Pop Up Arcade Reviews

Name: Pop Up Arcade
Address: The Old Sun, Crete Hall Road, Gravesend, Northfleet
Rating: 4.94

4.9 Rating 3,501 Reviews

99 %

of reviewers recommend Pop Up Arcade

Company Reviews

Metrics

Info

4.9

Based on 3,501 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 321 3941

Email:

info@popuparcade.co.uk

Location:

The Old Sun, Crete Hall Road, Gravesend
Northfleet
DA11 9AA

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Pop Up Arcade 5 star review on 8th January 2025

799

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mick was excellent! He set up early and really quickly. He was brilliant with the kids. He kept them entertained for the full 90 mins and ensured everyone was involved. Then he tidied everything away leaving no mess! Thank you for an amazing party!”

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Posted 1 year ago

“Excellent party host (Lewis), who handled the children extremley well and a friendly guy. Very impressed and shall most definately recommend your services to friends and family. You've made a 8 year old VERY happy. Two weeks later he is still saying that was the best party EVER! So thank you all for doing such an amazing job! 🥳”

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Posted 1 year ago

“What a brilliant day! So good, we had to extend the party twice!!! Chris was amazing with the kids and i could have asked for more from the company! My daughters 10th party was a HUGE HIT !!”

Pop Up Arcade 5 star review on 11th June 2023

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Posted 1 year ago

“From first contact right through to the party, amazing! Quick response to emails, accommodated a time that wasn’t available on their website and super easy to book! The party itself was fantastic, the kids loved the tent and the games master was great with the kids. Couldn’t have asked for more! Would highly recommend and will definitely book again in the future.”

Pop Up Arcade 5 star review on 7th June 2023

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Posted 1 year ago

“Was most definitely the best party I've ever done. The kids got in the tent and I didn't hear from them again until the end. They all thoroughly enjoyed themselves. I even had a neighbour tell me how lovely the host was to the children, he thought it was a relative.”

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Posted 1 year ago

“As children get get older sometimes planning what to do for their birthdays can be a difficult decision. You don’t necessarily want to do what their friends have done before and you want to make their birthday special and unique. So finding Pop up Arcade was a real relief and such a fab idea for my sons 9th birthday! Booking the gaming party was super easy and straight forward and communication from Pop Up Arcade with a few simple questions and reminders before the big day was great! I decided on an Indoor set up for up to 10 children and the space was perfect. Suhill turned up on time, was professional and friendly and eat up everything in good time. He stayed with the children thorough out making sure they were comfortable and had everything they needed. Thank you Pop Up Arcade, my son and his friends had a blast and his friends have even said they would like a gaming party for their birthdays. I would definitely use again and next I am thinking of doing the outdoor girls tent one for my daughter. ⭐️ We had toon The children had a blast!!”

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Posted 1 year ago

“I can not explain how amazing it was! My kids and there friends loved it! The host was very helpful and kind..”

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Posted 1 year ago

“Brilliant party. All set up early and efficiently. Friendly staff and kids were very happy. Would book again. Many thanks.”

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Posted 1 year ago

“Party itself was great, host was really lovely also. One thing that made me a bit uncomfortable was that the host once at the venue was offering multiple extra items, gaming time, for extra cost. It threw me as I didn’t know this would happen, and my kids were listening and excited for the extra items that we sadly had to decline in front of them.”

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Posted 1 year ago

Hi there, I'm really glad to hear that everyone had a fantastic time! I'm sorry to hear about that awkward moment though, and I hope it didn't impact the overall experience too much. At our company, we always strive to be as flexible as possible. That's why we can easily upgrade or downgrade packages with very little notice. To ensure that everything goes smoothly, we usually like to check at the start of the party to confirm that the package we've booked is definitely the right fit for you. Thanks again for your feedback, and please don't hesitate to reach out if you have any further questions or concerns.

Posted 1 year ago

“My son and his friends all had a fantastic time, would definitely recommend!”

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Posted 1 year ago

“Liam (the games master) was absolutely brilliant with the children and the grow ups. He made sure everyone had a turn and kept everything in order. He did such an amazing job, that the children didn’t even come out of the pop up tent! Highly recommend the pop up arcade and will definitely be booking them again, very soon. 10 out of 10!”

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Posted 1 year ago

“Fantastic party. Great set up and happy to help whoever needed it. Would highly recommend to anyone!”

Pop Up Arcade 5 star review on 31st May 2023

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Posted 1 year ago

“I booked a 5 guest party for my sons 11th birthday, so easy to book! He & his friends had an amazing time. Our Games Master Sam arrived in plenty of time & explained how it all works. He set up in the garden, guests arrived & the gaming started. I booked a 2 hour party, a gaming chair for the birthday boy & we were able to hire extra screens & an extra VR headset as we were the last party of the day. Sam made sure everyone was happy & they all had a fantastic time. If you want a party to remember I would definitely recommend Pop Up Arcade.”

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Posted 1 year ago

“Prompt, fun and my son loved his retro/gaming moving a way party. It gave him special memories hanging out with his friends. Thank you!”

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Posted 1 year ago

“Our party through Pop Up Arcade could not have gone more smoothly! We were able to host a small group in our own flat, they brought everything and couldn't have been nicer or more expert at interacting with the kids if things ever started to take a competitive turn. After some gaming, we went outside for cake and running around and it was all a great balance. Birthday parties made easy with a theme that everyone liked even those who weren't super into gaming (a VR set and Occulus were also available). Would highly recommend booking your party through Pop Up Arcade!”

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Posted 1 year ago

“My son loved his party host was great really helped the kids . All the kids enjoyed it all ages the price was great for what you got . Thank you pop up arcade”

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Posted 1 year ago

“On time, professional and friendly.”

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Posted 1 year ago

“Son had a fab 8th birthday party! The whole thing was really easy and our host was great at setting everything up and keeping the children playing games. Highly recommend!”

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Posted 1 year ago

“We loved the gaming party and tent we booked with Pop up Arcade. Emma was fantastic! She arrived promptly, set up really quickly and was great with the kids. Emma had just the right mix of fun, friendliness and authority to enable her to quickly organise the kids so they were gaming within minutes of the tent being ready. She gave them clear and simple instructions that enabled them to get the most out of the experience. Our 9 year old son said she was "cool" - can't get a better endorsement than that! Emma is a huge asset to her team - thank you so much for making our child's party so special!”

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Posted 1 year ago

“Dan was amazing, he arrived early and set up quickly. He was great with the kids who enjoyed my son's birthday. The kids loved the different games available.”

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Posted 1 year ago

Pop Up Arcade is rated 4.9 based on 3,501 reviews