Pop Up Arcade Reviews

Name: Pop Up Arcade
Address: The Old Sun, Crete Hall Road, Gravesend, Northfleet
Rating: 4.94

4.9 Rating 3,584 Reviews

99 %

of reviewers recommend Pop Up Arcade

Company Reviews

Metrics

Info

4.9

Based on 3,584 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 321 3941

Email:

info@popuparcade.co.uk

Location:

The Old Sun, Crete Hall Road, Gravesend
Northfleet
DA11 9AA

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Pop Up Arcade 5 star review on 23rd April 2025

Rachel

826

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great set-up and fab host - very happy group of 9-10yos and a couple of 13yos too. Everyone had a great time!”

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Posted 1 year ago

“Dilly was simply wonderful! Turned up on time and everything set up quickly. Super professional and so friendly. Kids loved her and she had them all under control and entertained. Would highly recommend.”

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Posted 1 year ago

“We had an amazing party with pop up arcade, a brilliant host and everything was so easy to do, from booking to them coming to set up etc. the kids absolutely loved it, and all the mums are already eyeing up doing it for their next parties. Thanks pop up arcade!”

Pop Up Arcade 5 star review on 11th October 2023

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Posted 1 year ago

“Great party for my 11 year old son. Nico the party host was great with the boys and my son went to bed that night saying it was his best birthday party ever!”

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Posted 1 year ago

“A really brilliant party for a group of 10 year old boys! They all loved it and it was so relaxing for me as the tent was set up in the garden so the children were entertained and the house didn't get trashed! Thank you to Gethin who was great with the kids and made sure that everyone had fair turns on all the different games. A fantastic party-thank you!”

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Posted 1 year ago

“The host was very friendly and helpful, he set up and took everything down quickly, managed to fit the tent into our smallish garden, answered all our questions, and supervised the children. Amazing!”

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Posted 1 year ago

“Brilliant. 15 very happy 10 yr olds and no arguements or need for any parent intervention. The perfect party. Just a shame I had to deal with 15 over stimulated boys once the tent was packed away!!”

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Posted 1 year ago

“Great party from start to finish. Chris did a wonderful job!”

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Posted 1 year ago

“There are two words I would use to describe Pop Up Arcade: ‘absolutely brilliant’. They ran a 2 hour birthday party for 12 boys, all of whom had the time of their lives (not to mention a few parents too). Would hire them again in a heartbeat! Nico, or host, was superb.”

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Posted 1 year ago

“Kids were amazed with the tent and really excited about the games. Emma was absolutely amazing setting all up and entertaining the kids. They had a great time!”

Pop Up Arcade 5 star review on 4th October 2023

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Posted 1 year ago

“It was an amazing experience. Definitely recommend Nico”

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Posted 1 year ago

“My daughters recent 11th bday party was a massive success! The kids absolutely loved it!! Emma was our Games Master and she was totally amazing - she had it all under control, somehow remembering 25 kids names and what order they were in for each console..!! All the children were totally engrossed in the huge variety of games. Highly, highly recommend. Will def be using Pop Up Arcade UK again soon.”

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Posted 1 year ago

“I booked pop up arcade for a large group of 12-18 year olds for the day with groups of 10 rotating into the area. They were punctual and turned up on time, but forgot the long extension lead I had discussed with them so we had a last minute panic trying to get power to the area. The tent was smaller than expected and probably more suited to 10 younger children rather than 10 teenagers, so it was a little "snug". The equipment was ok and everything worked, however we found the range of games a little limited. We are not able to play online and I did make this clear to them on booking, but this did then impact on the available games. All in all I found that the service was professional, however, before booking again I would ask and clarify a little more to ensure that the provision worked for us a little better.”

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Posted 1 year ago

Hi Zo, Thank you for your feedback. I'm very sorry we had a couple of hiccups on the day. This was a really challenging event for us, we have no experience working in a high-security environment and the logistical requirements were quite challenging. We normally have a big library of games at our parties but the security restrictions and the wide range of ages left us with only a small percentage of our games available. Given the damage to our equipment and the logistical difficulties of working in your environment, we would definitely need to have a thorough discussion before going ahead with any further events.

Posted 1 year ago

“Our party host was lovely. She engaged well with the children, was punctual and friendly. The kids had a fabulous time.”

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Posted 1 year ago

“Organising a party with Pop Up Arcade has been extremely easy, we had excellent assistance since the first call, the setting up was smooth and quick, we had a tent in our garden, and staff looked after every detail and made sure the kids were having a good time. The party was a great success! Thank you All at Pop Up Arcade”

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Posted 1 year ago

“Easily one of the best parties my son has had. The equipment was all set up and Chris from pop up arcade helped the kids to get set and go on all of the consoles, encouraging them and helping them work out the controls. Several of the parents have said they are thinking of doing this for their own kids and I might enveloped book them for my own birthday!”

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Posted 1 year ago

“The host was very friendly and polite and this started the session off on a great note. The host provided enough input and interaction with the guests and this just added to the already great experience of the gaming. The devices/games were varied and there was something for every taste.”

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Posted 1 year ago

“Darrel was an excellent host. He made sure everyone was happy! He assisted the boys when they wanted to play on something new or wanted to make changes. There was a wide selection of games that kept everyone engaged. Thank you Pop-up Arcade!”

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Posted 1 year ago

“My son loved his video game party, which we booked to celebrate his 8th birthday. It was all super easy and stress free for us, and the kids absolutely loved it. Wouldn't hesitate to recommend.”

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Posted 1 year ago

“My son and his friends had a great time. Perfect 10 year old boy's birthday party. Sam our host, was really lovely, he was great with the kids and so polite and made sure everything ran smoothly and all the kids were having a great time. Have already recommended to other mums. We were lucky with the weather as our party was in the tent in the garden.”

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Posted 1 year ago

Pop Up Arcade is rated 4.9 based on 3,584 reviews