Pole Design Reviews

Name: Pole Design
Address: 44 High Street, Newport Pagnell, Buckinghamshire
Rating: 4.66

4.7 Rating 519 Reviews

92 %

of reviewers recommend Pole Design

Company Reviews

Metrics

Info

4.7

Based on 519 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Pole Design:

Pole design is a leading UK curtain pole website. We specialise in bay window and made to measure poles.

Visit Website

Phone:

0345 241 1242

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful, quality products and helpful customer service. One of the curtain pole brackets was broken but I received a replacement within days.”

Pole Design 5 star review on 4th February 2021

Helpful Report

Posted 3 years ago

Thanks for your review, this rustic metal pole looks great in a cottage with lower ceilings

Posted 3 years ago

“The pole was perfect and extremely reasonably priced. There was a slight problem with two brackets which was dealt by return of post. Customer service was friendly and efficient. I would definitely order from them again.”

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Posted 3 years ago

“Great service and price on the Swish Soho pole. Just a note that the jazz pole is not a bright black it is more of a dark than grey black, brass fitting are great quality”

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Posted 3 years ago

“Overall a positive experience. Good quality items at a good price. Good communication keeping me informed. The only room for improvement would be the ability to track my delivery.”

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Posted 3 years ago

Thank you for your review, unfortunately this specific Manufacturer does not provide us with tracking but this is something we will pursue for the future.

Posted 3 years ago

“Fast delivery and good quality item”

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Posted 3 years ago

“I received my order the following day excellent service thank you very much😊😊”

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Posted 3 years ago

“Had a number of telephone calls with Pole Design before ordering 2 bespoke bay window curtain poles - they were really helpful and professional throughout and the poles arrived within 3 working days of ordering - really amazing service, would definitely recommend to others.”

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Posted 3 years ago

“Good communication via email when chasing up a delivery date . Arrived well Packaged and delivered”

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Posted 3 years ago

“I ordered a set of curtain holdbacks in a brass colour, for very thick curtains and they are just perfect. Exactly what I wanted. Thank you”

Pole Design 5 star review on 12th December 2020

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Posted 4 years ago

“Excellent service. They went out of there way to help solve my enquiry, which they did very quickly. Highly recommend.”

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Posted 4 years ago

“I was really impressed with the service. I was sent samples and when I ordered the pole, it was exactly what I wanted and arrived quicker than expected.”

Pole Design 5 star review on 9th December 2020

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Posted 4 years ago

“I sourced this pole for a client on a budget with difficult windows, it looks very high quality and was delivered on time. I’m happy with it and would use this supplier again.”

Pole Design 5 star review on 6th December 2020

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Posted 4 years ago

“Hi Karen, Just wanted to say the poles look great! Thanks for all your help, suggestions and advice (especially on a Sunday!). You offer a professional and efficient service that we will be pleased to use again in the future.”

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Posted 4 years ago

“Product is excellent quality and good that everything is included. It was a shame I had to chase up the delivery time (twice as long as stated on the website) this lack of upfront information was the weak link but efficiently addressed when I followed up.”

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Posted 4 years ago

“Products excellent. Over priced delivery. Tardy delivery.”

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Posted 4 years ago

The delivery charge of £8.95 is very reasonable for long and heavy goods 200cm length pole signed for. Goods ordered on a Monday and delivered the following day Tuesday at 09:56 am is extremely efficient, there are no grounds for complaint here

Posted 4 years ago

“Very helpful and would use again.”

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Posted 4 years ago

“Just as described.”

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Posted 4 years ago

“Quality Curtain poles aren’t cheap! When ordering you hope the delivery is timely, the product well packaged, and the product meets your expectations. Pole Design met all the criteria. Good job!”

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Posted 4 years ago

“Pole design provided excellent customer service, fast delivery and aftercare. Product is beautiful and great quality.”

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Posted 4 years ago

Thanks you for your review. Samples are provided Free of Charge for most ranges

Posted 4 years ago

“Very efficient from order to delivery”

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Posted 4 years ago

Pole Design is rated 4.7 based on 519 reviews