Polished London Reviews

Name: Polished London
Address: 22 Charter Avenue, Peterborough
Rating: 4.70

4.7 Rating 1,076 Reviews

93 %

of reviewers recommend Polished London

4.7

Based on 1,076 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Polished London 5 star review on 9th December 2024

Anonymous

Anonymous // 01/01/2019

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“The placing of the order was super fast and easy since you made sure it works because you get the money. However, one year and two months later I still do not have my parcel and your company simply says that you cannot take any responsibility. I paid 95.99 for my parcel and this is money down the drain. You are pathetic, to say the least.”

Helpful Report

Posted 1 year ago

Hell Andre, We are pleased that you had a quick customer experience with our online store. I have just looked into your review and Im sorry to say that you didn’t order over one year ago as you know! also this is a limited edition Christmas gift set box that only launched in October. You live in South Africa and we shipped your parcel out within a day of you ordering from us and unfortunately international postage can take an awful long time, this varies depending on which part of the world a Parcel goes to and it is completely out of our control as it has to travel through different customs which we cannot help or make any quicker as much as we would love for our parcels to arrive fast. Throughout November and December you may not be aware but here in the UK we had severe UK postage strikes throughout the Christmas period so the delay would be longer, many businesses like us unfortunately suffered delays again we can’t control. We did have communication with you via email regarding this and you had your tracking number sent to you so you could track the progress and we are always available via email to help assist and answer any questions at all. We are very sorry that the parcel has taken longer then you wanted and appreciate your order, it’s still in transit and it has just reached South Africa and it’s cleared customs so I would expect it any day now :) if you need your tracking number RE sent then please let us know. Thank you for the feedback too we appreciate the great experience that many of our customers receive and can only learn from the one star! Have a fantastic week and take care Debbie

Posted 1 year ago

“Excellent product. Excellent service”

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Posted 1 year ago

“From the moment I placed my order to delivery of my order was extremely fast. I have tried many teeth whitening products in the past which has little affect on my teeth. A friend recommended Polished London and it was the best decision I made to purchase them as the results are outstanding. My teeth were heavily stained from poor lifestyle choices (tea drinker and smoker) and my teeth are the whitest they've been in years. Highly recommend these teeth whitening strips. I'm looking forward to reordering.”

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Posted 1 year ago

“Tried Polished London strips for the first time , so pleased with results, was nervous about sensitivity but honestly no problems at all. Easy to use and your teeth feel so clean afterwards.”

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Posted 1 year ago

Thank you so much for the 5-star rating and for your kind words about Polished London. We're so glad to hear that the strips helped you get the whitening results you wanted with no sensitivity issues at all. We appreciate your support - Thank you Debbie

Posted 1 year ago

“Excellent, quick and easy service.”

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Posted 1 year ago

Thank you so much for taking the time to leave a 5 star rating for Polished London. We are so thankful that you had an excellent, quick and easy experience with us 😁

Posted 1 year ago

“Very happy with my products. Only just started using the teeth whitening gel but can already see a difference. Really happy with Polished London.”

Polished London 5 star review on 27th March 2023

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Posted 1 year ago

Thank you so much for the 5 stars, Claire. We are thrilled to hear that you are happy with the products you have purchased and can already see a difference with the teeth whitening gel. We really appreciate your support.

Posted 1 year ago

“Have purchased the teeth whitening strips many times and 100% recommend.”

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Posted 1 year ago

Thank you so much, we appreciate it :)

Posted 1 year ago

“Really pleased with Polished London products as I see a real difference in colour of my teeth. Highly recommend and will purchase again”

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Posted 1 year ago

Thank you so much Elaine for your 5 star rating of Polished London! We really appreciate your feedback and are delighted to hear that you're seeing a difference in the colour of your teeth. Thank you 😊

Posted 1 year ago

“Definitely improved the colour of my teeth. My teeth certainly weren’t bad and they’ve got them a few shades whiter. Will definitely buy again In 3 months to do again.”

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Posted 1 year ago

Thank you so much, Daniel, for your fantastic 5 star rating of Polished London! We are so glad to hear that your teeth have been whitened a few shades and that you would be a returning customer. We appreciate your ongoing support and look forward to seeing you again in 3 months! Take care, Debbie

Posted 1 year ago

“Excellent service, super fast delivery.”

Polished London 5 star review on 25th March 2023

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Posted 1 year ago

Thank you so much Elaine for your amazing 5-star rating of Polished London. We're delighted to hear that you had an excellent experience with our service and super fast delivery. Thank you for sharing with us 😁

Posted 1 year ago

“Product Arrived promptly. Packaged well”

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Posted 1 year ago

Thank you so much Katie for your review, we appreciate it :)

Posted 1 year ago

“Goods.delivery quick good packaging”

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Posted 1 year ago

Hello Christine, Thank you so much for your positive review and kind words about Polished London! We really appreciate your feedback.

Posted 1 year ago

“Really easy to order and product came within 2 days .”

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Posted 1 year ago

Thank you for your 5-star rating of Polished London. We are so glad to hear that our online ordering process was easy and that the product came within 2 days. We value your loyalty and look forward to serving you again in the future.

Posted 1 year ago

“Refreshing taste could tell the difference whiteness in two days!!”

Polished London 5 star review on 22nd March 2023

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Posted 1 year ago

Thank you for your 5 star rating of Polished London. We are so pleased that you enjoyed the refreshing taste and the noticeable difference the whiteness made in just two days! We appreciate your kind words.

Posted 1 year ago

“Best ever teeth whitening powder there is on the market !!! No sensitivity and tastes lovely !”

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Posted 1 year ago

Thank you Corinne for your 5-star review of Polished London! We are delighted to hear that you enjoyed our teeth whitening powder - it is the best on the market, and we are so glad that it caused you no sensitivity and tasted lovely! We are also very appreciative of your lovely review :)

Posted 1 year ago

“My favourite teeth whitening products”

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Posted 1 year ago

Thank you so much for the 5 star rating of Polished London! We truly appreciate your loyalty and support! Kind regards, Debbie

Posted 1 year ago

“Only been using for around a week and already noticed a dramatic improvement in the appearance of my teeth. I highly recommend this product”

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Posted 1 year ago

Thank you so much for your 5 star rating and for being a loyal customer, Laura! We are delighted that you have already noticed a dramatic improvement in the appearance of your teeth in just a week of using Polished London. We really do appreciate your feedback and your continued trust in our products.

Posted 1 year ago

“Yea you can definitely see results but you have to be consistent”

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Posted 1 year ago

Thank you so much for your 4-star rating of Polished London! We're so glad that you have seen results with our products and you have to be consistent with using our products to get the best results. Thanks again for your support, many thanks Debbie

Posted 1 year ago

“Been using this for years now, would use anything else it’s so good!!”

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Posted 1 year ago

Thank you so much Leanne for your fantastic 5-star review of Polished London! We really appreciate your support, especially after using us for years. Your loyalty means a lot to us and we're really grateful for your kind feedback. Thank you Debbie

Posted 1 year ago

“Arrived quickly and packaged nicely.”

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Posted 1 year ago

Thank you for your review and support, we are so pleased the delivery arrived quickly for you, Many thanks, Debbie

Posted 1 year ago

Polished London is rated 4.7 based on 1,076 reviews