Pop Up Arcade Reviews

Name: Pop Up Arcade
Address: The Old Sun, Crete Hall Road, Gravesend, Northfleet
Rating: 4.94

4.9 Rating 3,538 Reviews

99 %

of reviewers recommend Pop Up Arcade

Company Reviews

Metrics

Info

4.9

Based on 3,538 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 321 3941

Email:

info@popuparcade.co.uk

Location:

The Old Sun, Crete Hall Road, Gravesend
Northfleet
DA11 9AA

Write Your review

Tell us how Pop Up Arcade made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pop Up Arcade 5 star review on 19th February 2025

Asha

Pop Up Arcade 5 star review on 15th February 2025

Anonymous

Pop Up Arcade 5 star review on 1st February 2025

Naomi

Pop Up Arcade 5 star review on 20th January 2025

Snehal

808

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello The host you sent was very good, my boys had a great time at the party and she handled the whole thing from start to finish really well, even though she had a room full of very excited and hectic kids, I could not have coped! I would say that the bean bags and floor covers looked very tired and used and the light up chair I paid extra for as a special treat for the birthday boy he did not sit in. The head to head racing I would say was a worthwhile extra but not the chair, and the vr didn’t seemed to have run out of battery when I popped in so not sure that was worth it either. But the young girl that you sent was great and the kids loved her.”

Pop Up Arcade 4 star review on 16th March 2022

Helpful Report

Posted 2 years ago

“It was an ace party - the boys adored it and Kevin kept them all in line but made it fun!”

Pop Up Arcade 4 star review on 2nd March 2022

Helpful Report

Posted 3 years ago

“WE booked gaming party for 15 Children. They enjoyed the tent but were very disappointed they couldn't play fortnite 😕 Antony the host was very friendly. I personally didn't think the tent could fit anymore than 15... My son and his friends didn't think much of the goat simulator. Would have preferred something else...”

Helpful Report

Posted 3 years ago

“Great price, Brilliant service and easy to book and pay. The kids loved the set up. The only reason I didn’t give 5 stars is that I’d like to have seen more interaction with the kids, perhaps planning tournaments or giving ideas on what to build on things like Minecraft etc I have however recommended them already and will def use them again!”

Helpful Report

Posted 3 years ago

“Absolutely brilliant. My 9yr old son and his friends thoroughly enjoyed it. Anthony was lovely and interacted well with the children. My biggest concern was that it was raining and cold out as we had booked the tent but once it was up and all set up the rain bothered no one at all. The children we so excited and loved the idea of being inside the tent and having the ability to move from console to console. The two hours were fully catered to by the guys and meant that I could switch off with a cup of tea. Outside of fortnite being the go to game they loved the driving chairs. The only thing missing was Roblox as it was a mixed party and a few of the girls would have preferred that. Other than that I would fully recommend pop up arcade.”

Helpful Report

Posted 3 years ago

“Very easy booking process. Excellent communication prior to and after the party. The staff is very polite and friendly. Gaming provided was fun and the time flew by. If I have to make a recommendation it would be to help with the structure of the time, encouraging everyone to move around and try different games. But cant fault them. 11-year-olds party.”

Helpful Report

Posted 3 years ago

“It was magical, different and the host Kevin was good with children. I will recommend it.”

Helpful Report

Posted 3 years ago

“We recently celebrated my son’s 13th birthday. Thanks to Pop Up Arcade, all the kids had great time. Joseppi was on time and was very friendly with the kids. I would recommend Pop Up Arcade for anyone who wants add a bit more fun to their home party.”

Helpful Report

Posted 3 years ago

“The party host was very punctual and polite. Only slight disappointment was that there was no VR equipment as stated in the booking summary.”

Helpful Report

Posted 3 years ago

“My son had the best time at his Pop Up Arcade 10th birthday party and was the envy of his friends. Dilly was a very approachable host and made sure everyone (including my younger 5 year old) kept their game controller digits moving constantly. The team went above and beyond to smooth out a few organisational hiccups (made by me), and so, as a frazzled mum in charge of ten boys, I was super grateful! Thank you”

Helpful Report

Posted 3 years ago

“Pop Up Arcade are great - the setup was really quick and Hannah was fantastic; from getting everything ready to helping the young people when they had any problems/questions. I felt that maybe two members of staff could have been on hand, although maybe that would have been the case if we pre-booked the VR headset (instead of deciding on the day). The only other bit of feedback would be to maybe space out the screens/bean bags a bit more when in a hall setting? But apart from that, really happy with the experience!”

Pop Up Arcade 4 star review on 15th October 2021

Helpful Report

Posted 3 years ago

“Gintas was a star ! He was amazing on the day and really cheered the team up. He came on time and set up everything. I will definitely book again !”

Helpful Report

Posted 3 years ago

“Our 11 year old son absolutely loved his Pop Up Arcade gaming party in the pop up tent, as did his friends. Our host Dan turned arrived with plenty of time to set up and was very organised. He was a fantastic host and took control of ten active boys very well. Everybody left saying what a great time they’d had. We would recommend Pop Up Arcade.”

Helpful Report

Posted 3 years ago

“The gaming kept 8 nine year olds (and one 41 year old) entertained for 90mins. The range of games - racing, football, goats, Star Wars and VR was good.”

Helpful Report

Posted 3 years ago

“Well organised. Very patient with the children, kept them entertained and explained how to use the equipment for those not so familiar with gaming. Kids had a great time.”

Helpful Report

Posted 3 years ago

“My son’s party was a great success. As it was a hot day it would have been useful if fans had been supplied however we were able to bring 2 out of our house for the tent. They loved the multiplayer games, especially FIFA and Rocket League, howeverJoe was unaware of the list we’d emailed in advance of other games our son had requested which was a little disappointing. All in all they had lots of fun though.”

Helpful Report

Posted 3 years ago

“Impressed with how easy it was to book and price seemed competitive. Host was very good at the party and set up nice and quickly.”

Helpful Report

Posted 3 years ago

“Great party, in fact the easiest I have ever done. The kids were engrossed and Becca took care of everything. She was a great party host. I think the Star Wars 3D and pop up screen for FIFA could have been better - but other than that great.”

Helpful Report

Posted 3 years ago

“Hi Kyle I've clicked on a smiley face! Just wanted to say thanks to George who hosted the party for us. The weather let us down so we had to improvise and move indoors. George took it all in his stride, was extremely polite and developed a great empathy with the kids. My only slightly negative comment would be that you might want to invest in some better quality cushion/beanbags! The old uncovered pillows were a bit tacky I thought.? Regards Becky”

Helpful Report

Posted 3 years ago

“A very successful 9th birthday party for our son. We ended up setting up inside because we were lucky to have the space and it was very wet. Easy to book. Sam, our host was highly experienced, came nice and early and he had the boys so well under control we were twiddling our thumbs, which is a first for a boys party! Recommend.”

Helpful Report

Posted 3 years ago

Pop Up Arcade is rated 4.9 based on 3,538 reviews