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Pole Design Reviews

4.7 Rating 519 Reviews
92 %
of reviewers recommend Pole Design
4.7
Based on 519 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Pole Design Reviews

About Pole Design:

Pole design is a leading UK curtain pole website. We specialise in bay window and made to measure poles.

Visit Website

Phone:

0345 241 1242

Pole Design 5 star review on 31st May 2024
Helen
Pole Design 5 star review on 1st October 2023
Graham
Pole Design 5 star review on 1st October 2023
Graham
Pole Design 5 star review on 18th July 2022
Alex
Pole Design 5 star review on 13th July 2022
Colin Blake
Pole Design 5 star review on 13th July 2022
Colin Blake
Pole Design 5 star review on 6th July 2022
Rodney
35
Anonymous
Anonymous  // 01/01/2019
Safely packaged - fast delivery
Helpful Report
Posted 4 years ago
Excellent bespoke service and end product. Rather than use an interior designer, I chose Pole Design who held my hand through the whole process with exactly the same results at a fraction of the cost. If you are prepared to measure up and make your own selection of colours, materials and tracks then this is the perfect place to go.
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Posted 4 years ago
Beautiful design and fast delivery.
Helpful Report
Posted 4 years ago
Excellent product, helpful communication from company, small delay in shipping, but overall very good.
Helpful Report
Posted 4 years ago
Excellent service, swift delivery and quality product.
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Posted 4 years ago
Exceptional customer service coupled with prompt and efficient delivery
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Posted 4 years ago
Fantastic customer service from Karen Rhodes. Great product
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Posted 5 years ago
excellence fast service
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Posted 5 years ago
Pole design were very helpful assisting me to order a bay window track with 4 angled Bends. This arrived shaped ready to Install which was easy. All 4 tracks which i ordered were god quality and easy to fix.
Pole Design 5 star review on 27th November 2019
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Posted 5 years ago
Thanks you for your review. The Silent Gliss 1280 track is a cost effective and practical solution solution for this window.
Posted 5 years ago
The Cosidor is an excellent product which arrived promptly from Pole Design.
Helpful Report
Posted 5 years ago
Very responsive indeed and polite, first rail was not bent professionally at all but once photos of the result were sent a new one arrived a week later with all the bends perfect. Definitely will buy there next time.
Pole Design 4 star review on 18th November 2019 Pole Design 4 star review on 18th November 2019 Pole Design 4 star review on 18th November 2019
Helpful Report
Posted 5 years ago
Thank you for your comments. The 1280 is a great track for any curtain weight including interlined. The reverse bends take the curtains off the glass and will let the light flood in especially on a sunny winters day!
Posted 5 years ago
Good quality and quick delivery
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Posted 5 years ago
Great Product Great service
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Posted 5 years ago
Excellent custom quality and good customer service.
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Posted 5 years ago
Thank your review. This was shipped to Barcelona. Glad to see our products being sent all over the Globe.
Posted 5 years ago
Order received next day.
Helpful Report
Posted 5 years ago
Delivered exactly what was ordered - thank you
Helpful Report
Posted 5 years ago
Good quality. Just what we wanted.
Helpful Report
Posted 5 years ago
Very late delivery. Flimsy join for double pole lengths
Helpful Report
Posted 5 years ago
We apologise for the delayed delivery which was outwith our control. The poles were rerouted by the Courier Company Both poles are designed to be supported with a centre bracket for strength. The joining screw is just to secure one pole to another.
Posted 5 years ago
Excellent service, very friendly and helpful before placing an order. Tracks and curtains were packaged very well when delivered and curtains were supplied ready to hang. Fitment is perfect and over the moon with how they look! Would definitely recommend Pole Design to family and friends.
Pole Design 5 star review on 24th September 2019 Pole Design 5 star review on 24th September 2019
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Posted 5 years ago
Thank you for your comments and great to see our hanging tips worked. Great Job! Get the look with Vescom Rani Unlined Dimout Fabric https://www.vescom.com/en/dessin/rani
Posted 5 years ago
Provided very helpful advice and guidance in emails and on the telephone and a superb product. Thank you
Helpful Report
Posted 5 years ago
Pole Design is rated 4.7 based on 519 reviews