Pop Up Arcade Reviews

Name: Pop Up Arcade
Address: The Old Sun, Crete Hall Road, Gravesend, Northfleet
Rating: 4.94

4.9 Rating 3,476 Reviews

99 %

of reviewers recommend Pop Up Arcade

Company Reviews

Metrics

Info

4.9

Based on 3,476 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 321 3941

Email:

info@popuparcade.co.uk

Location:

The Old Sun, Crete Hall Road, Gravesend
Northfleet
DA11 9AA

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Pop Up Arcade 5 star review on 20th November 2024

796

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pop Up Arcade put on a wonderful party for us. Everything was so efficient and the hosts were exceptional. All the children had a wonderful time and I couldn't recommend this highly enough. A brilliant idea, brilliantly done.”

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Posted 1 year ago

“The process of booking through to the event was so easy and on the day Ben the host ran everything so well.”

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Posted 1 year ago

“It was an excellent event. My son and his friends enjoyed it a lot. Lewis, the host was very helpful as well as efficient. We didn't even feel that he was with 17 children in the garden. We have recommended the Pop-Up Arcade to all of his friends. I am sure you will get many calls soon.”

Pop Up Arcade 5 star review on 15th February 2023

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Posted 1 year ago

“A great idea for a kids party. Set up was easy and the kids all had a great time. It was hassle free for the parents! There was great communication from the team on the lead up to the day. All my questions were answered well and quickly. It was great to do something different at a reasonable cost. Would highly recommend”

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Posted 1 year ago

“Jordan was amazing,good time had by all Will be recommending to friends family”

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Posted 1 year ago

“Kevin was absolutely brilliant with the kids today. Party was seamless and everyone had a brilliant time. Thank you so much, we'll definitely be returning in the future!”

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Posted 1 year ago

“The kids all loved Pop Up Arcade and had such a great time. Jordan ran the whole event so smoothly and the set up/clear up was completely painless with everything left immaculate. Definitely the easiest kids birthday party I’ve ever hosted! Thank you so much”

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Posted 1 year ago

“Amazing party, hassle and stress free. The boys loved it. Would highly recommend”

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Posted 1 year ago

“Great party for a 7 year old, everything was set up and the host was really friendly I'd definitely use again, all the kids at the party said it was the best party they've been to. Great value for the price.”

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Posted 1 year ago

“Great party. A very happy 12 year old. The communication in advance was good. The party host was very friendly and helpful. All ran very smoothly and according to plan. Would recommend.”

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Posted 1 year ago

“I was really nervous when I hired pop up arcade as this was they first time I had planned a VR party for my kids. Kevin and Ben did a fabulous job at setting up the space in the house with caution and introducing the game to the kids. They were very good at minding the kids and making sure the kids had fun while keeping a safe distance from each other. The games were really fun and all the kids enjoyed the party. I will be hiring them again for my future events.”

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Posted 1 year ago

“Had this for my Sons 10th birthday. All the kids absolutely loved it. Great to able to do all this in our home. Gave them more time to have fun either side of the gaming. Josh was amazing. His interaction with all the kids was great. He gamed with them and game them loads of tips. I could just sit back and let them all enjoy themselves. Very much recommend”

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Posted 1 year ago

“Best birthday party ever!!! Would definitely recommend! Harry was super professional! Very good communication during the booking process until the day of the event!”

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Posted 1 year ago

“My son was very happy with his Pop Up Arcade party. So much so that he wants another Pop Up Arcade next year! The person attending was helpful and professional.”

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Posted 1 year ago

“11 year olds had the most fun time. Masterfully setup and run by the game master. Knowledgable on the games and helpful. My son was very pleased with the party.”

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Posted 1 year ago

“We used Pop Up Arcade for son's 10th birthday. The kids all loved it and even asked if they could come again next year. We paid a little extra for the two racing cars and extra large screen, and it was well worth it. My son hogged the racing game. The virtual reality goggles were a hit too. Harry, the games master from Pop Up Arcade, was a wonderful fair and organising and helping all the kids with the games. I'd definitely recommend it and will be doing it again next year!”

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Posted 1 year ago

“A great option for a party at home - we had a group of 11-year-olds who enjoyed trying out the variety of games available. The host was on hand to help them get started and provide any technical support. Set-up and clear-up was straightforward and communication with the team was good all the way through the process. Would 100% recommend Pop Up arcade.”

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Posted 1 year ago

“This has been a second party we booked with Pop Up Arcade. Ben was great with the kids, he was engaging all the children. My son said that it was best party ever and all the guests were commenting how much fun they had. I will defiantly be booking again! And I recommend to any friends.”

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Posted 1 year ago

“I would recommend this to everyone. The kids loved it. Sam was fabulous and engaging. He stayed with the kids throughout and assisted them of there was any help.”

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Posted 1 year ago

“Excellent equipment , car racing very popular , but a little upset the two hosts went on the car racing for around 15 minutes of our hour and half booking , the hosts wanted to challenge one of our service users to a race , but at the same time one of our service users was waiting to have ago , the service user did get a short go but at 8 o’clock the host said time was up , if the had allowed him to carry on playing till 8.10pm I would not be upset .”

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Posted 1 year ago

Hi Darren, Very sorry if there was some confusion with the racing seats, with this being an event for adults with physical and learning disabilities we found communication a little tricky on the day. Challenging our guests to play against us is something we do to actively encourage everyone to get involved in the event. In this case, one of the guests seemed to be struggling to get involved and our host took the empty racing chairs as an opportunity to encourage them to play by challenging them to a race. Our hosts genuinely had no idea that someone was waiting to have a go, had they known that someone was waiting for a turn they would have happily given up their seat. We were also never asked to stay any longer, had our hosts known that someone felt they missed out they would have absolutely stayed the extra few minutes. I think if we have the opportunity to work together again we should maybe arrange a call beforehand to develop strategies to help us all communicate better on the day.

Posted 1 year ago

Pop Up Arcade is rated 4.9 based on 3,476 reviews