Pop Up Arcade Reviews

Name: Pop Up Arcade
Address: The Old Sun, Crete Hall Road, Gravesend, Northfleet
Rating: 4.94

4.9 Rating 3,524 Reviews

99 %

of reviewers recommend Pop Up Arcade

Company Reviews

Metrics

Info

4.9

Based on 3,524 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 321 3941

Email:

info@popuparcade.co.uk

Location:

The Old Sun, Crete Hall Road, Gravesend
Northfleet
DA11 9AA

Write Your review

Tell us how Pop Up Arcade made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pop Up Arcade 5 star review on 1st February 2025

804

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We hired the ultimate party for my 8 year olds birthday party every child said it was the best party they had ever been to our host was great with the kids and all the equipment was amazing and with 20 cildren there was enough for everyone to have a go so know one was left out even us adults 😁 there was a great selection of games for both boys and girls I highly recommend pop up arcade and will definitely be hiring again. Thank you so much for an amazing experience xx”

Pop Up Arcade 5 star review on 7th May 2018

Helpful Report

Posted 6 years ago

“The party host was very friendly, helped the children with games new to them, and played with them if anyone was on a game no-one else wanted to play. I received both an e mail and a text on the day to say pop up arcade were on their way, which was re-assuring. The children all really enjoyed the party and I would certainly recommend this company. Many thanks.”

Helpful Report

Posted 6 years ago

“Without any fuss Pop Up Arcade turned up for my 10 year olds birthday. Rob set up very quickly in the front room. For an hour and a half 8 kids really enjoyed themselves playing on a variety of consoles and games including the VR headset which was a great hit! Rob kept everyone engaged and trying new games the whole time no matter what the gaming standards of the kids. I would definitely recommend them. Thanks guys!”

Helpful Report

Posted 6 years ago

“Thank you so much for the birthday party! The guys were excellent and my 9-year old son and his friends had an awesome time! The virtual reality gear in particular was very popular and I’m glad we chose the package with the racing seats. Would definitely recommend. Best wishes”

Helpful Report

Posted 6 years ago

“They were very organised and easy to book. Simple updates reassured us that they had the details correct. They checked a few days in advance the exact details of location access etc. On the day they arrived early and had everything set up with 10 minutes to spare. The party organiser was very calm on rotated the boys round the various games. Everyone had a good time and there was a nice calm positive atmosphere. I would highly recommend these people.”

Helpful Report

Posted 6 years ago

“The team were prompt friendly and professional. They arrived on time to get things set up and were amazing at keeping the kids in check, ensuring everyone had a turn, and keeping things fun and interesting. Even the parents were interested and wishing they could join in! Also, when I realised on the day of booking I had made a mistake and mixed up dates, the head office support was calm and extremely understanding, they managed to rearrange the gaming party for the next morning within a few minutes which saved my daughters 's party (and my neck!)- THANK YOU ALL SO MUCH!!!!”

Helpful Report

Posted 6 years ago

“Great party for my 8 year old son. On time, efficient and really lovely to have in our home.”

Helpful Report

Posted 6 years ago

“Great experience from booking a couple of months ago to the actual party. Our host, Chris, was professional, friendly and good with the kids. The setting up of the 5 consoles (party of 10) was complete within minutes and the selection of games appropriate and well-received. Highly recommended.”

Helpful Report

Posted 6 years ago

“The racing seats and game were a real novelty, but there were games to suit all of the 18 boys at the party, and enough handsets. The party host did a great job interacting with the kids”

Helpful Report

Posted 6 years ago

“Pop-up Arcade was the easiest party ever. Sean arrived promptly, was friendly and set up with no fuss. He sorted the kids out (7x12yo boys and 2x9yo girls) with plenty of games, from old favourites like FIFA and Forzo to more random Goat simulator (!?! - a surprise hit) and virtual reality goggles amongst others. He was great with the kids and I sat in the kitchen drinking tea listening to waves of laughter coming from the living room, poking my head in occasionally to laugh at them. When it was time to go it was all packed up with no fuss and the kids were chucked into the garden for a spot of nerf warfare before pizza. Kids loved it. Happy parents. I have recommended Pop-up Arcade to friends already!”

Helpful Report

Posted 6 years ago

“Great communications, arrived on time, good equipment and great fun. My son loved it and all his friends were talking about it.”

Helpful Report

Posted 6 years ago

“It was the amazing party for children. They played with a huge pleasure, special VR was the favourite.”

Helpful Report

Posted 6 years ago

“You catered to the child and adult in all of us I don’t remember the last time we had such fun as a staff group.”

Pop Up Arcade 5 star review on 30th April 2018

Helpful Report

Posted 6 years ago

“The Host was fantastic at our party. We had a party of 12 very energetic 9 year olds and they absolutely loved the Pop Up Arcade Experience, especially the virtual reality headsets!! Would definatley recommend booking the pop up arcade for any kids party, the adults loved it too!! great company, very helpful and easy to book / pay for online etc. Will definitely be booking again!”

Helpful Report

Posted 6 years ago

“Arrived exactly on time. They managed the party brilliantly. Kids were really happy.”

Helpful Report

Posted 6 years ago

“Super easy party! Dan turned up 30 minutes before the start to set up and all was ready by the time the 10 boys arrived. They loved it. Loads of chatting and shouting (in a good way!) between them, and Dan kept them busy with different games. Highly recommended.”

Helpful Report

Posted 6 years ago

“Many thanks to Pop Up Arcade and the host Craig for Sunday’s party - everyone had a great time! He was a great host and very professional, arrived with lots of time to set up with the right balance of showing people how to use stuff if needed, encouraging take turns/ move between equipment, countdown time annoucements to prepare the boys towards the end etc - fab job, can highly recommend! Many thanks to Rachel in the office as well for her help with all my queries pre and post booking along with providing information needed for our hall hire - she was prompt and friendly with the communication - great customer service!”

Helpful Report

Posted 6 years ago

“Good selection of consoles and games. The children really enjoyed the virtual reality and the racing seats. Was left disappointed that the party ‘host’ didn’t interact very much with the children or make the birthday boy feel special at all.”

Helpful Report

Posted 6 years ago

“My sons party was amazing and all the children and some adults had loads of fun thank you so much xx”

Helpful Report

Posted 6 years ago

“From start to finish the whole process was stress free! A fabulous company to deal with. There were 25 very happy 11 year old boys. Sam was brilliant. Couldn’t recommend highly enough!”

Helpful Report

Posted 6 years ago

Pop Up Arcade is rated 4.9 based on 3,524 reviews