Pop Up Arcade Reviews

Name: Pop Up Arcade
Address: The Old Sun, Crete Hall Road, Gravesend, Northfleet
Rating: 4.94

4.9 Rating 3,476 Reviews

99 %

of reviewers recommend Pop Up Arcade

Company Reviews

Metrics

Info

4.9

Based on 3,476 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 321 3941

Email:

info@popuparcade.co.uk

Location:

The Old Sun, Crete Hall Road, Gravesend
Northfleet
DA11 9AA

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Pop Up Arcade 5 star review on 20th November 2024

796

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company right down from the concept, customer service and party experience on the day. Both our kids loved their respective parties. We’re repeat customers and can’t recommend highly enough.”

Pop Up Arcade 5 star review on 16th October 2022

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Posted 2 years ago

“Your company were great and you were very flexible and really did your best to ensure the kids had fun.”

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Posted 2 years ago

“We booked Pop Up Arcade for the second time. My boy turned 9 and he wanted the same party as last year. Everything was as excellent as last time. The setup, the session and the fun. The host Kevin was fantastic with the kids. They all had such a great day. Thank you!”

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Posted 2 years ago

“Booked for my sons 14th birthday, he and all the invitees absolutely loved it!! They were super excited the whole way through and had professional help by Samuel the pop up arcade host! So friendly and helpful. I would definitely recommend to family and friends”

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Posted 2 years ago

“To make my booking I called direct, the person on the phone explained the process perfectly and was super helpful. On the day Will arrived nice and early to get setup, he was very polite and was great with the kids. WHen the party was finished WIll cleared away very efficiently. We have already recommended your services to our friends. Many thanks.”

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Posted 2 years ago

“Thank you so much for such a fantastic party. The kids absolutely loved it from start to finish. Would highly recommend this to anyone. Great fun!”

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Posted 2 years ago

“Our whole experience with Pop Up Arcade was so positive - from ease of booking, clear and timely communication in the lead up to the party and a wonderful host on the day. The set up and disassembly of the tent was seamless, the kids loved the games and the host was so helpful and kept them entertained the entire time. Would highly recommend for a fun and stress free party!”

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Posted 2 years ago

“Chris was a brilliant host, setting up super quickly with no fuss. Making care of all the children for the whole session and helping them to work out new games. The pack up was quick and easy. I definitely recommend Pop Up Arcade for future parties! Thank you!!”

Pop Up Arcade 5 star review on 13th October 2022

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Posted 2 years ago

“The host Kyle was very polite and friendly and arrived in good time to set up for the party. The kids all had a brilliant time in the gaming tent and everything went smoothly and to plan. I would highly recommend this company and would definitely use them again in the future for my children’s parties.”

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Posted 2 years ago

“We booked these guys for my sons 10th birthday and it was absolutely brilliant! The booking process was so easy and communication excellent. The guy arrived early on the day ad set the tent and equipment up in our back garden. All the boys absolutely loved it! The guy (sorry can’t remember this name) was really great with the kids and knew all about every game. Highly recommend!!!”

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Posted 2 years ago

“Booked Pop up arcade for my sons 10th birthday party. Great communication from pop up arcade leading up to the event, prompt and professional, during the set up they even added in the racing chairs from another event which was amazing. All the children had an amazing time cannot wait to book them again.”

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Posted 2 years ago

“My 9-year-old son really enjoyed his party. All the kids loved it and the Games Master took care of everything leaving the adults relaxed / a bit jealous that we weren't playing the games too.”

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Posted 2 years ago

“Before the party, the team communicated clearly and promptly and were happy to make changes to my order for a nominal fee. On the day, I had an email and text to confirm that someone would be with me an hour before the party to set up. Mitchell arrived early and was fantastic with the kids. I can't recommend this company highly enough. They were superb to deal with from start to finish and my son had a wonderful party and his friends were entertained throughout by the huge range of consoles and games. Would certainly use again.”

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Posted 2 years ago

“We have had 10boys attending to our birthday party and I must say every single one of them were super impressed (including my husband :-D). The gaming part was really great entertainment for kids and I on the other hand appreciated the cleanliness of all the equipments, cushions and racing wheels/chairs. Also our guy Will was very professional and on hand to everyone who needed help. I just can't recommend it enough! For us it was simply the BEST birthday party we've ever had! Everyone was thanking us for a fantastic time even a week later. ;-) Just brilliant!”

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Posted 2 years ago

“Great service and quality would use again. Booking: simple. Regular communications via email (automated) but good to have some contact. When Liam turned up he setup swiftly without fuss, and ran the party well enough to cater for 10 gaming-mad boys. Think there could have been more direction on rotating games but also accept that he was led by the birthday boys - so no complaints! Would certainly recommend.”

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Posted 2 years ago

“Fantastic party - our host kept 14 children entertained and facilitated the games as well as setting up and taking down all the equipment. Our 10yr old loved it! Highly recommend”

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Posted 2 years ago

“Just fantastic. Sam was really friendly from the get go. He set up quickly asking the boys which games they'd prefer and putting them at ease. He was great with all the kids and tidied away quickly afterward. Amazing fun and no mess! It was so quiet indoors whilst the party went on that us parents actually managed to catch up! So easy and lots of fun. What's not to like? Highly recommended!”

Pop Up Arcade 5 star review on 28th September 2022

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Posted 2 years ago

“Fantastic party for 13 active boys - Ben (I hope I got the name right), our host, was amazing, patient, just the nicest person who somehow managed to control all these boys! I would definitely recommend this, made the whole party a lot more manageable and fun. The birthday boy loved it :)”

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Posted 2 years ago

“Second time using Pop Up Arcade. First time for 8x 11 year olds in my lounge - very friendly and professional, kept all kids engaged and great games too. Second time for 30x 7 year old kids in a hall. Again, came early to set up, lots of different games, all kids were engaged throughout and they helped solved problems quickly and efficiently. Would definitely recommend!”

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Posted 2 years ago

“Flawless experience! On time, friendly, kind, patient with the kids. A great experience all round!”

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Posted 2 years ago

Pop Up Arcade is rated 4.9 based on 3,476 reviews