, screens and bean bags were provided. Everybody had fun. Only area for improvement could be the company could maybe have set up tournaments or activities around The games maybe to engage all the kids equally and make sure they move around the consoles.”

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Posted 5 years ago

“It went really well and the kids loved it.”

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Posted 5 years ago

“Great party , good equipment and helpful staff. Affordable and good communication before the party. Would happily use again ! X”

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Posted 5 years ago

“I’m very happy with the service & communication from pop up arcade. We had “one for the living room” on a weekday after school & everyone enjoyed it. Stephanie the host was patient, kind, knowledgeable & prompt.”

Pop Up Arcade 4 star review on 22nd July 2019

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Posted 5 years ago

“Brilliant party with small tent in the garden. Kept 10 8yr old boys entertained from the minute they arrived. Was also good at ensuring everyone got a go on the games they wanted. The VR was excellent. Would have preferred to have two Switch consoles as that was in demand leaving another console unused, hence 4 stars. Also only 4 beanbags between 10 wasn’t enough.”

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Posted 5 years ago

Pop Up Arcade is rated 4.9 based on 3,538 reviews