Pop Up Arcade Reviews

Name: Pop Up Arcade
Address: The Old Sun, Crete Hall Road, Gravesend, Northfleet
Rating: 4.94

4.9 Rating 3,485 Reviews

99 %

of reviewers recommend Pop Up Arcade

Company Reviews

Metrics

Info

4.9

Based on 3,485 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 321 3941

Email:

info@popuparcade.co.uk

Location:

The Old Sun, Crete Hall Road, Gravesend
Northfleet
DA11 9AA

Write Your review

Tell us how Pop Up Arcade made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pop Up Arcade 5 star review on 27th November 2024

797

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic party . My son and his friends really enjoyed themselves. Jordan was brilliant. Thank you x”

Helpful Report

Posted 3 years ago

“Pop Up Arcade hosted a great party for my son, it was so easy for me as they did everything, I just had to supply one plug socket! The kids had a great time and loved all the gaming options, the tent was brilliant and when they'd left it was as if they'd never been there.”

Helpful Report

Posted 3 years ago

“Had an amazing experience for my 8 year olds birthday. Pop Up Arcade were a pleasure to deal with from beginning to end. Would highly recommend them.”

Helpful Report

Posted 3 years ago

“My son had a great 11th birthday. All kids enjoyed it very much.”

Helpful Report

Posted 3 years ago

“My son really enjoyed it and so did his friends - only criticism would be to have a fan in the tent as it got very hot”

Pop Up Arcade 5 star review on 9th June 2021

Helpful Report

Posted 3 years ago

“The pop up arcade was fantastic! The children really enjoyed it at all ages from 4 to 11! I was totally jealous of the children (busy being host) and we had great support from Hannah so we are really grateful! Thank you so much. Let's get an adult version next!”

Helpful Report

Posted 3 years ago

“My son had the best time, he was so happy to have this experience and to play with his friends all together like this. Love the concept and price. He has the extra gaming chairs and 30 mins - worked perfectly. Jordan was a hero. Calm and collected. He rolled in with his super chill, popped up the tent and all the kit. Helped all the kids and taught them how to drive F1 style. He was polite and really made the party. Can't speak highly enough of him. Massive thanks would highly recommend. P.S I have parental consent to share pictures of all the kids”

Pop Up Arcade 5 star review on 7th June 2021

Helpful Report

Posted 3 years ago

“My son and his friends had a great time. The gentleman turned up in plenty of time to see up. Very polite and gave an excellent service. Highly recommended.”

Helpful Report

Posted 3 years ago

“Our host was brilliant. Acki made sure that our son and his friends had a great time. All the equipment worked well. The tent could have been a bit bigger. Would book again!”

Helpful Report

Posted 3 years ago

“Absolutely fantastic service. Everyone thoroughly enjoyed themselves and everyone we’ve told us jealous they weren’t invited. Our host was really friendly and made sure everyone had a great time. We’ll be repeat customers for sure!!!”

Helpful Report

Posted 3 years ago

“The pop up arcade was a fun way for 8 year old boys to celebrate a birthday. The VR mask was received really well by the boys and the host was amazing !!!!”

Helpful Report

Posted 3 years ago

“Amazing. The host was great. Recommended it to lots of people already Tedla”

Helpful Report

Posted 3 years ago

“Fantastic service - hired for my sons 11th birthday and the customer service from start to finish was excellent, the host was brilliant and boys throughly enjoyed the gaming tent!”

Pop Up Arcade 5 star review on 3rd June 2021

Helpful Report

Posted 3 years ago

“The pop up tent was great, but the experience would have been better if George engaged with the kids that were playing inside the tent. George came early to set up, however after setting up the kids, he sat outside the tent on his phone looking bored, and the kids would come out and play inside and pop back in. Not quite the experience I was hoping for.”

Helpful Report

Posted 3 years ago

Hi Stella, Thank you so much for the feedback and we're really sorry we didn't quite live up to our standards on the day. George is normally a fantastic host (you can see many great reviews for him posted here), unfortunately, your party happened to fall on the hottest day of the year and the heat had gotten to him while setting up the equipment. We encourage our hosts to bring plenty of water and pace themselves in hot weather but this being his first summer with us, I think he underestimated the heat. On reflection, he should have made you aware of his condition but he didn't want to make a fuss and detract from the party. I believe he did recover towards the 2nd half of the party but we still should have done a better job of communicating with you on the day.

Posted 3 years ago

“Thank you so much for my sons party yesterday! Arrived in plenty of time and set up very professional and really quick, our party host Sam was very polite and friendly. I would definitely recommend and will also be booking for my other son birthday”

Helpful Report

Posted 3 years ago

“This was a great party for my son's 8th birthday. He and his friends were entertained the entire time and all I had to do was give out food. A really cool party. Definitely recommend.”

Helpful Report

Posted 3 years ago

“We've used Pop Up Arcade a few times and they are amazing! I cannot recommend them highly enough. All of the kids at the party loved the fact that they were playing games consoles in a tent in the garden. We were also very impressed with the way they dealt with the Covid rulings. Sam was our host and he was brilliant.”

Helpful Report

Posted 3 years ago

“Pop up arcade ran a great birthday party for my son and his friends. Everything was set up and ready to go in no time and the host was great with the kids encouraging and helpful. Would definitely recommend pop up arcade to others.”

Helpful Report

Posted 3 years ago

“My son and his friends had a great time at his gaming party. We were really pleased with the service and communication from Pop Up Arcade and would definitely recommend! Thanks.”

Helpful Report

Posted 3 years ago

“The Pop Up Arcade provided the best birthday party my 7 year old could have asked for. The communication was fantastic. On the day Sam arrived and had the arcade set up in no time. He spent the whole time helping the children play. The party was the talk of the playground the next day. I would highly recommend this company and will definitely use again”

Pop Up Arcade 5 star review on 1st June 2021

Helpful Report

Posted 3 years ago

Pop Up Arcade is rated 4.9 based on 3,485 reviews