Pole Design Reviews

Name: Pole Design
Address: 44 High Street, Newport Pagnell, Buckinghamshire
Rating: 4.65

4.7 Rating 523 Reviews

92 %

of reviewers recommend Pole Design

Company Reviews

Metrics

Info

4.7

Based on 523 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Pole Design:

Pole design is a leading UK curtain pole website. We specialise in bay window and made to measure poles.

Visit Website

Phone:

0345 241 1242

Pole Design 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

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“Goods were exactly what I was after and delivery was really quick.”

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Posted 4 years ago

“Great service, track looks fantastic but a bit on the pricey side”

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Posted 4 years ago

“Good price. Product as described. Well packaged and delivered promptly. Would use again.”

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Posted 4 years ago

“Pole arrived quickly and in secure packaging. It was easy to install and looks fab with my prewashed linen curtains.”

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Posted 4 years ago

“Beautiful, quality products and helpful customer service. One of the curtain pole brackets was broken but I received a replacement within days.”

Pole Design 5 star review on 4th February 2021

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Posted 4 years ago

Thanks for your review, this rustic metal pole looks great in a cottage with lower ceilings

Posted 4 years ago

“The pole was perfect and extremely reasonably priced. There was a slight problem with two brackets which was dealt by return of post. Customer service was friendly and efficient. I would definitely order from them again.”

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Posted 4 years ago

“Great service and price on the Swish Soho pole. Just a note that the jazz pole is not a bright black it is more of a dark than grey black, brass fitting are great quality”

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Posted 4 years ago

“Overall a positive experience. Good quality items at a good price. Good communication keeping me informed. The only room for improvement would be the ability to track my delivery.”

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Posted 4 years ago

Thank you for your review, unfortunately this specific Manufacturer does not provide us with tracking but this is something we will pursue for the future.

Posted 4 years ago

“Fast delivery and good quality item”

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Posted 4 years ago

“I received my order the following day excellent service thank you very much😊😊”

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Posted 4 years ago

“Had a number of telephone calls with Pole Design before ordering 2 bespoke bay window curtain poles - they were really helpful and professional throughout and the poles arrived within 3 working days of ordering - really amazing service, would definitely recommend to others.”

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Posted 4 years ago

“Good communication via email when chasing up a delivery date . Arrived well Packaged and delivered”

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Posted 4 years ago

“I ordered a set of curtain holdbacks in a brass colour, for very thick curtains and they are just perfect. Exactly what I wanted. Thank you”

Pole Design 5 star review on 12th December 2020

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Posted 4 years ago

“Excellent service. They went out of there way to help solve my enquiry, which they did very quickly. Highly recommend.”

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Posted 4 years ago

“I was really impressed with the service. I was sent samples and when I ordered the pole, it was exactly what I wanted and arrived quicker than expected.”

Pole Design 5 star review on 9th December 2020

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Posted 4 years ago

“I sourced this pole for a client on a budget with difficult windows, it looks very high quality and was delivered on time. I’m happy with it and would use this supplier again.”

Pole Design 5 star review on 6th December 2020

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Posted 4 years ago

“Hi Karen, Just wanted to say the poles look great! Thanks for all your help, suggestions and advice (especially on a Sunday!). You offer a professional and efficient service that we will be pleased to use again in the future.”

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Posted 4 years ago

“Product is excellent quality and good that everything is included. It was a shame I had to chase up the delivery time (twice as long as stated on the website) this lack of upfront information was the weak link but efficiently addressed when I followed up.”

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Posted 4 years ago

“Products excellent. Over priced delivery. Tardy delivery.”

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Posted 4 years ago

The delivery charge of £8.95 is very reasonable for long and heavy goods 200cm length pole signed for. Goods ordered on a Monday and delivered the following day Tuesday at 09:56 am is extremely efficient, there are no grounds for complaint here

Posted 4 years ago

“Very helpful and would use again.”

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Posted 4 years ago

Pole Design is rated 4.7 based on 523 reviews