Pop Up Arcade Reviews

Name: Pop Up Arcade
Address: The Old Sun, Crete Hall Road, Gravesend, Northfleet
Rating: 4.94

4.9 Rating 3,476 Reviews

99 %

of reviewers recommend Pop Up Arcade

Company Reviews

Metrics

Info

4.9

Based on 3,476 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 321 3941

Email:

info@popuparcade.co.uk

Location:

The Old Sun, Crete Hall Road, Gravesend
Northfleet
DA11 9AA

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Pop Up Arcade 5 star review on 20th November 2024

796

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking was straight forward and the host arrived in good time on the day to set up. The children absolutely loved being in the tent and we didn’t see any of them for the full 1 1/2 hours! Would recommend!”

Pop Up Arcade 5 star review on 10th July 2024

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Posted 4 months ago

“The best party experience ever for my child and his friends. They loved all the games. The personalised T-shirt and the sweets were also amazing. Thanks for making our day so special. The host was also brilliant with the kids.”

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Posted 4 months ago

“Brilliant party, kept informed about the plans and party ran seamlessly. The kids loved it. Thank you. Would definitely recommend.”

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Posted 4 months ago

“Very well running and kids had a lovely time thank you x”

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Posted 4 months ago

“Pop up Arcade was a brilliant set up for our birthday party for our son’s 7th birthday. We had 2 tents for 24 kids and everyone had a great time. Chris and Chris were great also.”

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Posted 4 months ago

“Overall the pop up arcade was great. Kids enjoyed themselves. Setup took longer and kids were waiting around. The creeper and among us suits were meant to be set up so kids could greet their friends but they weren’t brought out until the end. This delayed the cake cutting and the food and parents were leaving with their children with takeaway boxes. I just felt it was very delayed. The tent was dirty on the floor and smelled very very musty. Really need to wipe it down with antibacterial spray and clean it properly. Not great for asthma sufferers”

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Posted 4 months ago

“My son had VR gaming party for his 14th birthday with Kevin hosting. I must say Kevin was a fun host and engaged well with my son and his friends. Will definitely recommend 💯✌🏽”

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Posted 4 months ago

“Amazing experience from the start to finish! I would highly recommend it to everyone. My 9 years old son had a great time and he already announced that he wants to book Pop Up Arcade next year🙂”

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Posted 4 months ago

“Pop Up Arcade did it again, second year in a row. It has to be the smoothest birthday party ever, from booking it, to on the day. Everyone is lovely. Highly recommend them. Thanks Di x”

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Posted 4 months ago

“The party host was brilliant and ensured my son and his friends had a great time. He was on hand at all points to make sure the children knew what to do and helped them with any questions they had about the games. My only criticism is that I think the main office could have been helpful and more easy to contact - I had some queries immediately before the party and no one responded to my phone calls and emails. But in terms of the party host and the actual party it was great.”

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Posted 4 months ago

“My son and his friends absolutely enjoyed the day Mitch kept an eye on them and was so very helpful and patient, we didn’t even had to be in the same room as them! I would definitely use them again!”

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Posted 4 months ago

“Kids loved it and were entertained. Mike was great with them.”

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Posted 4 months ago

“Had a party for my 8-year old and it was fantastic! The game master was brilliant and managed to keep the 15-boys engaged for 90-minutes - very impressive! Would strongly recommend!”

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Posted 4 months ago

“I cannot recommend Pop up Arcade enough! From the booking process to the experience on the day, it was, easy, adaptable and enjoyed by everyone at the party. I went for the outdoor all-weather tent and the car racing. On reflection the addition of that might have made the tent a little small but we never had 20 in at the same time so it worked out fine. Booking on line was easy, payment options flexible as the link to pay is sent to you and can be accessed mutliple times, though payment is not due until after the event. This allowed me to make smaller payments up until the day after the event. I made several changes to number between booking and the event and the team helped with patience each time. The 10/10 for booking process and flexibility. The offer is way more than just the gaming. The T-shirt for the birthday child is such a nice touch, and my son loved his personalised T-shirt and wore it on the day. So one less thing for me to think about. They sent sweets with bags so you can set up a sweet station (Halal and Vegan available and it would be good to ensure these are marked on the packet) and a magazine which made a great party favour. It was great to have that aspect of the party - outfit for birthday boy, sweets and favours all managed for me. So again 10/10 in supporting party planning. On the day I cannot praise Mike enough. The party had a real mix of age ranges from the Birthday boys four year old brother to a 14 year old and all ages in between (not to mention some of the adults wanted to check out the tent). Mike managed this really well, everyone had age appropriate activities and he even did well to include those grown-ups not using the tent with a fun VR experience. It felt as if everyone was invovled in the party which went beyond what I had expected and that is a credit to Mike. The additional dress up outfits were also really fun and the birthday boy and others loved to dress up in them. 10/10 for the experience on the day. I really recommend this experience. Thank you for a memorable 10th Birthday party for my boy.”

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Posted 4 months ago

“My son had a brilliant time today at his party. Mike & Dennis were very good. They engaged with the children and the adults and made sure everyone had a great time and was involved. Good communication from the company throughout the whole process and answered any questions we had very quickly. I would definitely recommend this. Thank you, everyone had so much fun”

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Posted 4 months ago

“Pop Up Arcade provided the entertainment for my son's 9th birthday for 10 children. The communication with the company was excellent and we were pleased with the package we chose as my son received a gamer t-shirt and we had some pick and mix and a magazine each to add to the party bags. The set up on the day was swift and all the kids enjoyed the range of games they could play.”

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Posted 4 months ago

“We were so impressed by Pop Up Arcade -from booking until the party the communication was great and Dilly was amazing! My son and his friends all had a fantastic time and we were able to relax while the party was in full swing and Dilly did all the hard work! Would 100% recommend!! Really good value and a great touch receiving the t shirt, magazines and sweets in advance. Thank you again for an amazing party!!! Xxx”

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Posted 4 months ago

“Great party - the person came, set up, took the kids (who had a blast), and aftewards cleared up. Would 100% recommend, really great company.”

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Posted 4 months ago

“Really easy to book. There was a good selection of ages appropriate games, they were really good with helping the kids get started and trouble shooting. Very professional and the personalised t-shirt was a huge hit”

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Posted 4 months ago

“Great party provider, our kids had a great time - thank you!”

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Posted 4 months ago

Pop Up Arcade is rated 4.9 based on 3,476 reviews