Pop Up Arcade Reviews

Name: Pop Up Arcade
Address: The Old Sun, Crete Hall Road, Gravesend, Northfleet
Rating: 4.94

4.9 Rating 3,476 Reviews

99 %

of reviewers recommend Pop Up Arcade

Company Reviews

Metrics

Info

4.9

Based on 3,476 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 321 3941

Email:

info@popuparcade.co.uk

Location:

The Old Sun, Crete Hall Road, Gravesend
Northfleet
DA11 9AA

Write Your review

Tell us how Pop Up Arcade made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pop Up Arcade 5 star review on 20th November 2024

796

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The kids had a great time and the host (Sam) made our job as parents super-easy! :-)”

Helpful Report

Posted 2 years ago

“From enquiry to completion Pop Up Arcade have been very helpful. Lots of contact and information from polite staff. The party itself was lovely. The party coordinator was so helpful, friendly and polite introducing himself to each and every child as they arrived. He maintained control with 100% fun. He assisted children less skilled with devices and ensured that everyone had a great time. I would highly recommend.”

Helpful Report

Posted 2 years ago

“Wonderful party to celebrate my sons 10yr old birthday. 20 kids, all enjoyed the gaming. Tent outside worked well and VR and racing chairs were a hit. Ben was amazing with children , will book again next year.”

Helpful Report

Posted 2 years ago

“Excellent host. Arrived 1 hour in advance to set everything up and was very engaging with us and the guests. Our son and all the guests thoroughly enjoyed the party. Highly recommend.”

Helpful Report

Posted 2 years ago

“The PERFECT Party for my 9yr old! Great company to deal with, happy kids all round x”

Pop Up Arcade 5 star review on 14th September 2022

Helpful Report

Posted 2 years ago

“We used Pop Up Arcade for my son's 9th birthday, 17 kids. They were brilliant, from the communication when booking to the actual party which was such a hit. Our party host was great, arrived on time, managed all the overexcited kids brilliantly, and they are still talking about it days later. I've no doubt we will be back.”

Helpful Report

Posted 2 years ago

“Brilliant service all round. Kris was great with children ages 6-9 years. Will be recommending to all my friends.”

Helpful Report

Posted 2 years ago

“Great company to deal with , Harry arrived on time, set up and got going .. my 8 Yr old absolutely loved his joint party and all the friends were buzzing with excitement afterwards ! Would definitely recommend , thank you so much😊”

Helpful Report

Posted 2 years ago

“My son has been having these parties for years and loves them. I love them too because I don't have to entertain anyone!”

Helpful Report

Posted 2 years ago

“Our experience with Pop Up Arcade has been excellent. The communication was positive at all times. We had to cancel our first booking due to COVID, and they made the rebooking process so easy and were super understanding. So we were able to rebook for this September. Emma, the host of our party, was lovely. She ensured the children were engaged and playing in partnerships at all times, and she was quick at setting up and unsetting the tent. We helped her because she had so much to carry and set up, and she had to go one floor up, but we were very happy to do so because she had a lovely, outgoing and caring personality. Overall we were delighted with our experience with Pop Up Arcade, and I recommend it to any parents whose children love playing games and ask their parents for a birthday party to play games with their friends. The children were very happy and had a great time!”

Pop Up Arcade 5 star review on 8th September 2022

Helpful Report

Posted 2 years ago

“I hired the Pop Up Arcade for my son's joint birthday party. All 18 kids loved it (2 hours went by in a flash) and their parents were also impressed. Kevin was a fantastic host, he got on well with the kids and made the party great fun and one to member.”

Helpful Report

Posted 2 years ago

“Ten 9 year olds had a fantastic time for 2 hours (paid for the extra half hour which i recommend), played their fave games and were extremely well looked after by Chris. They had to dragged out for pizza and would have stayed in there all afternoon if they could! Chris was brilliant with the kids and very courteous / professional. Highly recommended and will no doubt use your services again”

Helpful Report

Posted 2 years ago

“Fantastic fun and so parent friendly my son loved his birthday party.”

Pop Up Arcade 5 star review on 7th September 2022

Helpful Report

Posted 2 years ago

“My 8 yr old son and friends had the best time at the party. 15 kids were thoroughly entertained for 1.5hrs! Our games master Ben was amazing, nothing was too much trouble and he was great with the kids. Id recommend to anyone with a video game crazy child.”

Helpful Report

Posted 2 years ago

“The children really enjoyed the activities and there was good support from the staff member on the day”

Helpful Report

Posted 2 years ago

“Brilliant, professional and fun”

Helpful Report

Posted 2 years ago

“The guys from pop up arcade were great. Really responsive and kept us informed including on the day. Brilliant party and the kids had a fantastic time. Thanks Sam!!”

Helpful Report

Posted 2 years ago

“Pop up Arcade provided an excellent 11th birthday party for my son. The kids thoroughly enjoyed it and the party host Kevin was amazing and engaging with the kids. Highly recommend. Thank you so much 😊”

Helpful Report

Posted 2 years ago

“I was really impressed with Pop Up Archade and wouldn’t hesitate to recommend them. They came 45 minutes early to set up and were really polite and efficient. When the guests arrived our guide dealt skilfully with 9 children ranging in age from 4-10, and everyone had a great time. I couldn’t ask for any more really!”

Helpful Report

Posted 2 years ago

“We had a lovely party for my 9 year old autistic son. Dilly was knowledgable about what his additional needs might be and flexible and accommodating. It’s our second party with you and we will probably use you again next year!”

Helpful Report

Posted 2 years ago

Pop Up Arcade is rated 4.9 based on 3,476 reviews